I sent a number of gifts before Christmas and had problems with delivery including a failed delivery for which I am still waiting for a response to my email (once they reopen on 5th January!) which... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Ordered a Luxury Christmas Hamper to arrive by 9th December. Hamper did not arrive emailed asking for delivery information . Received email back saying order was being managed by their partner c... Vis mer
Spent a fiver on some fudge at a garden centre. Got home and tried a piece. It was awful crystallised sugary pieces of awful mouth feel. I've made fudge and know that this is caused by over mixing wh... Vis mer
Ordered two classic Yorkshire baked treats gift hampers for friends and were very impressed. A lovely boxed selection and a personalised card as requested - both friends raved about the flapjacks and... Vis mer
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely Hamper
Received a hamper today to give to my dad for Christmas and it looks amazing! Really well packaged and arrived in really good time! Many thanks :)
Dissapointed!!
I ordered a hamper from them for my friends birthday and whilst on the website there was no option of writing a personal message. I contacted them straight away. I heard nothing from them. The hamper was delivered with a blank birthday card and she knew it was from me from the invoice. Very dissapointing!!
Ordered oat and raisin cookies from my…
Ordered oat and raisin cookies from my milkman to go with a cuppa but they were like cardboard.
Could not see any raisin or much else.
Tasteless and bland.
Got a refund from my milkman they were so bad.
Sent lottie a email informing them but nothing back.
Stick to your parkin cake if I were you...
Disappointing Customer Service - not up to the same standard as their food
I placed an order on 5th April (as a treat for my family for Easter), it was delivered as expected, but disappointingly the millionaires flapjack tray bake (my son's favorite) was incorrectly labelled and instead the product inside was millionaires shortbread (which would have been fine, but my son does not like shortbread and he therefore could not appreciate it).
I sent information (including images) regarding my order to the customer service email immediately after receipt and requested a refund for the £14.95 and / or more pressingly the correct product re-supplied (as it was a gift).
I can accept that mistakes happen and I can happily forgive this, however I have waited over 1 month for a reply from Lottie Shaws and received nothing, not even an acknowledgment of the email / query I sent via on their website, nor have I received any recompense for their error.
The other products purchased, including the Yorkshire Parkin were truly delicious and I would recommend highly, but regretfully their customer service and aftercare service is not up to the same standard and consequently I will not be reordering in the future.
Headmaster’s Treat!!
Excellent service and value and a unique and special gift idea in these difficult times! Many thanks to everyone involved and keep spreading the joy!! Many thanks from Elaine
Wonderful to taste some proper parkin…
Wonderful to taste some proper parkin having been a Lancashire lass in London for many years.
It is absolutely delicious.
Bought he Lottie Shaws Yorkshire Tin of…
Bought he Lottie Shaws Yorkshire Tin of Treats for 14 and whilst each of the individual biscuits were great I was VERY disappointed in the quantity
The label ‘suggested’ packs rather than individual samples and for the price I feel it’s not value for money even though the products were good
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.








