Magnific Anmeldelser 

2 747
TrustScore 3.5 av 5

3,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've been using Magnific (former freepik.com) for at least a decade, initially for vector graphics and some templates on a premium subscription plan. The platform has evolved over the years into a c... Vis mer

Vurdert til 1 av 5 stjerner

A payment for Enterprise Education - Magnific was done since 30 June 2026 for an amount 4000 Euro, several emails were sent to ai-partnerships, Guadalupe Sanchez Cotrina, Preena Godhwani, María Villal... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

Most of the time, I get what I want whether it is by way of image generation or video generation. Magnific has an impressive menu of models, so which model would best suit a creater's specific needs... Vis mer

Vurdert til 4 av 5 stjerner

Very helpful platform for Graphic Designer like me working abroad. But one thing I comment. Sometimes my command does not follow for specific keyword and AI decide in his own results. But 80% of what... Vis mer

Informasjon om virksomheten

  1. Programvareselskap
  2. Film- og videoprodusent
  3. Bilderestaurering
  4. Videoredigering
  5. Videoproduksjon

Skrevet av virksomheten

Magnific (formerly Freepik) is an AI creative platform built for professional teams and individual creators. Founded in 2010, it now reaches over 100 million monthly visits and more than 1 million paid subscribers. The platform integrates AI tools for image, video, and audio creation, with precision camera and lighting controls, 3D environments, exclusive upscaling technology, and a library of 250M+ creative assets. Its collaborative canvas, Spaces, supports end-to-end team production without losing precision or brand consistency. Magnific serves enterprise marketing teams, creative studios, production agencies, and independent professionals worldwide.


Kontaktopplysninger

3,3

Middels

TrustScore 3.5 av 5

3k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 94 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,3

Alle anmeldelser

(2 747)

445 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Freepik has come a long way... Keep up the good work! :)))

I've been using Magnific (former freepik.com) for at least a decade, initially for vector graphics and some templates on a premium subscription plan.
The platform has evolved over the years into a complete source of creative tools, graphics and (lately) AI intergration!
Keep up the good work :)))

23. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Very helpful platform for Graphic…

Very helpful platform for Graphic Designer like me working abroad. But one thing I comment. Sometimes my command does not follow for specific keyword and AI decide in his own results. But 80% of what I asking is given in order to get what I need.

23. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

AI Creator Experience

As an AI Creator, Magnific is currently my primary professional tool and supports the vast majority of my creative workflow. The platform is constantly evolving, with new features and improvements that make it increasingly powerful and effective.
I genuinely have nothing to complain about. My experience with Magnific has been excellent, and I look forward to continuing to work with the platform for many years to come.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Paid for 1 Year of Unlimited – Lost Unlimited After a Few Months and Nobody Will Help

I paid for a 1-year Unlimited subscription because your company advertised it as unlimited.

After only a few months, my Unlimited access was suspended under the Fair Use Policy. I accepted the review process and contacted customer support immediately.

That was over two months ago.

Since then, I have sent more than 20 support requests. Every single time I receive the same generic response. It feels like nobody is actually reading my case. I have never received a meaningful explanation, evidence of any violation, or confirmation that a real person has reviewed my account.

I have repeatedly asked one simple question:

If I violated your Terms of Service, tell me exactly what I violated. If I did not, restore the Unlimited service that I paid for.

Instead, I continue to receive copy-and-paste replies while my paid subscription remains restricted.

Selling a 1-year Unlimited plan and then removing Unlimited access after only a few months without resolving the issue for over two months is unacceptable. Calling it "Unlimited" while preventing paying customers from using the service is extremely misleading.

At this point, I feel that I paid for a service that I am no longer allowed to use, while customer support refuses to provide a real solution.

I ask Magnific to have a real person review my account and either restore my Unlimited access immediately or provide a clear and specific explanation for why it remains suspended.

Until then, I cannot recommend this service to anyone considering an annual Unlimited subscription.

23. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

One stop AI solution!

I've been using Magnific for over 3 months now, and I've watched Freepik evolve from photostock into something much bigger. They've gone from digital assets to PSD tools to full AI integration...it's genuinely impressive.

What sold me on Magnific is how practical it actually is for real work. The canvas interface just works; it's intuitive enough that I'm not wrestling with the tool. Image generation is solid; it understands what I'm asking for and delivers outputs that feel intentional, not generic.

But what really sets it apart for me is the animation frames feature. Being able to generate or upscale sequences rather than just static images opens up completely different possibilities for our projects. The editing capabilities let me refine generations without starting over; I can actually iterate, which saves hours.

And the upscaling? It's doing real work, not just pixel stretching. The detail enhancement actually looks like someone understood the image and filled in the gaps intelligently.

Honestly, every other tool in this space feels like they're playing catch-up.

Most are just copying feature checklists. Magnific feels like it was built by people who actually use these tools for production work.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

ESTOU A APRENDER

ESTOU A APRENDER - MAS EU QUERO ANIMAR UM PROJECTO DE ARQUITECTURA PARA FAZER UMA ANIMAÇÃO - SEGUINDO VÍDEOS QUE VI NO YOUTUBE E QUE ME IMPRESSIONARAM BASTANTE - QUERO APRENDER.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Repeated automated replies, wasted time, and no meaningful resolution

I am updating my review to one star after receiving the final outcome of my support case.

I contacted Magnific with a specific question about my subscription and unused credits. Instead of addressing what I had actually asked, I received the exact same irrelevant template response from the same support name, Edgar, several times across multiple cases.

Eventually, Carla properly reviewed the situation, acknowledged that I had received repeated template responses, apologized for the time I had wasted, and said the issue had been flagged to a supervisor.

However, Magnific declined to offer any goodwill gesture, despite acknowledging the poor support experience. The only practical suggestion was to cancel automatic renewal, use the remaining credits before the subscription ends, and continue checking the newsletter for future discounts.

I was disappointed, but I accepted that this was the company’s final position.

What happened next was even more concerning.

After I replied to Carla, Magnific automatically opened another new case. Within approximately five minutes, I received yet another email from Edgar that was word-for-word identical to the previous template responses—the very problem I had just been told had been escalated to a supervisor.

Carla later sent a proper response, but this experience left me seriously concerned about Magnific’s customer support system. Whether “Edgar” is a bot or an agent sending automated templates, customer messages are clearly not being read carefully before replies are sent.

The issue is no longer simply that my request was declined. It is that I spent considerable time repeatedly explaining the same situation, received irrelevant duplicate responses, and was offered no meaningful consideration after Magnific acknowledged that its support process had failed.

A company selling creative tools should pay much more attention to the customer experience surrounding those tools.

P.S. After this happened, I sent Carla one final email specifically asking Magnific to review this repeated-response problem. That email opened yet another new case—and Edgar once again sent me the exact same template response. At this point, the support system is repeatedly demonstrating the very problem I was reporting.

22. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A payment for Enterprise Education was…

A payment for Enterprise Education - Magnific was done since 30 June 2026 for an amount 4000 Euro, several emails were sent to ai-partnerships, Guadalupe Sanchez Cotrina, Preena Godhwani, María Villalba Hernández but no email response has been obtained yet, message was sent via online suppose but no response yet. This seems a very BIG FRAUD. They do not even have a telephone number, where I can report this fraud. Thank you

30. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Magnific

Svar fra Magnific

Hi, Sanjeev, we are sorry to hear this, our team is already handling your case, we will contact you shortly.

Vurdert til 5 av 5 stjerner

I just wanted to take a moment to let…

I just wanted to take a moment to let you know that your product is really impressive. The quality and performance have exceeded my expectations, and I appreciate the effort you put into creating something so reliable. Keep up the great work!

20. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Magnific

Svar fra Magnific

Thank you so much for the kind words — we're thrilled it exceeded your expectations!

Vurdert til 5 av 5 stjerner

Perfect tool for small image edits

Perfect tool for small image edits, just few clicks and couple text lines and everything is ready)

20. juli 2026
Anmeldelse skrevet uten oppfordring
Logoen til Magnific

Svar fra Magnific

So glad it makes your edits quick and easy, thanks for the great review!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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