Manfrotto Anmeldelser 6 552

At all costs avoid buying this expensive garbage. Worst quality for a product you will pay that much. All joint parts are wobbly as it is a 40 dollar stand. Head mechanism which locks the camera will always be a gamble if you tightly locked your mechanism. Not once I could loose 3000 usd worth camera because of their idiotic design and 'ideas'. Ball in head mechanism which allows you to move the camera will always go stuck and annoy you. I had screw instead of clap mechanism on their leg joints. Idiotic design because you never know which one is tight as you cant see it but also, those thigts are also poorly built so even if you make it tight leg will still go loose in some cases. Eventually, after one year of use, leg fell out of one joints which shouldn't happen if this was even a bit of a quality product. Basically what you will get is a 40 usd stand from TEMU for a price of 400 usd. At least, lesson learned and I will never buy anything else from these garbage engineers.

通常の利用には問題が無かった

I bought the mini tripod with smartphone clamp on the advide of a friend who uses it everyday. I wa so impressed I even bought a 2nd slightly different one for my daughter.
after less thatn a year the clamp to hold my phone in place has snapped, and the ball/socket joint ont on my daughters has become so loose it can no longer hold the weight of the phone. I was impressed by the build quality but after trying in vein to get hold of their customer service dept I hav egiven up and would advise anyone to stay away from this shoddy brand.

I've been trying to return a case for 3 weeks and no one will respond to me.

The customer service from Manfrotto was excellent. The wrong product was delivered by mistake but the error was quickly rectified within a few days after I had contacted Manfrotto via their website. The correct product was swiftly sent out and collection for the wrong product was organised and payed for by Manfrotto.

Non capisco il perché il Follow Focus non può funzionare in autonomia, ma deve essere, per forza, configurato con una fotocamera compatibile con il Jimbal! ASSURDO!!!

Stativ genau wie beschrieben. Lieferung erfolgte zeitnah. Preis-Leistung finde ich ok.

Excellent matériel. Envoi rapide

Comunicazione costante e precisa, imballaggio curato, puntualità

Plusieurs échanges par mail n'ont pas complètement résolu ma problématique.
Heureusement que le site est bien fait, avec de bonnes photos qui m'ont permis de tenter la commande de la pièce pour mon trépied et résoudre mon problème. Bien avant que l'équipe de techniciens puisse y répondre.

Great product delivered in great timing. There Soft Silver reflector does a great job at reflecting light with a very natural look

Produkt entsprach dem versprochenem. Perfekte Verarbeitung, leichter Aufbau - alles optimal. Ohne Verschulden des Anbieters wurde etwas verspätet und an zwei Tagen geliefert.

£200 for a camera bag. With a name like Manfrotto you expect quality. Used twice and small retaining clip for should strap/rucksack comes off/lost? The rucksack strap doesn't work without the deceptively small silver clip. Contact Manfrott for a replacement small part, directed to our "customer services" support company. Contact the same and told we don't carry any spares for that bag. Advised you would usually return it to the retailer (amazon in Abu Dhabi). Neither Manfrotto or their apparently customer service agent could care? My impression is quality and customer care have gone?
Adam connor

Une bonne expérience dans l'ensemble mais par contre le transporteur UPS (Belgique) ne respecte pas les critères de livraison en ne prenant même pas la peine d'effectuer un passage à l'adresse indiqué mais se contentant de déposer le colis à un point de collecte.

No problems with my order and quick delivery.
Thank you.

The tripod case was delivered promptly and was well made.

Tout le matériel que je possède de cette marque est adapté pensé pour l’utilisation et de qualité.

I've always had a good experience with Manfrotto, especially last year when one of my gimbals stopped working and they even helped me outside of the warranty period. It was a known fault but they could have refused. I was impressed with this extra-mile approach, I sent them a load of coffee after.

They can be a bit expensive on their clamps, I want one of them but it's north of £100 for a clamp for the GimBoom, I'll eventually bite the bullet.

(EDIT: 26-09-25) My replacement Gimble has exhibited the same fault as before, I have been trying to get in touch with Manfrotto which links to Videndum Solutions in Bury St Edmonds since April (on and off) and I have had no luck. I have a few support numbers given to me by the Manfrotto website andI have tried to call on 4 occsions and left messages. Does Manfrotto haveany UK customer support at this point?