Not great customer service - our daughters Glow 150 developed a fault. Lots of back and forth on how it was in “demo mode”, despite us being clear it wasn’t. Rather than replace it, they asked for i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Our Lumie Glow 150 developed a fault with the power button, which made it a little harder than usual to set the time. We contacted Lumie, and they arranged for it to be swapped with a replac... Vis mer
L'entreprise Lumie sont vraiment top. Le colis à été livré par Collisimo France, et la c'est vraiment pas top, eux m'ont affirmé que le livreur m'as livré en main propre, alors que j'étais à 25... Vis mer
I didn’t get to use it for long before my adult daughter stole it and took it to university. She uses it as a calming bedside lamp as well as an alarm (well, I’m assuming she uses it as an alarm, alth... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Founded in 1991 in Cambridge, Great Britain, Lumie’s been researching, designing and developing light therapy lamps for over 30 years. We even invented the world’s first-ever wake-up light back in 1992! With great expertise comes great responsibility, and we are on a global mission to empower you to tune into your natural rhythms for best-ever sleep, mood and energy. Light keeps your circadian rhythms on track so that your routines (i.e. when you eat, work, and sleep) are aligned. Without strong light cues, everything can go out of sync. Lumie light therapy lamps, such as wake-up lights and daylight lamps, help entrain your brain to the 24-hour light-dark cycle, especially when you’re stuck indoors with little exposure to natural light, or when mornings are dark and the days are short, like in the fall and winter.
Kontaktopplysninger
3 The Links, Trafalgar Way, Bar Hill, CB23 8UD, Cambridge, Storbritannia
- info@lumie.com
- www.lumie.com
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Très bel réveil matin
Très bel réveil matin, fonctionne super bien.
La radio dab+ fonctionne bien, très bonne sonorité.
L'entreprise Lumie sont vraiment top.
L'entreprise Lumie sont vraiment top.
Le colis à été livré par Collisimo France, et la c'est vraiment pas top, eux m'ont affirmé que le livreur m'as livré en main propre, alors que j'étais à 25 kilomètres de chez moi.
Collissimo ne devrait plus exister.
Heureusement que l'entreprise Lumie ont été très correcte et qu'ils m'ont renvoyé le colis.
Ce réveil le modèle 750 DAB+ est vraiment d'une qualité exceptionnelle, que ce soit au niveau conception, l'appareil est très intuitif, au niveau son incroyable.
Très beau produit.
A recommander
The service was brilliant
The service was brilliant. It arrived really quickly and is a great product
Der Klang des Lichtweckers ist sehr gut…
Der Klang des Lichtweckers ist sehr gut und auch das Licht ist toll. Leider ist die Bedienung etwas kompliziert. Daher leider retour.

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Really good product

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Much poorer quality than the older lamps
We've had lumie lamps for about ten years. We recently updated to the LED version and unfortunately most elements of the design are considerably worse. The power cable is quite loose, the digital display is bright and, frankly, ominous- which isn't great for a product focused on sleep quality. The sunset feature doesn't happen automatically. The alarm light doesn't turn itself off in the morning. If you want to turn off the light you have to cycle through a bright coloured light first. The sunrise is much less gradual. Overall, a big leap backwards. We'll certainly be shopping around when we come to replace our second lamp.

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Good product
Easy, prompt service. They know their products. Good product, well made. This is my second one only because the bulbs in my old one are no longer made.
Just purchased Lumie 150
Just purchased Lumie 150, very happy with it but there is one thing missing to make it perfect imo.
An alarm clock should have a battery back up.
Great product!
Both my products came super quick! I got alarm sunrise clock and lamp. I love them both and it’s really made a difference to my mornings and days. I have more energy and actually wake up in the mornings without feeling groggy.
Better than good
As usually when dealing with a new (for me) producer
I reach out with some questions (just to see the quality of customer service) - my questions got answered quickly and fully - I absolutely recommend Lumie.
Efficient service.
Very quick and easy service with good…
Very quick and easy service with good communication. The lumie light used for acne is a miracle product. It clears existing acne and prevents new outbreaks. 100% recommend, works far better than topical creams / antibiotics
Great customer service
Got bought a sunrise alarm clock for Christmas. Noticed it was losing time and then the alarm stopped working intermittently. I contacted the customer service team who were more than helpful. They repaired my clock and got it sent back to me within 1 weeks. Really please with the great customer service and ease of resolving a problem.
The Lumie Clear truly is wonderful for the skin
The Lumie Clear truly is wonderful for the skin; I was having massive breakouts and as soon as I started using this daily for 1 month, I stated seeing my skin improve. I highly recommend it. Now I use the light to sooth my skin with he LED technology it has and love it; 10 min is all you need for maintenance :)
Great light just the right size to…
Great light just the right size to transport around as well. The light itself is perfect and does exactly what it is supposed to do.
Radio has stopped working
Radio has stopped working. Have tried to reset a number of times without success. I wrote to Lumie but they said I would have to pay for them to send and fix it. £199, a lot of money for something that doesn’t provide a radio. Very disappointed as I expected a better quality item for this price that doesn’t stop working after a couple of years.

Svar fra Lumie
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