I placed my first order with MDP which arrived quickly and well- packed, but with an item missing. I rang to query this and spoke to Erin who was great. She quickly identified the missing item and ar... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
1st class service, from MPD & when I had a small problem, Carly was straight on to it & got it sorted, not days weeks, sorted within hours. Been using MPD Supplies for over 5 years & always had gr... Vis mer
Great products and great quality. We had an issue with the delivery but that was DHL issue and not MDP supplies. Erin from MDP sorted the issue right away and helped me every step of the way. Will de... Vis mer
Amazing customer service! My first order with them had some damaged items due to wrong handling of the delivery company. My issue got resolved very quickly. I will continue doing business with them.
Informasjon om virksomheten
Skrevet av virksomheten
Wholesale distributor of sign vinyl and supplies for sign makers & garment printers
Kontaktopplysninger
Unit 1 Magazine Point, CH62 3JP, Bromborough, Wirral, Storbritannia
- 0151 272 1234
- info@mdpsupplies.co.uk
- www.mdpsupplies.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
MDP is not what it used to be
MDP is not what it used to be. The quality of issue resolution and customer service has noticeably declined over the years. As a long-term customer, I have seen a clear change, and unfortunately, it has not been for the better.

Svar fra MDP Supplies
Fantastic company
Honestly, I have only purchased from MDP twice and both times my order has been there the next day. Even when I ordered at 5pm, it turned up the next day.
Now, customer service..... Customer service in my eyes is one of the most important things in any company. It's what I pride myself on and to meet someone so informative and friendly as Erin who has answer all my questions and more is exactly what will make me a returning customer. I use Teckwrap for most of my projects, but after my experience with MDP and the customer service I think I will be making a change in my vinyl choices. Prices are good. Range is good. I'm like a child in a toy shop. That goes in my basket, so does this and that. Then I have to take it all out because of I ordered everything I wanted. My partner would make me sleep in the shed. All round A* company.
great customer service
I had some issues with my delivery arriving, which was not MDP's fault, but they were great at keeping me updated and keeping on top of my order. Good customer support. Great company. My only criticism would be that they need to add a search bar to their website, as it can be difficult to find the right product.
Fantastic as always
Fantastic as always. Easy transaction, fast dispatch and quality items :)
Excellent service from Erin with an…
Excellent service from Erin with an order . Highly recommend MDP - wouldn’t buy from anywhere else
Professional and warm
Carly and the team are always polite, professional and go above and beyond to look after their customers.
I've been really happy with the service…
I've been really happy with the service at MDP supplies as a new customer, I had a couple of issues with broken items but the matter was resolved instantly by Carly in customer service and refunds given. Excellent customer service.
LOVE LOVE LOVE this company ❤️❤️❤️ I…
LOVE LOVE LOVE this company ❤️❤️❤️ I switched from another company as they were long at delivery turnaround times. This company runs efficiently and consistently like clockwork. As soon as I’ve placed the order, communication tells me that the order has been despatched, usually within minutes.
Excellent value too, cannot fault the prices.
Today I experienced their customer service and spoke straight away to the incredibly polite and professional ERIN. She couldn’t be more helpful and sorted my concern within minutes- another thing massively lacking in this industry is getting hold of people let alone getting (delivery company) issues resolved. She is fantastic, thank you.
Things to improve- I would say the only thing missing is I have a big demand for bigger sizes in T-shirts and especially polo shirts which they don’t stock. Maybe more colours too.
Apart from that, this company is so reliable and professional I would highly highly recommend them as they take the stress away by delivering time after time. FIVE STAR COMPANY ⭐️⭐️⭐️⭐️⭐️
Great customer service!
First time ordering from MDP after seeing them recommended online. I placed a large glitter htv order for a rush order and panicked when it arrived at 8.30pm at night and I could not get it to cut on my cricut, no matter what setting I used! I emailed customer service late last night and had a response from Carly by 9.10am this morning. I had just managed to get the correct settings but they had replied quickly and wanted to help me find the right settings. Will be ordering again soon, great service!
Great products and amazing customer…
Great products and amazing customer service. Returning customer, 5 star
Erin was very helpful
Erin was very helpful, order was all sorted and delivered very quickly
Excellent customer service
Excellent customer service, fast and reliable.
Easy to use website and great staff at swansea
Easy to use website, good prices. I use the swansea store and must comment on how friendly and helpful the boys who work there are. A credit to your team. Da iawn!
Good customer service and fulfilment
Customer service contacted me after I visited one of their branches. I think the staff member got their wires crossed or used the wrong word (discontinued) and I thought a product I use regularly had been discontinued. I contacted the manufacturer direct who contacted MDP, both assured me this was not the case and it’s possible that particular store might just not be physically stocking the product anymore, as they’re a smaller store. Besides this, delivery has been fast and slitting has been done without fail. No complaints, oh actually, maybe a search bar on the website haha
From start to finish the whole…
From start to finish the whole experience was incredibly easy. Carly was so fast with replies to questions and shipment arrived within 2 days to Ireland. I ordered 2 x 5m rolls and got sent 1 x roll of 10m which was incredibly helpful. Cannot fault them at all. Would highly recommend. And I could not praise Carly enough for her help and swift replies.
Great customer service received from…
Great customer service received from Carly thank you
Great advice from Erin!
I have dealt with MDP on a number of occasions, and have always found them to be very helpful, providing sound advice and very prompt service!
It is often said that there are no stupid questions - that is certainly true as far as MDP are concerned, all are answered with courtesy and understanding, which is always refreshing!! Erin was very helpful with my latest enquiry, which put me on the path to a solution - great stuff!!!!
Service is fantastic at stoke depot
Service is fantastic at stoke depot. The staff are very friendly and polite.
Lenny and Dave awesome
Lenny and Dave make this a happy environment they are all so very helpful I can't praise them enough
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