MaxContact Anmeldelser 

31
•
TrustScore 2 av 5

2,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 3 av 5 stjerner

The best way to describe MaxContact would be painfully frustrating, but in a positive way. That sounds weird but the truth is the system is packed full of features that are so useful both day to day... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Good transition to using Max Contact a few years back. Good support with API development. Customer Support is fantastic with very fast response times.

Selskapet har svart

Vurdert til 4 av 5 stjerner

We are fortunate enough to have been working with MaxContact for several years now and the dialler solution they provide has improved our business and the way we operate significantly. The technical s... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

We migrated from VICIdial to MaxContact OMNI last year, expecting a modern, fully integrated omnichannel platform. Unfortunately, the system has... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

MaxContact is customer engagement software that goes above and beyond to build smarter customer experiences. Our platform is packed with powerful features, accessible for businesses large and small, and ensures businesses can operate compliantly. We work with our customers to create seamless customer interactions, so they can reach the right people, on the right channel, at the right time, every time.


Kontaktopplysninger

2,0

Under middels

TrustScore 2 av 5

31 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,0

Alle anmeldelser

(31)

1 anmeldelse i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

MaxContact Review

We started using MaxContact as our new dialler around 6 months ago. Throughout the whole process the team at MaxContact have been great. The user interface is detailed but very simple to use. The support team are quick to respond and very helpful.

Would recommend to other companies looking for a new dialler system.

29. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you Joe for your feedback, we're so pleased that you'd recommend MaxContact to others.

Vurdert til 5 av 5 stjerner

Good product from a good team

We use Max Contact in our contact centre. It's a good system with good flexibility and customisation options. I've always found them willing to help if we have any queries or issues.
Having used several other telecommunications and dialler software during my career, I wouldn't hesitate to recommend them as a supplier.

29. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thanks Gareth, it's great to hear you'd recommend MaxContact, thank you for your feedback.

Vurdert til 5 av 5 stjerner

New Dialler

MaxContact are currently working with us on the deployment of a new dialler platform to our Telesales operation. The support from them has been excellent and the dialler solution itself is absolutely first rate. I am very pleased indeed with our decision to go with this company.

29. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you Derek, we're really pleased that you're happy about choosing MaxContact, it's great to have you with us.

Vurdert til 5 av 5 stjerner

Great experience throughout....

We started working with the team at MaxContact last year to integrate a new dialler for our marketing teams.

From our initial meeting and throughout the whole process the team at MaxContact couldn't have more helpful. The on boarding we received was excellent and the ongoing support has been fantastic

Having dealt with various dialler companies throughout the years they have excelled expectations in terms of customer service and the actual product

I would recommend this company and would be more than happy to share our experience with any new Companies who are looking for a great dialler company

26. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you Ann for your feedback, we're so glad that we have exceeded your expectations.

Vurdert til 4 av 5 stjerner

We are fortunate enough to have been…

We are fortunate enough to have been working with MaxContact for several years now and the dialler solution they provide has improved our business and the way we operate significantly. The technical support we receive is always excellent and I have found all members of the Max team to be knowledgeable and extremely helpful. Max are continually improving and upgrading the dialling system with new features and we are very pleased to be working alongside them. I would strongly recommend MaxContact to anyone that is looking to bring a dialler system in to their business.

25. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you for your feedback Lee. We very much appreciate it.

Vurdert til 5 av 5 stjerner

Max Contact Review

Been using Max Contact within our business for over a year now and have had 0 interruptions in relation to outbound/inbound dialling which is exactly what you want from a dialling service. User interface is so detailed however simple to use! Also support are fantastic, respond instantly and resolve as soon as possible!

22. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you for your feedback Ryan, it's great to hear you've had a great support experience with us.

Vurdert til 5 av 5 stjerner

Great company Brilliant support

I have been Using Max Contact for just over 2 years, the biggest positives are that the system is very easy to self manage, also if you do need help they have an excellent helpdesk team , in fact probably the most responsive helpdesk I have worked with recently. As a company they are always adding new features and improving their offering. I would highly recommend Max Contact

21. januar 2021
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Thank you for the feedback Nicola and glad you enjoy working with MaxContact.

Vurdert til 5 av 5 stjerner

Fantastic system

Fantastic system, I didn't like working on diallers until our management brought this in. So quick and easy, not like any other dialler I have used before.

21. mars 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Initial response was good and fairly quick ...

Initial response was good and fairly quick, Agent was polite and the issue (which turned out to be with another third party) was found and solved because of the help we got from MaxContact. Would definitely recommend them to others!

17. mai 2018
Anmeldelse skrevet uten oppfordring
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Svar fra MaxContact

Hi Steven,

Thanks for the review!

The MaxContact team.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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