Logoen til Little Crafts London
Besøk nettstedet

Little Crafts London Anmeldelser 

295
•
TrustScore 4.5 av 5

4,4

Benkeplateforhandler
Skriv en anmeldelseBesøk nettstedet
Skriv en anmeldelse

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Poor Customer Service. Their website made an error which resulted in the labels for my bottles not being ordered or dispatched. Instead of just sending these out to me they insisted it... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The kitchen soap/detergent/antibac set looks great and is good quality. have seen others where the brass tops are light and flimsy but these are robust. I initially gave 4 stars believing there was... Vis mer

Vurdert til 5 av 5 stjerner

High-quality storage at great price! Having researched so many different options from the high street, I stumbled upon Little Crafts London. I was initially worried the quality wouldn't be great becau... Vis mer

Vurdert til 5 av 5 stjerner

Wonderful service! The frosted amber glass soap dispensers with black marble stand are beautiful. They arrived promptly and were well packaged so as to prevent any potential damage in transit. I would... Vis mer

Informasjon om virksomheten

  1. Benkeplateforhandler
  2. Møbelbutikk
  3. Glasstøybutikk
  4. Husholdningsbutikk

Skrevet av virksomheten

Little Crafts London is an independent online homeware brand proudly based by the Kentish seaside. We specialise in eco-friendly home and kitchen essentials that blend sustainability with timeless style. Discover our thoughtfully curated collection of refillable amber glass bottles, eco-conscious kitchen storage, and modern home organisation accessories. All our amber bottles are crafted from recycled glass and finished with our signature minimalist vinyl labels, designed in-house to elevate any space. Whether you're looking to reduce plastic, organise your pantry, or create a more considered home Little Crafts London makes it easy to live beautifully and sustainably.

Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

295 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 80 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(295)

11 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Excellent service

Had an issue with my first item, which the company was excellent with dealing with. Communicated promptly and sent replacement immediately, which arrived in perfect condition. There's lots of nice things on the website and because of the excellent service I will definitely purchase from this company again.

30. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

The company sent out some jars with…

The company sent out some jars with mould marks and smell. Then sent e-mail saying that the replacement will be sent. This was never done.
Money not refunded and my messages being ignored.

18. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Little Crafts London

Svar fra Little Crafts London

Hi Jovile,

I just wanted to follow up in case you may have missed our recent communications, as it’s starting to feel like your emails may be intended more for public complaint than resolution—so let’s break things down for full clarity:

1. The issue you reported regarding the jars was thoroughly reviewed. The marks present were not mould but residue from the washing process during manufacturing.

2. Despite this, we understood you were unhappy with our explanation and, as a goodwill gesture, we issued a replacement order.

3. This replacement was dispatched on 18th March 2025 at 9:51 AM, and tracking details were sent to your @yahoo.co.uk email address.

4. The parcel unfortunately appears to have been lost in transit, as the tracking failed to update—something you brought to our attention today.

5. Following your update, we immediately took further action. At 12:58 PM today, we sent you an email confirming that we have issued a refund and kindly asked that if the jars eventually arrive, you return them at your convenience.

6. The refund was processed via PayPal at 12:59:17 PM (Transaction ID: 8LS407673E054470R) for the amount of £14.40 GBP, and the transaction has been marked as completed.

We hope this clears everything up. If the replacement jars do turn up, we’d still appreciate it if you could return them as mentioned.

Kind regards,
Megan

Vurdert til 5 av 5 stjerner

Fabulous gifts

I bought a beautiful set of wooden salt and pepper grinders set on a wooden base for my friend's housewarming present. They were absolutely lovely and she is thrilled with them.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great products and excellent customer…

Great products and excellent customer service. I ordered a lot of bottles and jars from Little Crafts London and in all the time I've been buying only one jar arrived damaged. The team had it sorted in no time. Definitely gives your home that elevated feel. Love them.

21. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great non-plastic products

Great non-plastic products

I purchased a couple of brown glass bottles for washing up liquid and soap for the kitchen. They look great and they are pretty customisable. Very happy with the purchase and it came quickly, and would recommend to others.

12. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my oil dispensers

I am in love with my oil dispensers! They are so beautiful and the labels too and they were packaged well and the lovely little note that came with them was such a nice touch. I can’t wait to order more products from Little Crafts London

7. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Poor communucations

Poor communucations, slow to respond, no telephone support and no willingness to communicate verbally.

3. mars 2025
Anmeldelse skrevet uten oppfordring
Logoen til Little Crafts London

Svar fra Little Crafts London

Hi Firas Bilbeisi,

We’re sorry to hear that you were unhappy with our communication. While we do strive to respond as quickly as possible, we understand that delays can sometimes be frustrating.

In this instance, we responded the same day to your most recent enquiry and even upgraded your shipping to next-day delivery at no extra cost to ensure you received your order as quickly as possible.

We appreciate all feedback, but as clearly stated in our policies, our customer support is provided via email only. This allows us to efficiently track and manage all customer enquiries while ensuring accurate and thorough responses.

Thank you,
LCL Team

Vurdert til 5 av 5 stjerner

Beautiful strorage jars from Little…

Beautiful strorage jars from Little Crafts! I bought my third set of acacia pantry jars and they're perfect, just beuatifully made. The ordering process is easy, good notification on the delivery and packaged well. I'll definitely be buying more!

5. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, the pump arrived very fast, excellent quality to replace a cheap plastic pump, highly recommend this store.

27. februar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

To start all was not well

To start all was not well! The item I ordered was fulfilled with a wrong item.😡
The problem was acknowledged and checked with speed and communication at all stages. The wrong item is being collected at no charge from my home and the correct item is due today! 🤗
Congratulations for owning and sorting a problem quickly and efficiently. And the products bought are incredible quality and beautiful 😍
👍 well done 😇

21. februar 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv