Moove UK Anmeldelser 

190
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

After conducting and going round uber partners, l found and realised Moove had the best rate for vehicles. Zaid and his colleague were very helpful helping out with the process from the beginning... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Took a Tesla model 3 box standard, not really had any issues with the car after returning the car the guy I returned to first thing he said was the tyres are bold (they weren’t) I know the legal limit... Vis mer

Vurdert til 5 av 5 stjerner

Thanks to Moove to give me Brand new Tesla Model 3. Absolutely fantastic car. Thank you Zaid Mughal and others to help me out to get Tesla. Everyone are very welcoming nd very helpful, I really apprec... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely appalling customer service from Moove. The customer service team seem completely out of control when it comes to dealing with drivers and holiday requests. When something actually goes... Vis mer

Informasjon om virksomheten

  1. Billåntjenester
  2. også i
  3. Billeasing
  4. Bilutleiefirma
  5. Leasing

Skrevet av virksomheten

Moove helps PCO drivers to own a brand new electric vehicle through our rent to buy model. We want to make it easier for drivers working on platforms such as Uber to make the shift to an electric vehicle and own the vehicle they work in every day. We already have hundreds of drivers working and earning in London in the most sought-after electric vehicles. There's no credit checks and our team are on hand to help you every step of the way.

Make your Moove!

Skrevet av virksomheten

We're here to help London's PCO drivers go electric!
Moove is proud to help drivers make the switch to an electric vehicle with market leading rent-to-buy packages.
Get on the road to owning your own car!
You have access to new and used vehicles with the market's lowest deposits. You can be driving, earning and on the way to owning your car with no hassle.
Drive away in 48 hours!
We want to help you drive away in your new car as soon as possible. You could be in a new vehicle in under 48 hours. Speak to the team today to find out more.

Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

190 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(190)

15 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Moove seems okay at the start

Moove seems okay at the start — I drove for nearly 3 years, never missed payments, and never even took a holiday break. I paid over £40,000 toward a 4.5-year contract.

But when I became seriously ill and asked for a short payment pause, they didn’t care. I emailed them formally, explained my condition — they still took my car. That decision left me without any income, while I was trying to recover and look after my young family during one of the hardest times of my life.

What hurt most: I was near the end of my contract. Moove clearly saw an opportunity — they took the car and handed it to another Uber driver on a new 5-year contract to make more profit. They don’t care about your loyalty or your situation — they just move on to the next driver.

I never even used any of my holiday breaks the entire time I was with them. Trust me — don’t make the mistake I did.

But Alhamdulillah — I believe everything happens for a reason.

“But perhaps you hate a thing and it is good for you.”
— Surah Al-Baqarah, Ayah 216

When one door closes, Allah opens another. Just be warned: don’t put your trust in Moove.

30. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Moove UK

Hi Mohamed, thanks for taking the time to leave us a review. We're sorry to hear about the experiences that you had with Moove, and our team are keen to speak to you so that we can get to the bottom of what happened.

We've checked our system and haven't been able to identify you based on your name and the details you've provided. Please email our team at uksupport@moove.io, or call us on 020 3769 4354.

We look forward to speaking to you soon!

Vurdert til 5 av 5 stjerner

So smooth ,quick and helpful

I was in contact with Moove before I got my PCO licence and they where very helpful and very professional,once I got my licence I spoke to Zaid , who couldn't be more helpful, I collected my car the same day as I signed for Uber , no deposit and cheap payments , would recommend to any PCO driver

29. april 2025
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Svar fra Moove UK

Thanks for taking the time to leave us a review, we really appreciate it. We'll be sure to pass your feedback on to Zaid!

Vurdert til 5 av 5 stjerner

I heard about Moove long time ago and…

I heard about Moove long time ago and this time searched their website and as their name indicates they move things (the process of application very quickly. Esp Zaid was very helpful. Thank you very much. *****

1. april 2025
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Svar fra Moove UK

Thanks for leaving us a review Semere! We're happy that you were able to get into a car so quickly.

Vurdert til 1 av 5 stjerner

Thieves with license

Thieves with license

Don’t trust this company they are misleading Muslims by sharia contract.!
Absolutely scam.
I been with them for 2 years contract canceled now it’s 2 months I am waiting for final bill don’t know what they are waiting to add or maybe asking mr musk to check the car .!
Hiding mileage charge .!
Nothing is included they don’t give you reference for you insurance after you give the car back .!
You have to find the garage to MOT the car .!
You have to take it for service.!
The only thing they book is PCO .!
You get 109 miles a day anything more than you have to pay as cab driver it’s never enough don’t be a slave for their company .!
They take money from your account without any reason.!
Be ware of signing contracts ask a scholar before falling to their sharia trap .!

18. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Moove UK

Hi Tariq, thanks for taking the time to leave us a review.

We’re sorry to hear that it took a while to send your final bill following the end of your contract. We can see that you’ve spoken to a member of our team who has now sent this over to you.

We can see from previous correspondence that the majority of the points you’ve raised have been addressed. We partnered with Amnah Advisors to ensure that our Sharia contract conforms with the principles of Shariah and is Shariah compliant. All the information related to this is outlined on our website.

We can see that you are speaking to a member of our team about your final bill over email, but feel free to call our support line if you would like to discuss anything over the phone.

Vurdert til 5 av 5 stjerner

Great service!

Great service!! Really nice people very helpful.

11. mars 2025
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Svar fra Moove UK

Thanks for leaving us a review Richard, we hope that you're enjoying your new vehicle!

Vurdert til 4 av 5 stjerner

Moove people was nice and helpful to me…

Moove people was nice and helpful to me except one of them which I didn’t get the information about my car to know how I can use it because he referred me to google search and YouTube, and left me with the bloody Tesla car which is Rubbish car so far after a week 😒

20. februar 2025
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Svar fra Moove UK

Hi Essi, thanks for taking the time to leave us a review.

We're sorry to hear that you've not had a great experience with your vehicle so far. We understand that a member of our team has reached out to troubleshoot the issues you've been having, which we hope has helped! We will follow up with you directly next week to check-in.

If you need anything in the meantime, then please reach out to our team at uksupport@moove.io.

Vurdert til 5 av 5 stjerner

I make a deal without even see the car

I make a deal without even see the car.
But all they said it was true and perfectly.
Zaid is very straight forward person.

17. februar 2025
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Svar fra Moove UK

Thanks for taking the time to leave us a review Hafiz. We hope that you're enjoying your new vehicle!

Vurdert til 5 av 5 stjerner

Very fast process

Very fast process
The personnel it is very helpful

18. februar 2025
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Svar fra Moove UK

Thanks for leaving us a review Luc, we're always happy to help!

Vurdert til 5 av 5 stjerner

BIG THANK YOU

I want to say a BIG THANK YOU to Zaid and Marcus,very professional and helpful guys.
Many thanks again for everything!🤝🤝🤝🤝

11. februar 2025
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Svar fra Moove UK

Hi Eugen, thanks for leaving us a review. We hope that you're enjoying your new vehicle!

Vurdert til 1 av 5 stjerner

Worst Pco company to date

Drivers read the reviews this company is the worst Pco company you can ever rent from, you will never own anything from them. They are willing to give you no deposit, because the deal is a rape you being the victim. The extra charges are outrageous the cap on mileage is ridiculous, the customer service is terrible. Do your research it may look appealing now, because you don’t have to pay a deposit but it is not worth it, every driver you see driving one of these cars is a slave. You might aswel write slave on your cheek and call yourself prince lol. This car will cost you £2,000 a month just to rent. This is before you have made any profit, the charges are hidden in the fine print. You will never own the car because of the fine print, and you will never be in the position to take any holiday with this car, there holiday promise is a scam. On top of that they can cancel the contract anytime at their discretion.

I dealt with jayanne who sent me my contract on the day of sign up, when she was supposed to send it two days before. DONT DO IT TO YOURSELF, I rented a Tesla from someone else after this the deal was good, I just paid my deposit and my fixed rental, it was bit more then what Moove tell you, but there was no hidden extra charges. The contract is awful, every week you will pay more then what was presented to you through there fine print contract. You are only benefiting the owners, the flunkies in the office do not care. Everything here is a scam.

Read all the bad reviews and you will learn how this company operates, spread the word on socials and let people know about this. PCO drivers have a community we can create awareness, and give company’s like this a hard time.

All those good reviews are fake, they have flunkies in the office doing that for them all day, you’ll make more if you get a good deal.

God is good

30. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Moove UK

Hi there, thanks for taking the time to leave us a review.

We’re sorry that you’ve had a negative experience with us and would like to discuss your concerns in more detail as our team works hard to provide the best service possible. We ensure full transparency about any additional fees in the contract by clearly outlining these during your onboarding process.

Unfortunately, we can’t identify you by your review, so please reach out to us at uksupport@moove.io and we would be happy to address your concerns directly.

Vurdert til 5 av 5 stjerner

Straight forward onboarding

Straight forward onboarding, the staff is very helpful especially zaid.
I will recommend to anyone who looking for pco cars.

21. januar 2025
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Svar fra Moove UK

Thanks for leaving us such a positive review Rashid. We're happy to hear that we provided a smooth onboarding experience! Please reach out to our support team if you need anything in the future.

Vurdert til 5 av 5 stjerner

Best Pco rent to buy schemes

From the start to the end Marcus was very helpful with everything helped me with all of the process and answered every question I asked, I would definitely give moove a try guys they ain't like the big companies who scam you out of your money , if you need a ev car rent to buy or hire , 10 out of 10 .
Zaid was very helpful at explaining everything.
Thank you Marcus again.

16. januar 2025
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Svar fra Moove UK

Thanks for your review Curtis, we'll be sure to pass on your feedback to Marcus!

Vurdert til 5 av 5 stjerner

Zaid Mughal is star help me from start…

Zaid Mughal is star help me from start to end he explained all the documentation and help me to inspect the car I appreciate his professionalism and helping nature.

15. januar 2025
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Svar fra Moove UK

Thanks for taking the time to leave us a review Shoaib, we agree that Zaid is a star!

Vurdert til 1 av 5 stjerner

company only interested in money

company only interested in money, and with very little attention to detail in the machines delivered. I invite drivers to check the functioning of each individual component in specific telecare (OFTEN NOT WORKING OR DEACTIVATED), POOR ASSISTANCE IN CASE OF VARIOUS PROBLEMS. LASTLY, PAY ATTENTION TO THE SIGNED CONTRACTUAL CONDITIONS

3. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Moove UK

Hi Pietro, thanks for taking the time to leave a review and I'm sorry to hear that you've had an issue with our service recently.

I've looked through your contact history and can see that you are speaking with a team member regarding your issue, so I hope that we can reach a resolution soon.

Vurdert til 5 av 5 stjerner

Super satisfied !!!

Super satisfied !!!
Mr Zaid was very professional and helpful.
Fast response for emails and resolved all my enquiries.
Everything went smooth highly recommended!

18. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Moove UK

Thanks for leaving us a review Cosmin, we're happy to hear that you have been satisfied with our service so far!

Vurdert til 5 av 5 stjerner

5Stars On helping me getting started

5Stars On helping me getting started and explaining everything. I will be updating this as soon as I need help with the car such as repairs and what not. Because thats where all these companies fail to treat drivers well. But so far so good

12. desember 2024
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Svar fra Moove UK

Thanks for taking the time to leave us a review Raul. Please reach out to the team if you need anything now or in the future!

Vurdert til 5 av 5 stjerner

The moove team are very helpful

The moove team are very helpful, anytime i have had any issues (which is often), i find the staff very understanding and accommodating.
Jayanne is always helpful as is Anthony but Anni has always gone above and beyond to help me resolve any problems ive had over the 2 years being with Moove.

22. november 2024
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Svar fra Moove UK

Thanks for taking the time to leave us a review Alu. We're happy to hear that you've had such positive experiences with our Customer Success team!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv