LepetexpressAnmeldelser 

332
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy online booking with quick response. Service is well organised and clear instruction provided for access. You will also recieve a reminder email to ensure things you need to prepare before boardin... Vis mer

Vurdert til 5 av 5 stjerner

Our crossing with Lepetexpress was great. The whole proccess, from the booking to the actual journey, was very smooth and conducted in a efficient manner. Also,there was their punctual and kind suppo... Vis mer

Vurdert til 1 av 5 stjerner

IF YOU CARE ABOUT YOUR PET AND THERE WELLBEING DO NOT USE. They refused to turn on Air Conditioning during a heat warning/advisory because it costs too much money and uses too many bars of fu... Vis mer

Vurdert til 5 av 5 stjerner

Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Vis mer

Informasjon om virksomheten

  1. Maxi-taxi

Skrevet av virksomheten

Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

332 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 28 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(332)

33 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Our driver Sean was amazing

Our driver Sean was amazing! Very friendly and approachable explaining all the process so we knew what was going to happen next. Our trip went smoothly and we passed all controls quickly. The trip is quite quick. Thanks Sean!

15. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A gamble if you are arriving at CDG

The staff were very nice helping me ensure I had the right documents. The issue is that I found out the hard way that the service is not reliable for those arriving at CGD. I was aware I could miss the shuttle if not there by 4pm and not get refunded. What I was not expecting is that they were fully booked for the next 8 days, so I was left to my own luck to cross the channel. It felt pretty terrible to be left behind like that. Luckly I was able to hire the Folkstone Taxi Co. for the next day, so I made it safely to the UK with my pet. 1 star because the fact that you are left behind like this is quite awful when you're out in the world with a living animal. In the end, hiring the service was a real gamble.

26. april 2024
Vurdert til 5 av 5 stjerner

MOST AMAZING PET TRAVEL COMPANY

MOST AMAZING PET TRAVEL COMPANY! Brenda and James are rockstars! The entire process was smoothly as possible and they were always there to answer any last minute questions and checked paperwork im advance to ensure you and your little one are okay! 1000%%% recommend to anyone that is struggling brining their pets to the UK like me. Thank you!!!

6. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

This is simply the most efficient…

This is simply the most efficient service to get you and your pet through the channel.
Brenda and her team are professional, empathetic and really dedicated to provide the best care and service.
I couldn’t recommend it more!

3. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Brenda totally saved me🐶

Brenda totally saved me - I was stranded in Paris with my dog after being refused on to my booked flight to London. She took the time to chat with me on the phone, send me lists of everything I needed, which vets to go to and where to book my train tickets. Will 100% be using LePetExpress again and I recommend everyone else do the same because you cannot beat the pricing or knowledge Brenda has!!!

29. mars 2024
Vurdert til 5 av 5 stjerner

Made our trip so smooth

We purchased the Pet Documentation Service to bring our cats from Morocco to the UK via France. It was a really stressful trip, but Brenda's advice enabled us to cross through the Eurotunnel with ease. We would surely have gotten something wrong without her help. Thank you Brenda!

22. april 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

amazing service

amazing service! made the whole experience very stress free and was a super friendly environment! Will definitely be using pet express again in the future

4. april 2024
Vurdert til 5 av 5 stjerner

Professional, Efficient, and Kind

Brenda was very helpful and gave us the appropriate information for our specific situation.

James, our transportation guide on our travel date, explained every step of the process at the appropriate time so we never felt overwhelmed.

The transportation setup is well designed. We were able to sit next to our cat’s cage so she could see us the entire time, which we believe helped her.

Note to potential customers: Make sure you have a copy of your onward/return ticket out of the UK alongside your other documents for easy access. Border control agents will want to see proof.

18. april 2024
Vurdert til 5 av 5 stjerner

At this point…

At this point, I can only comment on the process since I booked ahead and am yet to travel with my dog. But based on the ease of booking, information and communication so far, I’m very confident that all will go well! See you in September! —JohnW

2. april 2024

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