Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Lumina Fashion è un brand contemporaneo che unisce eleganza, innovazione e consapevolezza, offrendo un nuovo modo di vivere la moda. Il marchio si distingue per la sua capacità di fondere stile sofisticato e spirito moderno, proponendo collezioni che riflettono una bellezza autentica e senza tempo. Le collezioni sono pensate per una donna dinamica, indipendente e raffinata, che ama distinguersi con uno stile sempre alla moda, capace di esprimere la propria individualità in ogni occasione.
Italia
2,2
8 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
schlechter kundenservice
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
DO NOT BUY FROM THIS COMPANY. They steal your money
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
DO NOT ORDER FROM THIS COMPANY, THEY TAKE YOUR MONEY AND SEND BAD QUALITY ITEMS, WHEN YOU TRY TO RETURN THEY TRY AND DELAY RESPONDING.
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Our customer service team always replies promptly, and our official email address is orders@luminafashion.com
Are you sure you placed your order on www.luminafashion.com? Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Do not buy from this brand.
I was advertised a romper on Instagram which was denim in the photos. When it arrived it was in a horrible light stretchy material and very poor quality. I paid £35 and asked for a refund, but on contacting the company they’ve asked me to pay for recorded shipping to China in order to get a refund. No doubt the cost of this will also be high.
They are currently refusing a refund without me shipping to China. When I bought the item the website said it was from Lumina London and I can’t see where on the website it says you have to return to China at your own cost.
Do not buy from this seller - con artists.
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, the return procedures you mentioned are not ours. We ship from Italy, and our return address is also in Italy.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, we do not ship to the UK.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Awful - all comes from China and on their website they don't specify where items are coming from.
Takes way longer than the 4-7 days delivery they promise.
Then they offer a 20% or 30% refund as they know its a hassle to send back to china.
Policy doesn't specify China return but as the customer you are responsible to send this back to China at own cost.
Svar fra WE ARE LUMINA FASHION FROM ITALY (NOT LUMINA VANCOUVER!!)
Good morning, we believe there has been a mistake. We have no record of any order under your name.
Also, the return procedures you mentioned are not ours. We ship from Italy, and our return address is also in Italy.
Are you sure you placed your order on www.luminafashion.com?
Because we found out that some people have bought from LUMINA VANCOUVER, but that’s not us!
Eigentlich müsste es Minus- Sterne geben...
Ich habe mir über eine Parfümerie (den ich schon öfters beim Vorbeigehen sah) einen wunderschönen Satinrock gekauft, der mit 60,- Euro nicht gerade ganz günstig war.
Egal....er war wunderschönen und mir das Geld auf jeden Fall wert.
ABER...UND JETZT KOMMT'S:
Die Qualität ist unter jeder Kritik!!!! Ich habe den Rock nur einmal kurz zur Probe getragen und musste dann gleich feststellen, dass auf der hinteren Seite ein Faden gezogen war, der nun einen sehr unschönen "Strich" quer über den Hintern hinterlassen hat.
Heute wollte ich ihn bei meiner Schneiderin kürzen lassen, die dann gesehen hat, dass unten am Saum jede Menge loser Fäden hängen, die wohl auch für das Fadenziehen verantwortlich sind.
Es ist wirklich sehr, sehr schade, denn der Rok und der Schnitt sind an und für sich schön und ich hätte mich sehr darauf gefreut ihn zu tragen.
Ärgerlich auch, dass die Parfümerie meint, sie könne den Rock nicht umtauschen....
Also FINGER WEG von Lumina Fashion. Ich habe erst kürzlich einen ähnlichen Rock bei "NKD" um ein Drittel des Preises gekauft.und Was soll ich sagen: Die Qualität ist Top!!! Nach mehrmaligem Tragen und waschen schaut er aus wie neu. Den von Lumina Fashion hab ich noch nicht mal wirklich an gehabt, und man müsste ihn eigentlich entsorgen...
Ich bin sowas von enttäuscht 😞
Don't buy from Lumina fashion, because you will have a lot of problems! It was first time when I ordered from Lumina, and it was first very full of stress experience associated with orders from internet. The problems began from the first day. I ordered some clothes from Lumina on 04.15, after 2 days I got the message that 2 items from my order are out of stock. It was surprise for me, because I could put these items to my buying basket…The second problem started when I got defected sweater, which I wanted to return and for free. The company said that sweater was sent in very good condition because they have very good quality control! Really? If this company have very good quality control, these problems never happens! And finally I returned that defected sweater, and 2 items more. The company said that they are very serious and honest company and will return money for shipping cost and only 2 items, but I returned 3 items!!!! I returned them 3 items, but they are saying that they got only 2!!!! I thought that it was joke! I could not believe that it can happen! Do you still believe that it is normal and seriuos, honest company??? Dont buy ever from them because they are making a lot of mistakes and you have to pay for it!!!
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