Just had my EDC gearbox repaired at Mitchell's lowestoft. What a fantastic experience we had, from diagnosis by Scott the master tech to being cared for by Trudy and all the team just amazing 👏... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Craig at Mitchell’s, Lowestoft, is fantastic! Always so knowledgeable, helpful and friendly. I’ve had new & used cars from him for the last 10 years and Craig has got to know me and my family really... Vis mer
A fabulous Renault dealership with great staff. Jonathan Kent in Sales was exemplary. Quite a different experience to some of the other larger dealerships we've dealt with in the past. Our search fo... Vis mer
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Our experience with the salesman, Craig Emblem, was very good - and much more pleasant’ than previous experiences with other car salesmen! He restored our faith somewhat in the car purchase business... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Renault & Dacia main dealer for Lowestoft & Great Yarmouth
Kontaktopplysninger
50-58 Long Road, NR339DQ, Lowestoft, Storbritannia
- 01502500950
- sales@mitchellsrenault.co.uk
- www.mitchellsrenault.co.uk
4,9
Enestående
235 anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great service from as usual
Great service from Mark as usual. We've always found Mitchell's very good to deal with and weren't disappointed in this occasion. Generally very pleased with the new car and although we've had a few teething problems, they been quickly and efficiently resolved by the dealership.
12. november 2024
Svar fra Mitchells Renault
Gareth Temple, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft!
Great Mitchells service experience
Great Mitchells service experience, they kept me informed & I always trust them to do a thorough job. The car was lovely and clean when I picked it up
12. november 2024
Svar fra Mitchells Renault
Hello Ian Rumsby, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
Friendly and helpful staff
Easy to make appointment. Very friendly and helpful staff. Advised of costs before service.
7. november 2024
Svar fra Mitchells Renault
Ken Walker, we really appreciate your positive review!
Svar fra Mitchells Renault
P Hazell, thank you so much for your high rating! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
New Dacia Spring Electric
From the date of order to arrival of vehicle Andy Duffield kept us informed of progress in a friendly and professional manner. Handover of vehicle was excellent with time spent running through all aspects of setting up the vehicles media nav system followed by much in depth information of everything we needed to know about home charging our new Electric Vehicle. We recommend Mitchells to anyone looking to purchase a Dacia or Renault. Great Customer Service & Friendly knowledgeable staff who are prepared to go the extra mile to ensure Customer Satisfaction
13. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mitchells Renault
Brad, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Great service as always
29. oktober 2024
Svar fra Mitchells Renault
Thank you again for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.
Gorleston Renault are truly…Brilliant
Gorleston Renault are truly exceptional, as I have found out from buying new cars from them for over the past 20+ years. In particular, Alan Pegg, Service Manager, ……..so professional & continually so helpful.
31. oktober 2024
Svar fra Mitchells Renault
Joy Hooper, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
I took my car in for its first service.
I took my car in for its first service.
I was looked after very well , very happy with the service,
the lady on reception was lovely.
24. oktober 2024
Svar fra Mitchells Renault
Mrs Woodrow, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Lovely helpful staff especially Trude
24. oktober 2024
Svar fra Mitchells Renault
Customer, thank you for sharing your positive experience! Customer, thanks for taking the time to leave a review.
Excellent service.
Friendly person in reception. Able to deal with my queries. Professional service.
21. oktober 2024
Svar fra Mitchells Renault
Hello Customer, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
The staff could not be any better…
The staff could not be any better helpful and plesant
23. oktober 2024
Svar fra Mitchells Renault
Hello Kenneth Peak, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Highly recommend visiting the Lowestoft…
Highly recommend visiting the Lowestoft branch. Great customer service and support.
23. oktober 2024
Svar fra Mitchells Renault
Mr Avery, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Thanks again for taking the time to leave us this information about your recent visit.
Craig was a star from start to finish…
Craig was a star from start to finish on sorting our new car. Craig explained everything thoroughly and nothing was too much trouble. The expected collection was the end of October but I’m already in my new car, super speedy service. On collection Craig talked over how to use the vehicle and even sorting out logging into apps. He really has gone above and beyond and is a real credit to Mitchells! Keep up the amazing work.
24. september 2024
Svar fra Mitchells Renault
A Rackham, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Svar fra Mitchells Renault
Mr R Burden, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
I recently bought a new Renault Clio…
I recently bought a new Renault Clio hybrid from Mitchells Renault & Dacia Lowestoft. This was the first time I had dealt with Mitchells, the first Renault I have owned and also my first hybrid car, and it was the most positive car buying experience I’ve had in many years of car ownership. The service I received from Jonathan Kent was first class; Jonathan has excellent product knowledge and was able to answer any queries and questions I had to my complete satisfaction. He also arranged a 1.5 - 2 hour test drive for me to ensure I was completely happy with my intended purchase before buying.
On collection day, the car was the most well prepared, well presented new car I have ever bought, so a special thanks also goes to the team at Mitchells involved in its preparation.
I have also had recent experience of the after sales team at Mitchells as my car needed a software update to fix an issue with the indicators (I have posted a separate Trustpilot review on this). I am pleased to say I also received excellent service from the after sales team.
Based on my recent experience(s), Mitchells clearly understand the meaning of good customer care and delivering an excellent customer experience. I would highly recommend this dealership to anyone considering buying a Renault or Dacia.
7. september 2024
Anmeldelse skrevet uten oppfordring
Svar fra Mitchells Renault
S.r., thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
MOT Test
Very helpful and friendly staff, especially at reception.
Car washed and cleaned when collected.
21. oktober 2024
Svar fra Mitchells Renault
Hello S . Thompson, thank you; we appreciate your feedback! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Mitchells Renault & Dacia Lowestoft!
The experience was first class…
The experience was first class everything was as expected
15. oktober 2024
Svar fra Mitchells Renault
Hi Mr Paul Gardiner, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft. We're happy we could meet your expectations!
Friendly service
Making an appointment was easy. Trudy and Darren on reception remembered me and were friendly and helpful.
My car was collected on time, the service and MOT went smoothly and my car was returned on time having been well cleaned.
9. oktober 2024
Svar fra Mitchells Renault
Warren, thank you for your kind review; we are happy to pass along your comments to the team here at Mitchells Renault & Dacia Lowestoft! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Excellent what more can I say
I am always well looked after in the Lowestoft dealership, they are extremely friendly and very welcoming. Always extremely knowledgeable and look after my car excellently
14. oktober 2024
Svar fra Mitchells Renault
Hi Christina Inkersole, thank you for taking the time to leave a review for us at Mitchells Renault & Dacia Lowestoft. We're happy we could meet your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Svar fra Mitchells Renault
Alan Skinner, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.
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