LR Direct Anmeldelser 

i have now bought multiple parts from LRdirect since i am restoring my range rover , they have very correct priced parts and delivery is always like anounced. i am very happy and will remain a regular customer.

Useful website but disappointing customer service as email not answered. Also only check availability of part once order is placed and paid for.

Ordered a part online, stated processing, LRdirect took the money, then emailed me 3 days later stating the item i ordered was unavailable. Why take paymrny for items you dont have ? terrible service and unnecessary hassle.
Phone number a waste of time nobody answers

I bought a pair of hubs for my Discovery from LR Direct at a great price. They arrived well packed, very promptly with good communication regarding delvery progress. Fitted and axle leak solved easily.
Great company. Highly recommended.

Tres satisfait de la qualité des pièces et de la rapidité de livraison. Commandé lundi et livré ce vendredi midi. Bravo à l équipe LRdirect.
Merciiiiiii Messieurs..👍👍

Ordered some very small clips and clevis pins on Monday as I was going away on Saturday. Today is Friday and nothing. They don't answer emails. Very poor and will never use them again.

I had a wonderful experience with this company, as everything came in sooner than expected and costed less than what I expected. Customer service was phenomenal as Eric helped me with part choices. Overall I will be recommending to everybody I know and will definitely be a regular customer.

Buen servicio y rapided y aparente calidad gracias vendedor

Super cheap, ordered to Switzerland, delivery was a little longer than a week but considering Brexit and the rona. I was super impressed

A pain in the ass though is finding the part number and not being able to just look through the shop.

I needed a brake caliper for my Disco 2 urgently. The website said it was in stock. I emailed the company Friday morning to check it was in stock and got an immediate reply confirming it was. I placed my order - free postage for a courier service (they use DPD who are by far the best courier!). The package arrived Saturday morning - less than 24 hours after my order. The part was exactly as described. Thank you. What more can you ask for? I'll definitely use LR Direct again.

Order wrong part and within 20 mins of receiving this, I contacted LRDirect to explain and hopefully swap for (more expensive) correct part. I was informed that they cannot take back Genuine LR parts (which I understand) but in the returns policy it states “We cannot return Genuine Land Rover goods at all and as such we do not offer these for sale to consumers". Why was I sold a genuine LR part if they do not sell them to consumers? Confusing or what. Searching elsewhere. Pity.

Excellent and quick response from LR Direct relating to products and coding. First class company to deal with.

Après un premier commentaire défavorable. il m'ont contacté, cependant aucune solution a mon problème. ils sont plus soucieux des avis que de la satisfaction client. J'ai commande un radiateur qui est arrivé percé. Je ne l'ai pas vu tout de suite car l'emballage abimé était dans un autre carton qui n'avait pas été abimé lors du transport. J'ai donc commande un autre radiateur chez un autre fournisseur. Surprise le nouveau est tout en acier avec la même référence. Celui de LR DIRECT a les réservoir sur les cotés en plastique!!! voila pourquoi il est perce. MAUVAISE SERVICE / MAUVAIS PRODUIT !!!

I had an issue with a wrong part arriving (It can happen to anyone). I sent them a polite email and they very politely and professionally answered within half an hour. Within two hours they advised me that the correct part had been shipped, air freight express. I have no complaints and will continue giving them my business. Thank you LR Direct.

Сделал 2 заказа с номерами #259404 & #259457, оплатил 26.10.2020. Сегодня 16.12.2020, заказ не прошел скрининг в аэропорту, или таможня не пустила, как объяснили в службе поддержки клиентов (они сами не знают видимо). Потребовал сделать возврат или выслать такой же заказ, на что получил непонятное предложение подождать пока DHL им вернет мой заказ. Мне не ясно зачем мне ждать пока товар вернется к ним, и вернется ли вообще в этом году. Не советую связываться с этой службой заказов, потеряете нервы и деньги. Из-за них машина не на ходу уже 2 месяца.

On 08/10/2020 and 12/10/2020 e-mails were sent, others e-mails were sent on 12/10/2020, 26/10/2020 and 03/11/2020. All e-mails have been sent to international @lrdirect.com, asking for permission to return the following defective items (cushions) and refund:
MWC5670LCS
MWC5670LCS.M8. Q.TY 2.
To date the e-mails sent have never been answered.

As a returning customer, ordering was easy and everything went smoothly. Shipping took a bit longer, due to the current circumstances. Will definitely use again.

Ordered a Hidden Winch bracket for my D4. The item arrived from the UK to my remote address in Western Oz in a timely manner at a reasonable price.