Musixmatch Anmeldelser 

959
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After I learned that the lyrics provided for some songs I listen to on Spotify were provided by Musixmatch, I searched for the app and got to know that I could be a part of the team that provides the... Vis mer

Vurdert til 4 av 5 stjerner

Initially I faced a backlog issue of about 3 months where i wouldn't hear back from anyone. But then I was connected to Pamela from Musixmatch who saw my issue through. She was very quick and professi... Vis mer

Vurdert til 2 av 5 stjerner

Das Programm buggt extrem. Fehlermeldungen sind Part of the game. Um überhaupt einen Songtext hinzufügen zu können, muss man wochenlang auf die Verifizierung des Personalausweises warten. Beschle... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Semplice ed intuitiva Offre la possibilità di poter scegliere tra un piano a pagamento ed un piano free per la sincronizzazione. Mi ritengo decisamente soddisfatta di questa stupenda app

Informasjon om virksomheten

  1. Forretningstjenester

Skrevet av virksomheten

Musixmatch is the world's largest catalog of song lyrics and translations


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

959 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 69 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(959)

338 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

No sé si será estafa, acciones,...

Se supone que debería ser gratis, pero como tienen un plan "pro" para cobrar una cuota, te maltratan descaradamente.
El cómplice de todo esto es Spotify, que tiene subcontratado un servicio que deberían de dar ellos, y estar ya pagado a través de la distribuidora.

22. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Musixmatch

Hola Yomi,

Gracias por tu comentario. Vemos que también dejaste otra reseña anteriormente, en la cual te pedimos que compartieras tu email de contacto para poder revisar tu caso, pero aún no lo hemos recibido.

Nos gustaría ayudarte y entender qué ha pasado, pero necesitamos ese dato para poder localizar tu cuenta. Por favor, compártenos tu email a través de Trustpilot y te contactaremos lo antes posible.

Un saludo,
El equipo de Musixmatch

Vurdert til 3 av 5 stjerner

Musixmatch Pro is a disappointing…

Musixmatch Pro is a disappointing service that forces users to submit personal ID for artist verification, which feels invasive and unnecessary for independent artists without significant returns. Support is equally frustrating: when issues arise—like my synced lyrics not updating on Spotify after three weeks despite a verified profile (blue check confirmed)—the bot loops endlessly and pushes paid upgrades for human help. Spotify blames Musixmatch, but their no-reply emails suggest unverified status despite clear verification, all while upselling subscriptions. Shameful practices from the only lyrics provider for Spotify—stay away.
Update: thank you for reaching out and offering a solution, but it looks like the only way to get in touch with your support team is only upon subscription, which I don't intend to do.
Anyway, the lyrics have been updated in the meantime (still not synced with the music, though).
Update: your support reached out. Hopefully we can sort the problem together. Thank you!

26. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Musixmatch

Hi there,

Thank you for sharing your feedback. We’re really sorry to hear about the frustrations you have experienced.

We understand that being asked to submit personal identification can feel invasive. Artist verification has been introduced as a necessary measure to help protect creators’ profiles and ensure that lyrics are managed by the rightful owners, and has allowed us to eliminate all cases of malicious use by scammers and other misguided individuals.

Regarding the issue with your synced lyrics not updating on Spotify despite having a verified profile, that definitely isn’t the experience we want artists to have. In some cases, lyric updates can take time to propagate across platforms, but a delay of several weeks suggests something may need to be reviewed on our side.

We reached out to help get things resolved. Our team will be happy to take a closer look at the situation.

Best regards,
The Musixmatch Team

Vurdert til 2 av 5 stjerner

Nach anfänglicher Euphorie jetzt große Enttäuschung

Ich hatte gerade begonnen, mich in Musixmatch mit Plan Grow einzuarbeiten und Gefallen daran zu finden, als auf einmal seit 4. März 2026 keine youTube-Videos mehr generiert werden konnten und der Support auf meine eMails auch nicht mehr reagiert.
Nun sind auch meine monatlichen Crediits 5/5 full length youTube Videos, 9/9 Lyrics to video und 10/10 Song Curation verbraucht, obwohl die hätten schon wieder seit 2 Tagen erneuert werden müssen.
Dachte ich zumindest.
Oder beziehen sich diese Zahlen etwa auf ein Jahr? Ich bin nicht nur sehr enttäuscht, sondern auch frustriert.
Eigentlich war ich froh, es mal nicht mit einer US-Firma, sondern einem europäischen Anbieter zu tun zu haben.
Aber aktuell gibt es gar keinen Support und auch keine Meldung mehr, nachdem man ein Video generiert hat.
Da kommt einfach nichts mehr von Seiten Musixmatch.
Als ob die vom Erdboden verschwunden sind!
Nachtrag: Heute, am 16. 3. 2026 hat sich der Support gemeldet.
Update: Am 2. 4.2026 keine Bearbeitung der Songtexte möglich. Support reagiert nicht. Also für professionelle Arbeit ist die App absolut ungeeignet, da man sich nicht darauf verlassen kann, wann und ob alles funktioniert.
3.4.2026: Heute funktionierte wieder alles einwandfrei und ich habe gleich zwei youTube-Videos machen können.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hallo,

Vielen Dank, dass Sie Ihre Erfahrung geteilt haben. Wir freuen uns zu sehen, dass Sie in Ihrem Update bereits mit einem unserer Support-Mitarbeiter in Kontakt standen. Ihr Anliegen wurde an unser Technikteam weitergeleitet, und wir können bestätigen, dass Ihre Lyric-Videos erfolgreich exportiert wurden.

Bezüglich Ihrer Credits: Beim Grow-Plan gelten diese für das gesamte Jahr, nicht pro Monat, können aber bei Bedarf je nach Nutzung aufgestockt werden.

Wir danken Ihnen für Ihre Geduld, während wir das Problem gelöst haben, und werden weiterhin daran arbeiten, dass Ihre Erfahrung reibungslos verläuft.

Beste Grüße,
Das Musixmatch-Team

Vurdert til 1 av 5 stjerner

I originally left a review on January…

I originally left a review on January 14, 2026, and Feb 26, 2026 and unfortunately nothing has changed.

This issue actually goes back to 2024 and its now 2026. My lyrics are still not appearing on Spotify or Apple Music even though they were uploaded through Musixmatch and support has repeatedly told me my catalogue was “reimported” and should be live.

I subscribed to Artist Pro specifically to get proper support and resolve this issue. Musixmatch says responses take up to 3 days, but that has not been my experience. The only time I get a response is when I leave a Trustpilot review, which should not be the only way to get support.

Despite following every instruction given — refreshing lyrics, sending links, and explaining the issue multiple times — my catalogue is still incomplete, duplicated, restricted, or missing.

What makes this worse is that when using LyricFind, my lyrics appear correctly and are fully displayed. Yet they are still missing from Spotify and Apple Music, which makes it feel like Musixmatch has a monopoly over those platforms.

So I have to ask: why am I paying for Artist Pro if I’m not receiving the service I paid for? What exactly am I paying for if the only way to get a follow-up on my ticket is by posting a public complaint?

At this point I want my money back, because I am clearly not receiving the service I paid for.

This whole situation is extremely frustrating and honestly sickening.

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi George,

Thank you for sharing your feedback. We want to clarify that we’ve been in active contact with you throughout this process. Your case involved a restriction on some of your lyrics, which has now been resolved by lifting those restrictions.

We currently have an open email thread with our support team regarding your account. If you are still experiencing missing lyrics on Spotify or Apple Music, please provide additional details in that thread, specifying which songs are still not displaying, so we can investigate and resolve the issue promptly.

We remain committed to ensuring your catalogue is complete and visible, and we appreciate your cooperation in providing the necessary information to fully address the remaining issues.

Best regards,
The Musixmatch Team

Vurdert til 1 av 5 stjerner

Horrible service

After almost 2 months, my Spotify artist is still not verified. If I want to talk to customer service, I talk to an AI bot that just lets you go in circles. Want to speak to a human? Pay! Insane for a company that has a monopoly on Spotify lyrics.

8. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Kiano,

Thank you for sharing your feedback. We’re sorry to hear about your experience.

For free users, artist verification typically takes up to 30 days. If it has already been close to two months in your case, it’s likely that something went wrong with the request or that additional information may be needed.

We’ve asked via Trustpilot if you could share your contact details with us. If you send them over, we’ll reach out right away so we can review your request and help complete the verification as soon as possible.

Best regards,
The Musixmatch Team

Vurdert til 1 av 5 stjerner

If you have a bug you're screwed

You are virtually unreachable. I've wasted at least an hour trying to verify my artist profile. I keeps saying "something went wrong", even after clearing cache and hopping browsers. Your AI is dumb as a rock and keeps thinking and talking in circles.

EDIT: they ask for additional info but I could only input my phone number and not my e-mail. You don't need my phone number. I try mailing but then I get PAYWALLED FOR CUSTOMER SERVICE???? YOUR product is BROKEN, I chose the free plan that YOU OFFER so how are you gonna BULLY me into a subcription if you A. have a monopoly and B. your product MALFUNCTIONS

6. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hello Hanno,

Thanks for bringing this to our attention, and we’re sorry for the frustration you experienced while trying to verify your artist profile.

When the message “something went wrong” appears during verification, it can happen for a few different reasons. In some cases it may be due to a temporary system issue, while in others it can occur if something doesn’t match between the artist discography on Spotify and Apple Music, which the verification process relies on.

We’ve sent you a request asking for the email address where we can contact you so our team can investigate your specific case and help get the verification sorted out.

Once we have your contact details, we’ll be happy to look into it and assist you directly. Thank you for your patience while we work to resolve this.

EDIT: We have sent you an email 12 hours ago but haven't received a reply yet, so we answered also to another thread you opened. We asked your Spotify and Apple Music artist profile links. Answering to that email would allow us to look into why you are getting an error and work towards a resolution.

Best Regards,
The Musixmatch Team

Vurdert til 4 av 5 stjerner

Great for lyric distribution

Great for lyric distribution, however it takes really long for a free user to post the lyrics. They usually show up late on platforms. So please ensure the delay is reduced

6. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BAD SUPPORT!

BAD SUPPORT!
I can't log in to my account and I can't move my claimed artist to another email, and no support or service! only if you pay for Pro-plan!
No reply to any of my emails and messages...

4. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til Musixmatch

Svar fra Musixmatch

Hi Khen,

Thank you for your feedback. We’re sorry to hear about the difficulty you’ve experienced accessing your account — we understand how frustrating that can be.

We were able to locate your email in our system, and we’ve just sent you a reply with instructions to help resolve the login issue you’re currently facing.

Response times have unfortunately been higher than usual this week, and we sincerely apologize for the delay. We truly appreciate your patience while we work through requests.

Please check your inbox (and spam folder, just in case), and feel free to reply directly to our message so we can continue assisting you until everything is fully resolved.

Best regards,
The Musixmatch Team

Vurdert til 5 av 5 stjerner

Muisxmatch has been a great help in the…

Muisxmatch has been a great help in the music industry. Provided the lyrics of virtually every song you're looking for easily. The fun and best part of it is that it allows to input lyrics you may know and are missing, verify those lyrics and publish them. It's such a great platform to listen to music with lyrics in view.

4. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best platform for lyrics and music lovers!

"Musixmatch offers an amazing experience for syncing and contributing lyrics. The interface is user-friendly, and it's a great community for music enthusiasts. Highly recommended for artists and fans alike!"

3. mars 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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