Bought as. Birthday present.recipient delighted with the watch and its design. Speedy delivery, box also contained everything required included printed return label should the watch not have been... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just wanted to say a special thank you to Elizabeth the Manager at Beverley Luxe. She has now helped me with solving two problems with such kindness. My husband’s 60th birthday present was such a wo... Vis mer
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Have ordered from Luxe a couple of times and never disappointed. But this time more than delighted and totally over the moon with my new pandora charm. Not only was it a great bargain BUT super su... Vis mer
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It was my first order, and I was really happy to sign up for a 10% discount. Unfortunately the ring I ordered never arrived, after a quick call to customer service, a replacement arrived in a couple o... Vis mer
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Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Part of the Hugh Rice family, Luxe by Hugh Rice is the destination for designer jewellery and watches, offering popular brands including Pandora, Nomination, Thomas Sabo, Michael Kors, Olivia Burton, Swarovski and many more.
Kontaktopplysninger
PO BOX 614, HU9 9PP, Kingston Upon Hull, Storbritannia
- 0800 342 3180
- admin@luxebyhughrice.co.uk
- www.luxebyhughrice.co.uk
4,6
Enestående
2k anmeldelser
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Shame I still have to give one star!
Shame I still have to give one star!! The staff really don’t deserve it. Elizabeth needs some serious training in customer service and how to speak to customers without being rude and disrespectful.
Not happy that a well thought about company is now somewhere I will definitely not be using again. Huge Rice was originally a brilliant store and somewhere I would send people wanting an A* service.
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Luxe by Hugh Rice
Good Afternoon Claire,
Thank you for your feedback. Please may I ask that you reach out to our Beverley Store Manager on Beverley@luxehughrice.co.uk
We value your business and hope to have the opportunity to restore your confidence in our services.
Best jewellers for miles
Such helpful staff and they didn’t rush us one bit
14. februar 2026
Anmeldelse skrevet uten oppfordring
I received the wrong items the box had…
I received the wrong items the box had my name on but the goods and the invoice was for someone else.
30. oktober 2025
What a wonderful charm and an excellent…
What a wonderful charm and an excellent price. Customer service/admin who dealt with my initial query were excellent, super efficient and quick.Definitely use this company again.
29. oktober 2025
Beautiful piece and quick delivery
Beautiful piece and quick delivery. Packaged well.
Received fantastic customer service and after sales. Would 100% recommend and purchase from here again.
30. juli 2025
Anmeldelse skrevet uten oppfordring
Good quality,arrived quickly,and over…
Good quality,arrived quickly,and over all I would say good service and definitely be using your company in the future ,1 very happy customer.
28. juli 2025
Svar fra Luxe by Hugh Rice
Hi, thank you for the fantastic feedback, we are really pleased to hear the team was able to help and how happy you are with the order!
Svar fra Luxe by Hugh Rice
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
All good!
Good service, good prices, quick delivery. Sent my order back. Took a few days to get the return I sent back acknowledged, but when I phoned up the woman I spoke to was very polite and helpful.
20. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxe by Hugh Rice
Thank you for such a positive review, we are glad you are happy with the service!
Svar fra Luxe by Hugh Rice
That's what we like to hear, thank you for your great review.
Svar fra Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Vivienne Westwood earrings
Purchased Vivienne Westwood earrings. These were cheaper from here than anywhere else online. Earrings arrived earlier than estimated delivery date. Would definitely order from here again.
29. april 2025
Svar fra Luxe by Hugh Rice
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Excellent
An excellent service rendered by first class staff
24. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra Luxe by Hugh Rice
Hi, thank you for leaving such lovely feedback, we are really pleased to hear how happy you are shopping with us!
Fast delivery
Absolutely love this shop, fast delivery, excellent service and great quality and prices.
31. mars 2025
Svar fra Luxe by Hugh Rice
Thank you again for your feedback and your purchase. We hope to assist you again in the future.
Svar fra Luxe by Hugh Rice
Thank you for such a nice review, it's great to hear how happy you are with our customer service!
Excellent service from luxebyhughrice
Excellent service from luxebyhughrice. Very fast delivery and free Pandora gift bag was included as well. My daughter will be very happy with her present.
29. januar 2025
Svar fra Luxe by Hugh Rice
Thank you for this amazing five-star review!
Svar fra Luxe by Hugh Rice
Pleased you are happy with the product and the service!
Svar fra Luxe by Hugh Rice
Thank you so much for your 5* review and for sharing your experience
The earrings I ordered are quite…
The earrings I ordered are quite lovely. Item arrived in perfect condition and promptly.
Absolutely love the earrings even nicer than I expected and delivery was so fast!
10. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Luxe by Hugh Rice
Thank you for such a positive review!
Very prompt service and regular updates.
28. desember 2024
Svar fra Luxe by Hugh Rice
Thank you for your great review. Glad we could help.
A good experience
It was easy to find what I wanted and clear delivery advice was given and adhered to
28. desember 2024
Svar fra Luxe by Hugh Rice
Thank you for this amazing five-star review!
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