Montrose Glass Anmeldelser 

972
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

The glazier came and made a very good job of fitting new glass into my landing window. However, having told him that I needed my main bedroom window not to open to its maximum each time by itself, he... Vis mer

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Vurdert til 5 av 5 stjerner

They were very efficient. We contacted them late having been let down by another company. The glazier arrived within 90 minutes and completed the work to make the property secure. The work was then co... Vis mer

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Vurdert til 5 av 5 stjerner

Couldn’t be happier with the service from Montrose Glass! From the very first call, the team was friendly, professional, and made the whole process stress-free. They replaced my glass panel and f... Vis mer

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Vurdert til 5 av 5 stjerner

Ron was prompt and helpful. He boarded up my shattered patio window and made it neat and secure. He cleaned up and removed all the shattered glass. He was professional. cheerful and reassuring at a... Vis mer

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Informasjon om virksomheten

  1. Glassreparatør
  2. også i
  3. Akutt låsesmed
  4. Låsesmed

Skrevet av virksomheten

Montrose Glass was formed in 2012 with the specific aim to deliver a cost-effective, professional, high-quality glazing service. We are a family run business with a team who has more than 20 years’ experience in the glazing industry, so you can always speak to a glazing expert directly for instant quotations and free advice. Montrose Glass is fully accredited and work to British Standards (ISO 9001/ISO 45001). We are also accredited in the safe contractor scheme, so you can rest assured of quality control with all of our works and procedures. As a safe contractor, we only employ highly qualified, experienced, professional and trustworthy glaziers. All our own glazing vans are fully stocked with the most common types of single glazing glass that we can cut on site. This means we could fix your window in the first visit! We pride ourselves on carrying out all glass and glazing works to the highest standards and on our clear and concise communication with our customers.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

972 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(972)

190 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

good response

good response, professional operatives, very clean neat and tidy

7. juli 2026
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Svar fra Montrose Glass

We're delighted to hear that you were happy with the service from our glazier. I'll make sure your comments are passed on to the team, who will be pleased to hear them.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

The fitter was excellent and friendly

The fitter was excellent and friendly, and skilled.

7. juli 2026
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Svar fra Montrose Glass

Thank you for the positive review!

We are delighted to hear that you had a great experience with us and the quality of work completed by our glaziers was excellent.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Fitted a cat flap in a window

Fitted a cat flap in a window. Not a standard request. Fair price and friendly service.

26. juni 2026
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Svar fra Montrose Glass

Thank you for your review. It's always rewarding to hear that our customers are happy with both the workmanship and the service they receive.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Quick, no fuss, reliable

I needed a cat flap in a double glazed door. Montrose were quick to quote and quick to install. No fuss. Great job.

1. juli 2026
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Svar fra Montrose Glass

Thank you so much for your kind words!

We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Montrose glass

Great company kept me informed from start to finish.
Answered all my questions and believe me there were a few.
Installed with care and was very quick.
Left no mess.
Would definitely recommend this company.

30. juni 2026
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Svar fra Montrose Glass

Thank you for your wonderful review.

We're delighted to hear that you were happy with the service you received from our team. Customer satisfaction is always our priority, and it's great to know we delivered when you needed us most.

Many thanks,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Brilliant people and amazing service

Brilliant people and amazing service. Every British company should have high standards like Montrose Glass ❤️

23. juni 2026
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Svar fra Montrose Glass

Thank you for the positive review and such kind words! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.

Kind regards,

Jackie
Customer Care

Vurdert til 3 av 5 stjerner

The initial response was excellent

The initial response was excellent - same day making the cracked window safe until replacement glass could be fixed. We were quoted one price for the replacement glass but one week later we were told it would be a higher price as it would have to be toughened glass. We were pleased with the fitters who came eventually to fit the new glass.

9. juni 2026
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Svar fra Montrose Glass

Thank you for your feedback.

We're pleased to hear you were happy with our prompt emergency response and the quality of the installation carried out by our fitters.

We apologise for the change in the quoted price. Once the glass specification was confirmed, it became clear that toughened safety glass was required, which unfortunately affected the cost. We understand your frustration and appreciate your feedback, which will help us improve our quoting process.

Kind Regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Very easy to deal with

Very easy to deal with. Ordering a cat flap on the phone was straightforward. The gentleman I spoke to was polite, friendly, and explained everything to me clearly, including a total price. The engineer turned up promptly to measure up and was done in 10 minutes, returning a week later to fit the flap in only 30 minutes or so. Very happy with service and would definitely recommend.

17. juni 2026
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Svar fra Montrose Glass

Dear Graham,

Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Really efficient and professional…

Really efficient and professional service and the replacements done to a good standard of quality.

18. juni 2026
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Svar fra Montrose Glass

Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Vurdert til 4 av 5 stjerner

Helpful quick response

Very quick and efficient service

18. juni 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Clean and precise work very helpful

Clean and precise work very helpful

15. juni 2026
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Svar fra Montrose Glass

Thank you so much for your kind words! We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Quick service

Quick service, everything completed and clean, old glass taken away

10. juni 2026
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Svar fra Montrose Glass

Thank you so much for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Great response

Great response, good job done, staff are very pleasant

9. juni 2026
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Svar fra Montrose Glass

Thank you for the positive review!

We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff and the quality of work completed by our glaziers. We strive to provide excellent customer service and high-quality craftsmanship, so we’re glad that we were able to exceed your expectations.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Efficient service

Efficient service

1. juni 2026
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Svar fra Montrose Glass

Thank you so much for your kind words!

We really appreciate your positive review and we look forward to helping you again in the future.

Kind regards,

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Brilliant service and very reasonable price

Great communication, really helpful in providing an accurate quote, collection and drop off of my repaired mirror which was so helpful, and a beautifully repaired mirror at a very reasonable price. I had been a bit worried because I was replacing glass in an irregularly shaped frame, but Montrose Glass were brilliant and the work was done so quickly. Much appreciated - the mirror was my Granny's and I'm so happy to have it fixed.

29. mai 2026
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Svar fra Montrose Glass

Thank you so much Alison for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us and we were able to fix such an important item of yours. We strive to provide the best customer service, and we’re glad to hear that we succeeded. Thanks again!

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Good communications throughout and the…

Good communications throughout and the lads doing the installation were very helpful

29. mai 2026
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Svar fra Montrose Glass

Thank you so much Andy for leaving such a great review.

We really do appreciate hearing from customers that are happy with the high level of service we and our glaziers are able to offer.

It was a pleasure to be able to help on this occasion and we would be more than happy to help again when needed in the future.

Thanks again.

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Efficiency and professionalism from…

Efficiency and professionalism from start to finish

28. mai 2026
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Svar fra Montrose Glass

Thank you for taking the time to leave such a highly rated review.

We pride ourselves on our efficient service and we will be happy to help if needed again in the future.

Thanks again.

Jackie
Customer Care

Vurdert til 5 av 5 stjerner

Fantastic service very quick and…

Fantastic service very quick and professional
Very quick turn around time

21. mai 2026
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Svar fra Montrose Glass

Thank you for taking the time to leave such a positive review.

We pride ourselves on the high level of customer service that we are able to provide.

Thanks again.

Jackie
Customer Care

Vurdert til 1 av 5 stjerner

Incredibly poor work left our house in…

Incredibly poor work left our house in a dangerous condition and charged £195.

The boarded up a garage window that had broken. This was an old window and did not have safety glass. The workman did not initially do any thing with the glass on the inside. I asked for it to be removed because it was incredible dangerous. They refused to do that but covered it with film. Within a week the film has peeled away and shards of glass are falling in.

Do not under any circumstance use this company.

14. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Montrose Glass

Thank you for your review.

We have been unable to locate your details from the information provided, could you please contact our customer care team on 0800 888 6123 to discuss your experience in more detail.

Best wishes,

Jackie Customer Care

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