Lighting Legends Anmeldelser 

Bought two sets of Lighting Legends outdoor lights in May 2024. They looked great and just what we wanted. However, convieniantly for Lighting Legends, I started to notice water leaking into the bulbs just after the 12 month warrenty had expired. I contacted them but their "award winning" customer service were less than helpful, blaming me for not checking the bulbs were tight periodically. It does not tell you to do this in their instructions. I rteplaced the faulty bulbs but after around a week they blew the MCB on that circuit. Close inspection revealled that the seal had failed on one of the connectors. The lights have been reduced to unuseable in 13 months through poor design. Utter waste of money. On their website they get shinning reviews. This is because customers place these reviews after recieving their order and before such problems reveal themselves. You are then unable to change your review.

I have bought a few items over the years and always been really pleased. In a recent purchase I ordered the wrong size. I contacted the team and what a great Service. Adam was on the case and ensured I got the correct items. The correct goods sent immediately an I received them within 24 hours! plus a free return for my incorrect items. The quality of the Products are always top notch and I will be recommending them to family and friends without doubt. Thanks!

I searched for some fairy lights and wanted some quality because used solar lights before and they don’t last. Found lighting legends, website looked great, lights looked great so ordered 6 sets as wanted 60m length and they were connectable. Lights arrived quickly and quality excellent. Ordered an extension lead too. I also ordered a dimmer unit which is amazing. I mention this because the dimmer unit worked when I first tested it but then the functionality apart from off/on didn’t work when connected outside. I emailed lighting legends and the support was amazing. They asked me to try different resets and advised of solutions which nothing worked. They didn’t hesitate to send out a new dimmer unit that they had tested first so knew it worked. I received this the next day and all is working perfectly and lights are brilliant. Ciera at lighting legends helped me and was incredible, the support has been the best I have ever experienced, friendly, timely and resolved. Well done this company you have got it spot on for quality goods and excellent support. I will be using you again

I had an issue with a product and the information supplied to me. I wrote a one star review and it was deleted, seems they only allow 4 and 5 star reviews so don’t trust this company.

Yodel lost my garden lights. I got in touch with lighting legends who were extremely helpful and kept me updated whilst they got in touch with yodel. Who had infact lost my lights. They resent my lights out to me and they look great in my garden. I would definitely recommend them to friends and family.

I bought some lights through B&Q but was sent a similar but slightly different product. Dealing directly with Lighting Legends to get this rectified was easy. Their customer service was excellent and far superior to what we're used to these days! The correct product quickly arrived and it's just what we wanted. Great quality. I will definitely shop with them again but directly next time.

The customer service I have received from Lighting Legends is first class. They take feedback on their products, (positive and negative), very seriously and look to continually improve on the quality of products supplied. I have recently received some of their improved quality flame torch lights, which are stunning and light up night after night even after a cloudy day. I cannot recommend Lighting Legends highly enough.

Clearly you have an issue here with your production - specifically the bulb units, which allow ingress of water. Sold as being year-round waterproof IP65 rated. They are not. Returned to Amazon for a refund. Luckily they failed in only 6 months. Will avoid in future.

Great customer service. Ive had the Outdoor Elite Festoon Waterproof Heavy Duty lights for almost 3 years now and not a single one has ever gone. Great quality lights. My son has just smashed two with his football so ive just been back on site to buy a set of replacement bulbs. So easy to change. Quick delivery, would highly recommend.

Fantastic set of lights , large bulbs with a lovely glow ,easy to attach to garden fence , quick delivery . Customer services contact due to sizing and query of extra set and they were fantastic, quick responses with all the information I needed , would highly recommend this company and the product

I had an outstanding experience with Ciera from the customer service team. From start to finish, she was professional, courteous, and incredibly helpful. She went above and beyond to locate my missing parcel, I felt completely supported throughout the process. It’s rare to come across such genuine dedication and efficiency. Truly a 5-star experience — thank you for setting the gold standard in customer service!

Purchased 2 sets of outdoor lights ... the quality is fantastic, and so much better than the previous sets I've bought of Amazon. The products are also backed up by a great customer service team ... the service I received from Ciera was first rate.

Great quality product.

Easy to use website for initial purchase, which also suggests relevant accessories and allows you to easily update your order (even once the initial payment has been processed).

Items were dispatched within an hour or so and delivered the following day.

So swift was the service, that I actually thought that they’d forgotten the accessories I’d added on - so I emailed customer service. Within 20minutes of receiving my query, I received a very personable and helpful response. It turns out that they are so organised that they’d packed ALL of the items into a single box, for easier delivery.

Excellent product, delivery and customer service.

Highly recommend.

Well look.

I have messed around with other companies and ordered lighting strings which looked good on the advert.. but were actually awful.. along with the aftermarket bulb replacements which were all half dead when they arrived..
The whole rig eventually failed, and we were about done with garden lights..

Until I can across this company and their lights.

Totally amazing.. lit up the garden instantly.. really high quality and made so well.

From purchase to delivery to setting up.. faultless.. there is a good reason they have amazing reviews!!!

Fantastic all the way ❤️💯

Having used Lighting Legends products over the last few years whilst upgrading my garden set up I recently had a fault with one of their festoon light products,
Despite being out of the guarantee period Ciera was extremely helpful and offered detailed advice and discount off replacement products.

Great people to work with. And also to buy off next day delivery

Exceptional customer service and communication. Thank you for being easy to deal with.

Great experience with Lighting Legends! Fast delivery, top-quality lights and great customer support. Will definitely buy again!

I rate this company most highly. I have bought festoon lighting from them on several occasions since 2020, different lengths of cable with extension leads as well as both warm white & multi coloured bulbs. Not only is the product excellent, it is truly waterproof, easy to install, delivery is fast & prices are competitive! What more can one ask?! Customer service? .... second to none! Their response to enquiries is prompt and very helpful.

Fantastic quality lighting and excellent customer service! The products are durable, easy to install, and make a huge difference. Highly recommend!