Magnific Anmeldelser 

I subscribed specifically because the plan advertised genuine unlimited generation, no cap, no time limit. I was a considerate user — I'd only generate 1-2 variations at a time instead of maxing out every prompt, because I didn't want to hammer their infrastructure.
Since the Magnific rebrand, "unlimited" now means: generate a few dozen images and then wait several minutes between generations, regardless of which model you use, even the lightest ones. This applies no matter how light the model is. This isn't a fair use policy catching abuse — it's a bait-and-switch on a term that used to mean what it says.
I didn't sign up for "unlimited, subject to whatever throttling we decide to add later." If the plan can't actually support unlimited generation, don't call it unlimited. Cancelling and looking at alternatives.

Paid in full, never received the subscription — and support is unreachable

I purchased a Premium subscription and my card was charged in full. The transaction shows as completed on my bank statement, yet my account is still stuck on the Free plan. I have not used a single credit.

I reported this through Instagram and was told to email support magnific.com, which I did with full proof of payment. The only reply I got was a generic message saying they have a "high volume of requests" and that if I don't respond they'll assume it's resolved and close the ticket. I replied immediately asking them to reopen and prioritize it — and since then, complete silence.

So at this point I've paid for a service I cannot access, and there is no actual person to talk to. Auto-responses that threaten to close your ticket are not customer support. I just want either the Premium plan I already paid for, or a full refund.

Ticket no: Case01689367

Easy to use, and now with the added AI edit feature it is even easier to use. Been using this image site before the rebrand and will continue to use it in the future.

The old Magnific.ai was MAGNIFIC, fast, reliable and easy to use, helped my workflow a lot and i spent a lot of $$$ on it. The change now is trash, upscaling images either take +20 mins or just cancel automatically... they had something

I've been really impressed with Magnific! The quality is amazing, and the AI creates stunning results. My favorite feature is the motion transfer—it can copy the movements from a reference video and apply them so naturally. The final videos look incredibly realistic and high quality. Definitely one of the best AI tools I've used. Highly recommended!

Great website for free pictures. You can also create your own stuff. Magnificent in one word. For everybody who own their own blog or website.

Give me back the money you promised to return to me. Magnific took over 150 pounds from me when I was trying to cancel an 8 pound subscription. I contacted it immediately and received a written assurance this money would be returned to me within 3-5 business days. This was in April and I am still waiting for the money. It has since ignored multiple emails and messages about this. Incredibly dodgy and criminal behaviour.

EDIT: Responding to Magnific's reply: please could you provide me with an email address that you actually check? Given the number of times I've contacted you and been ignored, this information is essential.

It was amazing

amazing clean website
timer count down for generations

Entendio bien la referencia, quizá algunos detalles que faltaron pero con un mejor contexto creo que pueden mejorar; igual me gusto mucho también que fueron imágenes reales y no animadas, aunque seria genial si dieran las dos opciones.

En este momento estoy viviendo una pésima experiencia, hice un update de plan Premium a Premium+ el cual fue pagado en ese mismo instante y no me han entregado en más de 2 semanas los créditos correspondientes, he abierto más de 5 reclamos y solo me responden a través de correos automáticos donde dan por finalizado el caso sin entregar ningún tipo de solución ya sea por reembolso o reactivación de los créditos.
Último caso abierto, correspondiente al 13 de julio: 01688440.
Pueden revisar de nuevo mi caso porfavor? No está completamente resuelto. Les respondí el correo de respuesta con los nuevos antecedentes. Estaré atento.

Me han abierto un nuevo caso (01692163), a pesar de la siguiente respuesta:

Hola, Felipe:

Muchas gracias por tu mensaje. Nos disculpamos por este problema y las molestias que ha ocasionado.

Nos gustaría explicar que tuvimos una desincronización con el cambio de suscripción al hacerse el primer pago con tarjeta y el segundo, para el plan Premium+, con Google Play.

Ya tienes activo el plan Premium+. Además, hemos añadido a tu cuenta 10.000 créditos gratuitos como compensación por las molestias.

Un saludo y gracias por tu comprensión,

Margie | Especialista en Atención al Cliente de Magnific

No han solucionado nada!
Nuevamente dilatando y haciéndome esperar días, ya que se demoran mucho en responder de forma responsable, no por correo automático. Acabo de enviar un nuevo correo a soporte, resumiendo nuevamente toda la situación, y que sucedió? Generar un nuevo caso, uno de los tantos que no han logrado resolver nada. Pido urgencia ya que es realmente una situación increíblemente preocupante ya que nadie se hace cargo de las fallas de un sistema que uds deberían solucionar de manera urgente, y no esperar a que el cliente tenga que usar su tiempo entre los reclamos y las esperas.

This program was fast and exactly as it was prompted. No ghosting or strange side images. Perfect for what I need.

Consegui transformar uma foto minha em pb para colorida. Ficou show. Gostaria de criar um vídeo com esta foto.

I’d give this zero stars! Don’t bother testing this tool. The quality is appalling and their customer service is insulting. They don’t care about the quality of their product; their sole concern is your money. Once they have it they’re completely unhelpful and won’t resolve your issues. Even if your case falls somewhat within their strict policies they simply leave you stuck in an endless loop with their terrible customer service.

Update: Case 01686552. Issue resolved.

follows prompt well

Everything i need is always here. Premium quality too.

This experience of creating images is very well. The company is doing well. That's all, Thanks Magnific for this type of service!