Leisure Lakes Bikes Anmeldelser 

8 504
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’m really not the kind of person who leaves reviews but I just visited Northampton leisure lakes in go outdoors and had Alex who was a star , very very helpful and sorted what I needed and even fitte... Vis mer

Vurdert til 5 av 5 stjerner

We ordered a dirt jump bike from leisure Lake bikes and received really great service. We are informed of every process of our order and the staff were very helpful on the phone. Our bike arrived on t... Vis mer

Vurdert til 5 av 5 stjerner

Having never heard of this store I am very impressed. I purchased some new Endura cycle shorts as my (14yr old!!) current pairs are getting a bit tatty. Swiftly delivered and exactly what I want... Vis mer

Vurdert til 5 av 5 stjerner

Great service from Leisure Lakes Bikes. Ordered a replacement bell for my wife’s bike and it was delivered to Scotland two days later. I had never used this company before but would not hesitate to us... Vis mer

Informasjon om virksomheten

  1. Sykkelbutikk
  2. Sykkelreparatør
  3. Rekreasjonssenter

Skrevet av virksomheten

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Skrevet av virksomheten

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Kontaktopplysninger


4,7

Enestående

TrustScore 4.5 av 5

9k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 79 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(8 504)

1 265 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

UPDATE Review

UPDATE. 18 months ago I wrote a glowing review for The Edge Cycleworks in Lancaster.
I bought a Trek Pro Caliber 6.
It is excellent tough fast reliable no problems whatsoever and it looks great in it's red with black components.
It's easy to give a good service to a customer and be nice to them when they are potentially going to make a purchase. Want to say that over the last year and a half the staff have continued in the same spirit providing myself my daughter and several friends a top quality service always doing there very best to accommodate me often with very short notice re fixing pictures ect. The staff are friendly and knowledgeable professionals with many years of experience of both riding and bike mechanics. A real pleasure to deal with, highly recommend ed. Paul F. Lancaster

4. juli 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Do not rely on your product being at the branch if you decide to collect

I drove from London to collect my helmet from the Leyland branch, only to be told 5 minutes before arrival that it was at the Wolverhampton branch. Quite a wet and nonchalant apology. Went to Wolverhampton and once again, very little in the way of concern for what happened. I'll avoid buying anything from them again. Mistakes can be made, but not caring at two branches sums up their business's interest in customer service.

Update: so that’s total rubbish, your website gave that store as the pick location for next day, not that I would be able to get it from there 2 weeks later. You messed up, it is what is. Your staff admitted there was also a mistake made. Don’t put you mess up on me or insinuate I couldn’t understand your website and think I was buying something for next day collection for two weeks later.

11. juni 2026
Logoen til Leisure Lakes Bikes

Svar fra Leisure Lakes Bikes

Dear Phil,

Thank you for taking the time to provide us with your feedback.

Regarding your recent order for the Troy Lee Designs A3 MIPS MTB Helmet, I see that you placed the order on the evening of the 11th for click-and-collect at our Leyland store. Because the item was not in stock at that specific location, the website estimated the order would be ready for collection by the 26th.

Our Leyland store contacted you on the morning of the 12th to inform you that we were requesting the helmet from our Wolverhampton store, as that was the only location with available stock. Following that, it appears the order was transferred to the Wolverhampton store shortly thereafter.

I am sorry to hear that this experience has fallen short of your expectations.

Best regards,

Leisure Lakes Bikes

Vurdert til 4 av 5 stjerner

Very friendly and knowledgeable staff

Very friendly and knowledgeable staff. Allowed me to look at alternative bikes when my 1st choice was unavailable, which enabled me to purchase the bike I have and giving me the choice of a free bike service within 3 months of purchase. Would certainly recommend them!

25. april 2026
Vurdert til 1 av 5 stjerner

Avoid! 6 weeks, no communication, and the original fault still isn't fixed

I've used this store before and had no complaints, which is why this experience is so disappointing and, in my opinion, unacceptable.
I booked my e-bike in for a service with an agreed turnaround of 5-6 hours. I was told after drop off that a recall part was needed. Fair enough, but what followed was six weeks of terrible communication and worse service.
The part arrived after 3 weeks. It then sat untouched for a further 3 weeks because the workshop was "too busy." Nobody called to tell me any of this. I only found out when I chased them at the 6 week mark. If a job goes from a 6 hour promise to a 6 week wait, the least I'd expect is a courtesy call. I got none.
Worst of all... when I finally collected the bike, the original motor issue, the actual reason I booked it in, HADN'T EVEN BEEN FIXED!
This is my daily commuter bike. Six weeks without it meant walking long distances or paying for taxis, at real cost to me, because of a delay that was largely down to their own workshop scheduling, not the part itself.
Good service on a sale means little if it disappears the moment something needs fixing. I'd think carefully before trusting this store with a repair.

21. juni 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Payed for faster shipping yet came a…

Payed for faster shipping yet came a week and a half later but all staff were helpful

17. juni 2026
Logoen til Leisure Lakes Bikes

Svar fra Leisure Lakes Bikes

Hi Arlo, thank you for sharing your feedback.

We are incredibly sorry for the delay in your shipment, especially since you paid for expedited delivery. That is certainly not the experience we want for you.

However, we are glad to hear that our staff was helpful in assisting you. As an extra token of our apology, I have refunded your postage costs back to you.

Thanks
LLB

Vurdert til 5 av 5 stjerner

Within an hour after ordering I…

Within an hour after ordering I received a text giving me an update on the order and what stage it was at. I had constant updates on delivery and when to expect delivery etc. fantastic communication and personal touch. Really pleased I ordered from here and would certainly recommend.

16. juni 2026

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