Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Karen and Mark have been incredibly helpful throughout the whole process of getting my daughter the right wheelchair that will meet her needs and obtaining charity funding. We can't thank them enough... Vis mer

Vurdert til 5 av 5 stjerner

Motus medical were great from the start! Karen was very informative and helped with any issues filling out forms, Helping with Grants etc. Her response to queries was very quick. The engineers that... Vis mer

Vurdert til 5 av 5 stjerner

The charity funded wheelchair for my daughter and custom made it for he it has completely transformed her daily life. She is now able to be more independent again, which has made her so happy. The whe... Vis mer

Vurdert til 4 av 5 stjerner

Quick to answer calls Quick to find answers Very good demonstration All very polite Not so good at being proactive, feeding back to customer when delivery date has changed / expired. So so at ke... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av mobilitetsutstyr
  2. Leverandør av hjelpemidler for funksjonshemmede
  3. Leverandør av medisinsk utstyr
  4. Reparatør av rullestoler
  5. Forhandler av rullestoler

Skrevet av virksomheten

Motus Medical began in 2016 when our founders looked around the industry they had spent 30 combined years in and realised it all looked a little bit… similar. It was difficult to tell one dealership from another. Clinical needs were being sacrificed just to sell standard issue products. And there just wasn’t much to choose from. We knew there was much that could be improved. Hence the formation of Motus Medical. Choosing Medical for their name committed them to the very highest standard of clinical care. Choosing Motus reflected the movement of the wheelchairs they offer. But more than that, it represented the movement forward that they wanted to inspire in the industry. The movement towards doing things differently, the movement towards doing better.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

245 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(245)

36 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Need an electric wheelchair go to Motus Medical

Excellent communication throughout the process of ordering personalising and delivering and adjusting the chair. Karen kept me informed about progress and delivery. Duncan visited me at home to see my current chair and understand my needs. He delivered my chair and adjusted it with me in it. Motus Medical is an excellent company to purchase an electric wheelchair from. I would highly recommend them.

22. januar 2025
Vurdert til 5 av 5 stjerner

Great Company To Buy From

From my very first phone call to arrange a home demonstration, through to the delivery was easy. Everyone that I spoke to was friendly and helpful. Matt brought the chair home 3 weeks before Christmas which made delivery a little longer than it should have been, but it was just one of those things. When Matt delivered my chair, he spent time to make sure I was comfortable and made the small adjustments
that were necessary.

I would highly recommend the company to anybody who is looking for a new power chair. Definitely a 5 star company.

21. januar 2025
Vurdert til 5 av 5 stjerner

Great Service

Thank you to Motus Medical for all of their support in securing an active wheelchair for our son. We couldn't have done this without Becky's advice, help and persistence in securing funding from their charity partners and Duncan offered some great advice on the actual chair along with a speedy service. A big thank you and definitely recommended.

16. januar 2025
Vurdert til 5 av 5 stjerner

Excellent customer service and support…

Excellent customer service and support from all there team from choosing the wheelchair prefect for me to receiving my chair. All of the team ensured I had full support throughout my purchase and great technical support with the chair. I would 100% recommend this company for any of you mobility equipment.

13. desember 2024
Vurdert til 4 av 5 stjerner

4 Star Delivery

Would like to have given 5 stars, especially for service provided by Matt (Mohr) as he has been great. But one item wasn't correct and one item still awaiting delivery.

13. desember 2024
Vurdert til 5 av 5 stjerner

Very responsive to an emergency repair…

Very responsive to an emergency repair I needed with a degree of empathy and concern for the customer's needs and difficulties which was second to none in my experience. Sets the standard that should be followed by the whole industry!

15. november 2024
Vurdert til 5 av 5 stjerner

Power Chair Purchase

We purchased a power chair from Motus Medical and the service and communication throughout has been first class. Both Karen in the office and Duncan in the field have been personable, professional and customer focussed throughout. We took ownership today and had a thorough handover from Duncan.

11. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great service great people

The service has been fantastic, there was a situation that could not have been anticipated. When my chair broke down before receiving my new chair from Motus, Motus were kind enough to loan me a chair. Every time I contacted then nothing was to much trouble.

7. november 2024
Vurdert til 4 av 5 stjerner

Company excellent

Company excellent. Only reason 4* not 5 because of delay in actuality getting wheelchair which was due to its production being moved from one country to another. Rep, Mark worth his weight in gold. Admin also very efficient

6. november 2024
Vurdert til 5 av 5 stjerner

I contacted Motus to organise a service…

I contacted Motus to organise a service of the Wheelchair that I bought from them some time ago. Request was dealt with politely and quickly and a date fixed. The engineer arrived as booked and did a great job servicing the Wheelchair which feels like new again. He was very polite and gave me a full summary of what had been done and answered my other questions.

25. oktober 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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