Mercofenfield Anmeldelser 58

great customer service very efficient

Amazing dealership with great hospitality from start to finish. Ali was extremely informative, professional and friendly throughout the whole process. He took the time to answer all my questions, break down all the available options and helped me choose the perfect car without any pressure.

Couldn’t be happier with the experience and the car I left with. Highly recommend Mercofenfield and especially Ali for anyone looking for top customer service and a smooth buying experience!

Had a great experience here when looking at vehicles and the worker Ali was of great help and his service was 10/10.

Great guys, professional and honest staff. Amazing customer service and cars in great condition. Your sure car plug 💯

My husband and I came to see cars and Ali was super helpful. Unlike other places we went to, Ali was honest and transparent instead of push selling. In fact, we didnt buy from the last place even though we liked something because the experience was over-bearing. In my experience, Ali understands customers who are making a big purchase and lets them decide at their own pace. He works step-by-step with the customers. Truly a pleasure.

great customer service
from Aloush

Purchased a car from the great Team at Merc if Enfield and it was delivered as promised by Hyder who was very friendly, helpful and polite a Big Thank You to Hyder.

Ali made it an amazing experience. I got a 2018 e class from them

I recently purchased a car from Mercedes-Benz of Enfield and had a great experience from start to finish. Mohamed helped me throughout the purchase process and he was incredibly kind, professional, and helpful. He took the time to answer all my questions, made everything easy to understand, and ensured the whole experience was smooth and stress-free.

I really appreciated his patience and excellent customer service. I’m very happy with my purchase and would definitely recommend Mercedes-Benz of Enfield to anyone looking for a new car. Thank you again to Mohamed for all the help!

honestly havent gotten any better service in my entire life as ive gotten from this specific dealership, took me on a test drive handled my needs and i did take allot of their time and they did not complain at all, absolutely perfect service ive gotten from Mohamed And Saj, bare in mind they had allot of customers but still managed to multi task and give each customer the best service. Absolutely recommend

Very professional and good customer service

Merc of Enfield and its salesman Sarje are not transparent and not honest. Please check carefully paperwork, number of keys, proper service from an Mercedes Benz officially authorised workshop (Brent Park is not an official Mercedes Benz Workshop and can not be trusted), not locked in a Finance scheme on the pick up day, number of owners is right, beforehand if you are looking for a car. Better one looks at an official Mercedes Benz dealership than at this third class venue without quality. A proper and complete check with an Auto Trader Check list saves you a lot of money. (Eg a MB replacement key from MB Headquarter costs mire than £700). If you want to buy from Sarje and those dishonest People, do your homework first and check everything at least twice to avoid massive disappointment.👎👎👎👎👎

AMAZING CARS HERE!!! CUSTOMER SERVICE IS EXCELLENT

the customer service was almost as nice as the cars over there, ahmed was a very big helping hand during the whole experience and sold me a w204 c200

Ahmed was very professional and friendly from the moment I went into the showroom he helped me choose a good car and explained everything. Very friendly person would 100% recommend.

Saj and Mohamed Omg!!!, Honestly I just saw one of their cars online and said I have to go there and see what they have.

And I definitely went there and didn't come out empty handed, they showed me each car and colour, they was absolutely amazing with the way they helped me.

I ended up coming out 20 years younger with a beautiful in black convertible clean SLK. Would never regret coming here.

Thanks mohamed and saj

Kind regards
Emil ginchev

Well what can I start by saying let’s start with bought a c180 from these people and now I’m totally regretting it I have had the car less then 3 months and it’s been in the local garage twice and now it will be going to a Mercedes specialist garage
So here we go get ready oil leak from a perished washer above the alternator so that cost £400 to fix that
Back brake pads and discs had to be replaced as they were knackered not even done 1,000 miles yet
Temperature sensor possibly is needing to be replaced as it’s saying the engine is overheating
And the best one of all is that went to a Mercedes specialist garage yesterday and got told that I need a new timing chain at 38,000 miles something is not adding up considering I own another c180 and got that timing chain replaced at 140,000
So the cost of that is £2,800
So the moral of this review is been done over big time
Considering going to the financial ombudsman or a solictor as paid over £7,000 for a car that’s knackered

ahmed was really helpful and made me and my daughter feel comfortable by guving her sweets and me freebies

Ahmed had very nice customer service and nice cars, he was really helpful and informative in allowing me to finalise my decision, I highly recommend this place and highly recommend you speak to Ahmed

ahmed was really helpful aswell as the other worker which was ali, super comforting and very nice people