Thank you Chris and your team for your outstanding service Very happy with price and delivery of my Epiphone Les Paul Modern The true indication of trust in any business is in my opinion i... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dante was amazing at helping pick what I needed. I am a beginner so I don’t have much piano knowledge so he was great at navigating that
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Dante was an incredibly friendly, attentive, and helpful salesperson. I was looking for a specific electric guitar as a gift for my husband, and since I don’t know much about guitars, he guided me thr... Vis mer
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I liked that I was able to source the sheet music through Logan’s online shop and have it delivered. What I disliked was the lack of communication regarding the process of the order. Having paid exped... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Kontaktopplysninger
Burwood Road 250, 2134, Burwood, Australia
- (02) 9744 2400
- enquiries@loganspianos.com.au
- www.loganspianos.com.au
4,7
Enestående
65 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Helped Fix a Problem I accidentally Created!
I purchased a guitar, the second from them, and due to reasons beyond my control and completely of no fault of Logans, I had to cancel the order, get it redirected back to them, and seek a refund. Clover was really helpful, didn't make me feel bad for messing them around and they were very reasonable with the shipping charges which I was completely fine with them charging as they were messed around for no sale at all. A really unfortunate experience for both of us but they helped make it not so bad and for that they should be applauded. Was refunded within hours of the guitar being returned to them. Can't complain considering it was not their fault. Will look to repay the favour some time and still love the Les Paul Standard I purchased from them a few years back.
25. august 2025
Anmeldelse skrevet uten oppfordring
Svar fra Logans Pianos
Thanks so much Adam. Always happy to help
Disappointed
Purchase started well.
Good communication, matched competitive prices and also included a hard case.
I asked for setup before shipping.
When guitar arrived it was not setup and in terrible shape and no hard case.
Bridge pickup was faulty.
Shop refused to fix pickup or refund due to saying since I did a setup it avoids the warranty. All I did was tune guitar, cleaned the fret board and tighten nuts and bolts as they were all loose,l.
There page says a refund within 30 days if not satisfied though,
Then hung up on me after this.
I had to contact the manufacturer directly to fix problem and they have been fantastic and are fixing it plus a service and re string at no charge.
Learning curve is do your research before purchasing from a retailer.
4. oktober 2024
Anmeldelse skrevet uten oppfordring
Svar fra Logans Pianos
HI Adam, We are sorry to hear that you had issues with your guitar. We are always here to help the best we can.
No after sales service
No after sales service, business wants to sell the product but in my instance failed to help me at all when a parcel was delayed by their delivery contractor TNT and I contacted Logan's twice for assistance and received none. Business does not end at the point of sale !
2. mars 2022
Anmeldelse skrevet uten oppfordring
Svar fra Logans Pianos
Hi Paul, Sorry to hear there was a delay in your delivery. We will take your feedback onboard. I hope you are enjoying the Bass guitar
Excellent customer service
Excellent customer service, many a deal to be had here, personally extremely happy with the price I paid for my new guitar & they really looked after me... :-)
7. september 2021
Anmeldelse skrevet uten oppfordring
Svar fra Logans Pianos
Thanks So much Andrew. We appreciate your review
Fantastic music store
Great music store with a range of pianos, guitars and strings. The staff are very helpful and friendly.
8. august 2021
Anmeldelse skrevet uten oppfordring
Svar fra Logans Pianos
Thanks Melissa.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.