The telephone automated message tells you to use their contact us form but after I sent 3 i find i do not get any human response only the automated response that the email was received. Poor show!!! I... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
The telephone automated message tells you to use their contact us form but after I sent 3 i find i do not get any human response only the automated response that the email was received. Poor show!!! I... Vis mer
Selskapet har svart
Nice company to deal with. Communications are good. Stand behind their product. Shipping to NJ USA is usually faster then most mid- Country, west coast based suppliers. Prices are significanly... Vis mer
Follow up to my previous problems contacting this company. Advised of despatch via Parcelforce, but address was wrong, the first line was missing. Caused problems with carrier, who’s system can’t... Vis mer
Order taken, money taken. Order confirmed stating contact will be within 24 hours. No contact from this company , order status is set to processed but no delivery yet. Tried ringing no answer, tried... Vis mer
We aim to be your one-stop shop for Genuine LR, Original Equipment and Quality Replacement Parts for Land Rover© vehicles. Providing a fast and efficient delivery service and unbeatable value-for-money to independent workshops, clubs, charities and enthusiasts. Supplying an extensive range of quality parts, accessories and equipment from Allmakes and Britpart as well as genuine Land Rover© spare parts for all models. We are not just another supplier however, drawing on over 65 years of mechanical experience working on all Land Rover© models from our sister company K Motors, we use the knowledge we have gained to offer an “LR Direct Workshop Approved” recommendation on products that have been tried and tested by our technicians.
Unit 9F Centurion Court, PR25 3UQ, Farington, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Quality, price and ordering are great. But delivery is consistently slow, unless you order Monday/Tuesday you are unlikely to see your parcel the same week.
very helpful quick delivery and great prices for parts
will use again
Top shelf crew. Ability to handle whatever you can throw at them
Thanks again
Correct part supplied after receiving email from LR Direct to confirm further details. Good service.
Very fast, good seller, delivery world wide vein short time, excellent
LR Direct is great. It has become my first choice for parts. Competitive prices coupled with fast shipping make LR Direct a great source for LR parts.
No respons on email. Send twice. I had a question about their " lowest price promise". I had found some parts cheaper and wanted to let them know before I order. Ordered in the past some expensive parts and they were Ok.
Great choice at good prices and fast delivery
Best landrover parts shop online, very easy to use too
Items were never received. Delivery company acknowledged that they could not verify the signature however they advised that LR Direct should be dealing with this. LR Direct have not responded to my correspondence. I have spoken with Tim Saurara and Wayne Halford at LR Direct, both assured me that they have discussed this with their manager and I would receive a response. 8 weeks later, nothing from LR Direct. The citizens advice bureau have advised me to seek a refund and damages via the small claims court as LR Direct are the merchant and are obliged to take responsibility. This is my next step. Buyers please beware of this rogue outfit.
The ordered part has arrived, but the delivery took almost three times longer than it had been promised! None of my questions or letters have ever been answered. When I called them, they promised to give a written response. They cheated and never replied. Eventually I couldn’t even reach them by phone because nobody answered. I’m very disappointed. I ordered in this store a couple of times before and it wasn’t like this.
Fast shipping
Wide choices
Reasonable price
Good customer care
Parts ordered & delivery fine but customer service & follow up was crap. They always said they would contact us before the end of the day & didn't. As for returning a part again customer service crap; said would email a returns slip & yes you guessed no slip. It took just under a month to recieve our money back. I am amazed this company is still a float.
Very good service, parts delivered very quickly and quality as expected. We use the LR parts lists to make sure we're ordering the right items, but if it all goes tits up they are helpful with returns and replacements.
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