I walked into the store rolling my luggage with 2 broken wheels. Patrick was a great help in answering my questions about the best luggage size for the amount of stuff I was traveling with. He was hon... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Online order from a real shop with real humans! Great service but backed up by real people answering the phone and dealing with any issues. If you’re in the market for a great travel bag or accessory... Vis mer
Wir wurden sehr freundlich von dem Verkäufer Patrick bedient. Wir konnten uns alles anschauen öffnen und ausprobieren. Wir wurden sehr gut beraten und hatten auch sonst noch einen angenehmen Austausch... Vis mer
I purchased a suitcase from Patrick, who was very helpful and informative. It was much better visiting the store in person as one can see the exact specifications of the suitcase rather than having t... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
London Luggage are London's biggest independent retailer of designer hand, cabin and suitcase luggage for men and women, and leading UK Luggage retailers.
Kontaktopplysninger
Pentonville Road 290, N1 9NR, London, Storbritannia
- 02072678835
- info@londonluggage.co.uk
- www.londonluggage.co.uk
4,8
Enestående
3k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great Service
London Luggage hold a wide stock at good prices and give great sevice. What could be better?
17. februar 2026
Svar fra London Luggage
Hi Terence,
Thank you for your kind review! We’re thrilled the process was quick and easy, and we’re excited to have you back as a customer. Your support means a lot to us!
Kind regards,
London Luggage Team
I would definitely use this company again
This is the second time that I have purchased from London Luggage. Their service was faultless both times and I received my cases the next day after ordered it. Both cases were a good price and well packaged.
10. februar 2026
Svar fra London Luggage
Hi Sallyann,
Thank you so much for your continued support! We’re thrilled to hear that both your orders were smooth, that you were happy with the cases, and that everything arrived quickly. We look forward to serving you again soon!
Kind regards,
London Luggage Team
Svar fra London Luggage
Hi Sally,
Thank you for your kind review! We’re thrilled everything arrived quickly and that you’re happy with your order.
Kind regards,
London Luggage Team
Svar fra London Luggage
Hi Sukhbinder,
Thank you so much for your kind words! We’re thrilled you’re happy with our products, prices, and service.
Kind regards,
London Luggage Team
Svar fra London Luggage
Hi Barbara,
Thank you for your kind words! We’re so glad you found our service efficient and that you’re happy with your suitcase.
Kind regards,
London Luggage Team
Outstanding team and service - thank you
Outstanding team and service. Purchased a high end Tumi bag online but had some delivery issues. Team very helpful and went well beyond to get the bag to me on time. Really impressed.
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra London Luggage
Hi Alistair,
Thank you for your kind words! We’re delighted we could help get your Tumi bag to you on time and make the process smooth. Your feedback means a lot, and we’re thrilled you’re impressed with our team.
Kind regards,
London Luggage Team
Great service
8. februar 2026
Svar fra London Luggage
Hi Paul,
Thank you for your kind words! We’re thrilled you’re happy with our service.
Kind regards,
London Luggage Team
Excellent customer service and speedy…
Excellent customer service and speedy delivery.
5. februar 2026
Svar fra London Luggage
Hi,
Thank you for your kind words! We’re delighted you’re happy with our customer service and speedy delivery.
Kind regards,
London Luggage Team
Badly Advertised
We purchased this luggage item as it was described as Easy Jet friendly, on reaching the gate we were charged £48 as it was deemed too large. We have complained with Easy Jet too but feel this is mis-advertised on your site.
5. februar 2026
Item as described and dispatched very…
Item as described and dispatched very promptly. Thankyou for excellent service.
5. februar 2026
The item ordered arrived on time and it…
The item ordered arrived on time and it was excatly as it appered on the website.
27. desember 2025
Delivery was quick.
Order was delivered to Portsmouth freight handler for shipment to Guernsey.
We recieved goods within 2 working days.
This enabled us to purchase from a company that does not ship dirrct to Guernsey.
22. januar 2026
Excellent service when there was a problem with delivery.
I ordered two Samsonite cases and they were exactly as described with a welcome discount.
Only one case was delivered on the expected date not the two I expected.
I emailed London Luggage who responded to me quickly, traced the missing case and had it delivered. Excellent service.
20. januar 2026
Super super quick delivery
Super super quick delivery.
If you got your old suitcase out and thought oh dear that’s not good, I really need a new one.
London Luggage are your best friend ever.
Next day delivery 5 Stars
Pp
19. januar 2026
A great choice of luggage to start with…
A great choice of luggage to start with and quick delivery to my home address. I’m pleased with the quality of my hold-all and its very much what I expected.
26. januar 2026
Excellent service
Excellent service, very quick delivery with for a great product, at a good price.
23. januar 2026
Full range of the product I was looking for. Competitive Price
They had the case I was after in the size and colourway I wanted. Price was competitive and sweetened by some promotional goodies. All good thank you.
9. januar 2026
Recommended
Good price, and quick delivery. I've purchased from them twice now and they are excellent...
20. januar 2026
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