Mocka Australia Anmeldelser 228

My products delivery didn’t go to plan however mocka handled the situation extremely fairly and didn’t leave me feeling like I had to go out of way to get a resolution. I think their customer service is amazing and their ability to take responsibility when something doesn’t go to plan is great; and I think more companies should review how they do business.

Absolutely love the Sadie Entertainment Unit! It looks even better in person and has really elevated the living space.

The design is modern and stylish and quality solid and well-made.
Such a great piece for the price and quick delivery. Highly recommend if you’re looking for something functional and beautiful!

Prompt delivery and notification of the whole purchase and delivery process from start to finish. Items arrived as described. The mirror was a fantastic price and perfect addition to my nursery which was quite blank before. Thank you so much, Mocka!

Ordered a bed and two bedside tables.

Bed arrived missing screws required for assembly. Then replacement screws took over a week to arrive.

Bedside table arrived with one of the frame pieces incorrectly manufactured.

Won't be using Mocka again. I could tolerate mistakes if the customer service and resolution was timely and helpful, but it is simply not.

Issue has since been resolved, but I will not be using nor recommending Mocka to anyone.

I’m so happy with this dresser! It looks beautiful in my room and gives such a clean, modern feel. The wood tone is really warm and goes perfectly with my decor, especially with neutral and pink styling.
The drawers are a great size and feel sturdy, and everything fits nicely without feeling cramped. It’s also the perfect height under my wall-mounted TV, which pulled the whole space together.
Overall, it’s such a good mix of practical and stylish – makes the room feel more put together instantly. Definitely recommend!

We love the new bookcase. It is perfect for my son’s room as a place for his books and toys! Would have purchased another but is now out of stock.

Beautiful, solid, great‑quality desk. The craftsmanship is even better than I expected, especially considering I purchased it during a sale. It’s spacious, easy to assemble, and would look fantastic in any room. Highly recommend.

Easy to pick up. Easy to put together. About 3 hours

Fast delivery. Love my Luca chair. It’s so comfortable that my Daughter has ordered one for her office.
I’m in my 70’s and I managed to put the chair together
all by myself. 👏🏻

Beautiful products, I bought from a baby gift registry and the online process was simple enough. The delivery was very prompt also.

We purchased the jolt drawers recently. They were easy to put together due to good instructions, and are very sturdy! The drawers are also nice on the inside as well and slide in nicely. Highly recommend

The Cove Six Drawers is very good once assembled. My only concern was the visual instructions were not accurate. I sought advice via their contact centre by phone then by email. I had to physically go into the distribution centre to get the help I needed. I did feel they listened to my feedback and as I understand it the instructions will be updated. Otherwise a very good product which looks great in my son’s bedroom.

Mostly really good beginning to end! Love some pieces and less so others.. possibly some user error with the doors being crooked

Customer service with Mocka is always easy and of a high standard. Delivery is quick and no fuss and products are good quality for an affordable price point. And Australian! Great all around!

I had the best experience buying from Mocka. Effortless shopping, items arrived within the week and they were the easiest and best quality flat packs I’ve ever put together. Will definitely use your company again and recommend to others.

I ordered a cot last year it is one the converts to a toddler bed. Not once was I advised I only had 12 months from date of purchase to get the conversion parts now they are telling me it’s discontinued and they won’t be getting the parts in again. What a joke considering I spent $1500 with this company now I have a useless cot and my son has no toddler bed. Ridiculous won’t ever buy from here again and will not be recommending to any of my friends.

The order and delivery was well communicated and fast, quality and look of product was excellent.

Kept me updated about my order. Delivery was great, they made sure to store it under cover as it was raining. Quality of the bunk bed is great. Very sturdy.

Easy purchase and fast delivery. Easy to put together, great instructions. Purchased for a bedroom storage/makeup station. It’s perfect!

Took a couple of weeks to arrive but very happy with the Quinn Queen bed for my teenage son's room. Looks great, good quality.