Locksmith Service Anmeldelser 2 121

TrustScore 4 av 5

4,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

If I can leave a negative stars I would leave a negative 10 stars I was told three different prices for a lockout first price I was told was $150, then when he got here I was told 500 and few minutes... Vis mer

Vurdert til 5 av 5 stjerner

Ian the Locksmith arrived ahead of the time I was given. He was very polite, professional, friendly and jovial. He replaced our window handle and its lock very fast and he tested it to our satis... Vis mer

Vurdert til 5 av 5 stjerner

A very prompt response to a first time user of this service. I had a constructive discussion with Dean as to the problem with a door lock and he came up with a positive recommendation which actually s... Vis mer

Vurdert til 5 av 5 stjerner

Less than an hour between phone call and the locksmith arriving to change two door locks and a garage door lock too. Very pleasant and friendly and better still, quick. He even had to engineer a new... Vis mer

Informasjon om virksomheten

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Skrevet av virksomheten

Locksmith Services provides emergency locksmith and related services in virtually every village, town and suburb of the United Kingdom. screen4tv.com Experience Live TV and Limitless Streaming Delights Access global channels, major networks from various regions. Enjoy 4K VOD and MOD library. Latest movies, series, recorded PPV, daily catch-up updates.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, within an hour the job was completed, fully informed about the new lock used. Very friendly and efficient. I was amazed by the quick response, within an hour despite not being an urgent job, but it was needed. Well done and congratulations

9. mai 2023
Vurdert til 5 av 5 stjerner

Arrived within the hour, brilliant job

Less than an hour between phone call and the locksmith arriving to change two door locks and a garage door lock too. Very pleasant and friendly and better still, quick. He even had to engineer a new lock for the garage as it was an odd one. Really pleased with the result. Definitely professional wouldn’t hesitate to recommend.

7. mai 2023
Vurdert til 5 av 5 stjerner

Great service

Great service. I called at 11.30pm desperate as my front door lock would not open and a locksmith (Manuel) turned up as agreed at 8.30am this morning and a new lock was fixed in half an hour! Great relief. Thank you for being so prompt and professional.

5. mai 2023
Vurdert til 5 av 5 stjerner

I locked myself out on bank holiday…

I locked myself out on bank holiday Sunday evening and was grateful to be saved within 40 mins. I knew it was going to cost me to get some one to come out at that time scale but obviously it was worth it. Lesson learned thank you.

3. mai 2023
Vurdert til 1 av 5 stjerner

NOT 24/7 emergency locksmiths

Work done to fix front door lock at lunchtime. By 9:30pm lock stopped working and door couldn't be unlocked from inside or outside.
We were now locked in the house as our front door the only means of getting out. Rang GLSS to explain but they weren't able/willing to send anyone out until the morning despite claiming to be 24/7 emergency locksmiths. Even when I explained it was a safety concern should there be a fire or we needed to get out for any other reason etc., they weren't interested and my children and I are left with no alternative but to remain trapped inside and wait until tomorrow for them to (hopefully) fix the problem they had caused by the work they had done only hours before!

Edit (following reply from GLSS on here - 21/6/23):
MORE LIES!! Only ONCE did GLSS make contact with me since this fiasco in April (definitely NOT 'several times'). This was to ask me to retract my honest review telling me 'we only want positive reviews' and was then offered a £30 refund to do so (job cost me over £200). Hardly a 'generous partial refund'.
After my refusal to accept the refund, I was told by the lady on the telephone that she would speak to her manager and get back to me. SHE NEVER DID!
I was also given 2 separate excuses why they couldn't send anyone out to fix the issue until the next day. Customer service said they only had 1 locksmith available and his car broke down but when this locksmith turned up the next day he apologised that he couldn't come the previous evening as he was at a friend's party!!
Awful customer service; making up a totally false narrative to cover up the truth. Disgusting and insulting to the customer.

29. april 2023
Logoen til Locksmith Service

Svar fra Locksmith Service

Hello,

Thank you for your honest review. I would like to apologise that you were not satisfied with our service and as you may remember tried to contact you to come to a solution and find out what had happened. Unfortunately I was not able to get through to you by phone over several attempts after we spoke the first time. We were ready to offer you a generous partial refund amount for the inconvenience caused here, even though the situation was unfortunately out of our hands. Rest assured we will do everything to improve our service, so thank you for being honest as that is what helps us become better.
If you would still like to discuss this further, please let us know via email at contact@24locksmith.co.uk. Thank you!

Kind regards,
Lisa

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