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Renewed Market Anmeldelser 2 333

•
TrustScore 5 av 5

4,8

Elektronikkgrossist•2 filialer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Great communications, easy process, fast refund. Got full value they quoted me too. Have used several times before for selling Apple products. They offered over $100 more than Verizon or Apple. Highly... Vis mer

Vurdert til 5 av 5 stjerner

Everything went exactly as expected. MaxBack approved their purchase--at the agreed-upon price--just a day or two after they received the device; I got the check in the mail exactly two weeks later (... Vis mer

Vurdert til 5 av 5 stjerner

After entering my Apple Watch information I knew immediately what my MAXBACK offer was which I felt was very reasonable. I waited until I received my new Apple Watch before sending in the one I was se... Vis mer

Vurdert til 5 av 5 stjerner

Maxback was so easy to deal with. They sent me the label so I didn't have to pay shipping. I said my two-yr.-old Pixel 2 (64 GB) was in excellent condition and they gave me the excellent price which w... Vis mer

Informasjon om virksomheten

  1. Elektronikkgrossist
  2. Gjenbruk og opplåsing av mobiltelefoner
  3. Netthandelstjeneste
  4. Elektronikkbutikk
  5. Internettleverandør

Skrevet av virksomheten

RenewedMarket.com is the E-Commerce arm of Reconext, a global electronics refurbishment company where we sell professionally refurbished electronics online. Previously MaxBack.com, RenewedMarket.com offers its services nationwide and has been in operation since September 2010.

Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

This was the 3rd time I have utilized…

This was the 3rd time I have utilized MaxBack, so obviously, I trust their service and their review of the items sent in. One of my phones had a "broken" camera, something I did not know, but upon reflection recall having a problem scanning bar codes, which may well could have been the camera, not the wi-wi as I suspected. Even being rated as "fair" (the second phone was "excellent"), the amount paid was as much as I had been offered on other sites, and the "excellent" rated phone received even a much higher value. At any rate, I was paid immediately upon accepting the offers, and PayPal had he money in my checking account the following day. In short, I will use MaxBack again in the future

12. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service!

Easy to follow process for getting a quote and sending the phone in. Very prompt payment time after they received the phone! Overall an excellent way to sell your devices! I will definitely use MaxBack again in the future!

9. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Maxback is great!

Maxback is great. They offered more money on my watch than any other company and they were fast in getting my payment. Thank you Maxback.

8. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Maxback was so easy to deal with

Maxback was so easy to deal with. They sent me the label so I didn't have to pay shipping. I said my two-yr.-old Pixel 2 (64 GB) was in excellent condition and they gave me the excellent price which was double what I would have gotten with Verizon. They didn't question anything about the condition and the money was transferred to my Paypal account. I wouldn't hesitate to do business with them again.

8. januar 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Not Bad!!

The amount returned to me was less than the original quoted amount. However, the check did arrive quickly though.

23. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Take detailed pictures of your device…

Take detailed pictures of your device before sending it in to this company my quote went from $123 to $80. There were NO scuffs or scratches when I sent it in, I wrapped in in foam wrap and boxed it myself, some how when they opened it was scratched and scuffed according to the email I got. They did email me pictures of the screen with two small scratches, that weren't there when I sent it in. However I have no pictures of my own to prove it so I could take back the now scratched phone or except to lower quote. Oh and try to them to call u Ha that's a joke.

11. desember 2019
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Troublesome

Maxback moved offices without proper forwarding instructions to USPS, and my item was returned to me. This delayed an already very slow process. We disagreed on the condition of my item, which I never claimed to be pristine, and they lowballed the original offer by 75%. I will never use Maxback again, and will instead use Gazelle, where I've never had trouble.

5. desember 2019
Anmeldelse skrevet uten oppfordring
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Svar fra Renewed Market

Hello Sally,
Unfortunately, I could not find any transactions under the name you provided. I want to assure you that without a doubt, we filed our change of address with USPS to begin on 11/11/19 without issue. We did not do anything wrong. Most of our packages did get forwarded to the correct address. Only a handful of devices were returned to the customer and yours was one of them. We absolutely, without a doubt did everything correctly with our change of address. We dotted all of our I's and crossed all of our t's. What would make you come to the conclusion that this was anything but the fault of USPS?

I personally handled all the cases in which USPS had returned the items to the sender. You and every other customer were provided with a new shipping label to the correct address. If need be we extended the quote expiration date. I feel we did everything possible to rectify the mistake perpetrated by USPS.

So far as the re-quoting process goes, it is stated in our terms of agreement that all transactions are subject to re-quote. You agreed to this when you initiated your transaction. We understand that most customers do not turn the device off to check the cosmetic condition of the screen or use bright lights and a magnifying glass. Our inspectors are professionals that are trained to specifically look for certain defects to make sure the device is accurately assessed for resale. They are trained to look for screen burn in, hot spots, dead pixels microphone issues etc. This is why every item is subject to re-quote. We understand that customers are usually not trained to look for these issues.


If you had an issue with the re-quote you could have contacted us. We would be happy to further explain exactly why your item was re-quoted. Since we have no transaction matching with the name you provided I am unable to see the re-quote details.

Rest assured we have never and will never fabricate defects on an item sent to our facility. This would be counterproductive. We pay the shipping cost to have it sent to our facility, then you have the right to deny the re-quote, consequently we return your device at our cost again.

We understand this is your opinion but please do not accuse of of issues we did not cause.
Respectfully,
Suzi,
maxbacksales customer support

Vurdert til 5 av 5 stjerner

Easy Payment for Apple Watch

No real problems. Followed the instructions. Mailed in my old Apple Watch. Got paid quickly. Only complaint was that USPS said that they had received the watch but it was 2 or 3 days later before the MAXBACK status no longer said "waiting for product". Was it just sitting in their mail room? Despite this I would definitely use again.

4. desember 2019
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

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