Hello Paul
We have read your review and are sorry to learn of your experience and we’d like the opportunity to speak to you with a view to resolving any problems.
We have around 500,000 listings live across the website making us one of the UK’s leading motoring directories, and your experience is certainly not typical.
We record all confirmation calls and only bill payments that are due to us in accordance with signed agreements.
Finally, in terms of stats, every user receives a login and the facility to download and review their own stats, this shows the number of viewings, the number of people that have requested further details on your business and so on, and is a great tool to monitor your campaign.
It sounds like you have not used your login, we can send you a reminder of your username, so please contact us at operations.manager at motortrades.co.uk and we’ll help you.
You can call if you’d prefer a chat, and you can reach us on 01277 89 77 70.
Please ask for Operations on extension 7803.
Thanks,