Laundry Republic Anmeldelser 

1 282
•
TrustScore 5 av 5

4,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’ve been using Laundry Republic for the past eight years, and I’ve always been very impressed with their service. Their cleaning is consistently excellent, and they are always punctual and reli... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

It's an easy and efficient service that provides clean laundered or dry-cleaned clothes and bedding returned in an impeccable condition. Laundry Republic provide their own bags with your own cu... Vis mer

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Vurdert til 5 av 5 stjerner

I continue to use Laundry Republic after 7 years. That tells you! I would struggle to trust another company with my valuable clothing items that I paid a fortune for. It seems ridiculous to me to spe... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wow. These guys. Super quick, super convenient and incredible value. Just had my first experience with 2 suits and 5 shirts done in half the time and half the price of my local dry cleaners. They coll... Vis mer

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Informasjon om virksomheten

  1. Renseri
  2. også i
  3. Vaskeri
  4. Vaskeritjeneste

Skrevet av virksomheten

London's best dry cleaning and laundry service, serving apartment buildings, offices and gyms. We're an award-winning, high quality and sustainable garment care provider, offering unbeatable convenience. Giving Londoners their free time back since 2009!


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

1k anmeldelser

5 stjerner
4 stjerner
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2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,8

Alle anmeldelser

(1 282)

115 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Quick and Hassle-Free

Quick efficient service. Highly recommend for hassle-free laundry!

11. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Laundry Republic

Thank you so much for leaving this review, if you ever need help, please contact me directly.
Best, Dan (07789 760 760)

Vurdert til 5 av 5 stjerner

nice service

They work hard and do a great job. I appreciate it.

10. februar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Laundry Republic

Thank you so much Gustavo, we do always try our best and appreciate your feedback.
Best, Dan

Vurdert til 5 av 5 stjerner

Never let me down

Never let me down. Great turn around and perfectly collected and dropped off to original location.

6. februar 2025
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Svar fra Laundry Republic

Thank you so much, Chris, for your feedback and loyal custom. Have a good evening.
Best, Dan

Vurdert til 1 av 5 stjerner

They lost my fine Italian suit trousers

LaundryRepublic lost my fine Italian suit trousers after cleaning them, and instead returned seven white shirts belonging to someone else! They did collect those shirts eventually, but I’m now left with an incomplete suit I can’t wear.

Despite being a regular customer since 2022, LaundryRepublic only offered a paltry £50 in credit—far less than the cost of replacing the entire suit and paying for new tailoring. Instead of resolving the problem reasonably, they’ve forced me to pursue a Section 75 claim and serve a Notice Before Action. Next stop: Small Claims Court to recover the cost of a new suit.

If they had any business sense, they would have replaced my trousers (or covered the suit) and kept a loyal customer. Instead, they’ve demonstrated a complete lack of customer care and basic responsibility.

Buyer beware: if they lose your clothes, you’re probably stuck with a token credit that won’t come close to covering your losses.

16. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Never again will trust them with my garment

Ruined a £300 Givenchy shirt which clearly said on the label "Iron inside out". Took the shirt for a week with the promise of repairing it. Then, offered a £50 credit as compensation. If they think I will trust them ever again, they are most mistaken.

Update: They offered me £282 in store credit with the condition that I would remove my reviews.

10. desember 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Laundry Republic

Hi Mohammad,

Once again, I'm very sorry about this. We're reviewing the shirt with our Dry Cleaning Manager and MD; I will revert soonest with an update.

In the meantime, feel free to contact me directly on 07789 760 760 or 0207 193 3130.

Thank you.
Dan
CSM

Vurdert til 5 av 5 stjerner

Good reliable service dey.

Good reliable service dey.
Thank you

5. desember 2024
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Svar fra Laundry Republic

Thanks for taking the time to leave a review, it's great to hear that you're happy with the service!
Best, Jake

Vurdert til 5 av 5 stjerner

⭐️⭐️⭐️⭐️🌟

Good service and always taking the extra time to make sure your laundry is top notch. Thank you 🙏🏻

29. november 2024
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Svar fra Laundry Republic

Hi Magda, thanks so much for your great review - we're always happy to go the extra mile!
Best, Jake

Vurdert til 5 av 5 stjerner

I had a great experience

I had a great experience! I appreciated the call to check in after I'd placed the order to make sure I was aware of the process. Very happy!

22. august 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Laundry Republic

We're delighted you were pleased with our welcome call, and thank you for your review. Welcome to LaundryRepublic!!
Best, Dan

Vurdert til 5 av 5 stjerner

Great Cleaning

Excellent service very convenient

31. oktober 2024
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Svar fra Laundry Republic

Thank you for the positive review, Stewart, massively appreciated.
Best, Dan

Vurdert til 5 av 5 stjerner

Very organized

Very organized

2. november 2024
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Svar fra Laundry Republic

Good Morning Hissa, thank you so much for taking the time to leave this review.
Best, Dan

Vurdert til 5 av 5 stjerner

Frustrating communication

Edit: LaundryRepublic handled this very well, owning up to the mistake on their end and taking steps so that it doesn’t happen to others. As mistakes can always occur, I think this is the best possible way forward and as a result I’m happy to keep using them

I made an order for dry cleaning and a shoe repair. The dry cleaning was returned as expected and I was happy with the service. However, the shoe repair was more frustrating. While the website does state "shoe repairs [..] may take a few extra days", the email I received after the order was picked up (Oct 2nd) stated my order would be returned to my building the next day (Oct 3rd). On Oct 3rd I received a partial delivery without the shoes and the update stated "We will deliver the remaining items as soon as possible". A week later (Oct 10th) I had no updates so I phoned up and the agent could only confirm there was no chance I would receive the shoes before I was due to leave on holiday the next day. Unfortunately this meant I had to make alternative arrangements for shoes.
This could all have been avoided with clearer upfront communication. The original timelines were vague at best, the first email was wrong, the next had no extra clarity and the website at this point was wrongly stating the order had been completed.

11. oktober 2024
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Svar fra Laundry Republic

Hi Thomas,

I am very sorry to hear this. I will speak to the Dry Cleaning Manager on Monday and revert.

In the meantime, if you need to contact me, please do so on 07789 760 760.

Thank you

Dan Gosling
CSM

Vurdert til 5 av 5 stjerner

Efficient

Simple, efficient and quick

11. oktober 2024
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Svar fra Laundry Republic

Thank you so much for reviewing our service!
Best, Jake

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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