On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
To be honest it would have been a 5 star but for the courier who delivered the mattress. My mum is 82 and I did mention this in the notes when I placed the order but because she didn’t answer the seco... Vis mer
Selskapet har svart
A relaxed environment for choosing a new bed. The staff were helpful, available when we needed questions answering but also happy to let us browse and try out beds without them hovering over us. We ne... Vis mer
Selskapet har svart
I was amazed by their level of customer service. I put pressure on them to supply multiple items from different locations to coincide with a specific date. Their calmness and help with dedicated la... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Land of Beds
Skrevet av virksomheten
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Kontaktopplysninger
98 Chester Road, WA6 0DW, Helsby, Storbritannia
- 01928 242829
- www.landofbeds.co.uk
4,7
Enestående
10k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My second purchase from LoB and once…
My second purchase from LoB and once again great service from Charley. Hypnos beds are truly top of the class, beautifully made, extremely comfortable and sustainable.
2. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for leaving a review and for choosing us again. Charley will be over the moon to hear your feedback. We're so pleased you're enjoying your new Hypnos bed, and we really appreciate your continued support.
Still not recieved my pillow after…
Still not recieved my pillow after paying £10 for express delivery on Thursday 30th of July. Very disappointing for the first time using this company and purchasing a very expensive pillow!!!! The delivery company is at fault as they recieved my item at 05:23am on Friday 31st of July and it has still not been delivered.
UPDATE 03/08/26
Pillow has now been delivered on Sunday 2nd of August by Parcelforce. Not the fault of Land of Beds who have refunded my p&p costs hence my change of review. Great customer service from land of beds not so much from Parcelforce.
30. juli 2026
Svar fra Land of Beds
Dear Amanda,
I am sorry to read your review.
I will look into this immediately and get in touch.
Thank you.
Great service really helpful explained…
Great service really helpful explained everything clearly. I would recommend them good prices too.
1. august 2026
Svar fra Land of Beds
Thanks for leaving a review and for choosing Land of Beds. We're really pleased the service was clear and helpful, and that you found good value too. It means a lot that you'd recommend us. Thanks again for taking the time to leave your feedback!
Good showroom, knowledgeable staff and lots of beds to try.
Nice showroom with loads of beds. The staff are friendly and knowledgeable but not at all pushy. We were encouraged to try any beds we wanted and then left alone to do so. Any questions were dealt with quickly and straightforwardly. We felt no pressure to buy but decided to leave and come back the next day. In the meantime Charlotte who looked after us sent us various prices for items we were interested in. Good, smart service. We went back the next day and made a purchase after trying various beds for a second time.
31. juli 2026
Svar fra Land of Beds
Thanks for taking the time to share your experience. We're delighted to hear that you enjoyed your visit to our showroom and that Charlotte was able to help you find the right bed without any pressure. Creating a relaxed and helpful experience is exactly what we aim for, so it's lovely to know we got it right. We'll be sure to pass your kind words on to Charlotte, and we look forward to welcoming you again in the future.
Spoke to a very helpful member of staff…
Spoke to a very helpful member of staff Loiuse who directed me to the specific pillow I was looking for it arrived to day absolutely thrilled with my purchase thanks again.
29. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for choosing Land of Beds and for leaving a review. We're delighted to hear that Louise was able to help you find exactly the right pillow and that you're so pleased with your purchase. We'll be sure to pass your kind words on to her.
Selling items that are out of stock
Selling items that are out of stock. What's the point? Leaving messages to call them back, but not leaving a message to say the ordered item was out of stock... that was helpful... not. Calling them back and getting delivery information for the bed I ordered.. and then asking why I was called by them... and then being told that that item was out of stock!
27. juli 2026
Svar fra Land of Beds
We're very sorry for the frustration and disappointment caused, Adrian. Unfortunately, we were informed by our supplier that the item was out of stock, and we appreciate how frustrating that must have been. Your refund has now been processed, and we apologise again for the inconvenience.
Good quality mattress which arrived…
Good quality mattress which arrived sooner than expected
27. juli 2026
Svar fra Land of Beds
Thanks, Mark, for sharing your experience and for choosing Land of Beds.. We're delighted to hear that you're pleased with the quality of your mattress and that it arrived sooner than expected.
Many thanks to the SalesTeam
Spoke to two ladies with queries about the bed we were considering and eventually placed an order. Their friendliness and efficiency made for a very enjoyable experience.
30. juli 2026
Svar fra Land of Beds
Thanks for taking the time to leave us a review, Alan. We're delighted to hear that our team was able to answer your questions and make the process an enjoyable one. We'll be sure to pass on your kind comments.
Great Service and Support - As it Should be
Made a search for a specific bed base I wanted. Found it on website, but did not make the order. I was emailed by Louise to see if needed any help.
Long story short, Louise was great: Helped my chose the colour for the bed base and made me an offer I could not refuse on a new mattress too.
This is customer service as it should be. Can't fault it. Thank you Louise, thank you Land of Beds.
30. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for taking the time to leave a review, Stephen: We're delighted to hear that Louise was able to help you find the right bed base and mattress, and that her customer service made such a positive impression. We'll be sure to pass your kind words on to her.
Great Delivery Team
Our beds were delivered by Mike And Tony
from Land of Beds. They were very professional, fast and diligent as well as very pleasant people to deal with. Highly recommend their services.
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for leaving a review. We're delighted to hear that Mike and Tony provided such a professional and efficient service and made the delivery experience such a positive one. We'll be sure to pass your kind words on to them. Thank you for choosing Land of Beds.
Previously bought a Hypnos mattress…
Previously bought a Hypnos mattress from Land of Beds and found there knowledge and customer service fantastic.
So today saw Julie and having spent 3 hours disscussing different option and her excerising her expertise knowledge I purchased a Hypnos King size mattress along with a Divan ,Headboard, pillows !
28. juli 2026
Svar fra Land of Beds
Thanks for your continued support, Simon! We're delighted to hear you had another great experience with us. Julie will be thrilled to know her knowledge and expertise helped you find the perfect setup.
Svar fra Land of Beds
Thanks for choosing Land of Beds, Pauline, and for taking the time to share your experience. Lucy will be delighted to read your kind words.
Wonderful service ordering from Lucy S
Wonderful service ordering from Lucy S. Great customer service
28. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for taking the time to share your experience, Pauline. We’ll make sure Lucy sees your kind words.
Customer Service Excellent
Cath was very knowledgeable about beds/mattresses. Helpful, friendly and welcoming. Customer service was excellent. Not pushy, explained and answered our questions.
27. juli 2026
Svar fra Land of Beds
Thanks for sharing your experience! We’re delighted to hear that Cath was so knowledgeable, helpful and welcoming, and that she took the time to answer all your questions without any pressure. We’ll be sure to pass your lovely feedback on to her!
Spoke to the live chat with a few…
Spoke to the live chat with a few questions on my purchase and they were brilliant!!Ordered online and now awaiting delivery!!Will leave another score when I have received my mattress!!
25. juli 2026
Svar fra Land of Beds
Thank you, Hazel, for your review! We’re delighted to hear our live chat team was able to help with your questions and that you found the service brilliant. We look forward to hearing your thoughts once your new mattress arrives.
Quick honest service and advice
Quick honest service and advice. been away and delivery quicker than expected but fine
23. juli 2026
Svar fra Land of Beds
Thanks, Martin, for leaving a review! We’re delighted to hear you found our service and advice quick and honest. Building trust with our customers is incredibly important to us, so your feedback means a lot.
A fine experience
The lady that I spoke to was brilliant, helped, polite and absolutely professional she couldn't have been better, a credit to your company thank you 👍
27. juli 2026
Svar fra Land of Beds
Thank you again for choosing Land of Beds and for taking the time to share your feedback! We’re delighted to hear that you had such a positive experience - that’s exactly what we strive for. We look forward to welcoming you again in the future.
brilliant service
27. juli 2026
Svar fra Land of Beds
Thank you so much for choosing Land of Beds and for taking the time to share your thoughts with us. We truly appreciate your feedback and are so grateful for your support.
Exceptional Advice/Service
Julie made the process of ordering my new bed and mattress so easy and exceptional. Her help and advice helped me so much in making my choice. The time she spent answering my questions and advising me on my mattress choice was excellent, at no point did I feel rushed or pressured.
26. juli 2026
Svar fra Land of Beds
Thanks for sharing your experience. We're delighted to hear Julie made the process so easy and that her advice helped you find the right bed and mattress. We'll be sure to pass on your kind words to her. Thank you for choosing Land of Beds, and we look forward to serving you again in the future.
Land of Beds
Purchased a mattress from here, (Wigan branch). Can only say how satisfied I was with the whole process, from the sales lady (Irene) thru to the purchasing dept. - would highly recommend to anyone looking for bedding / mattresses
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for leaving a review, Ian. We're delighted to hear you were so pleased with your experience, from Irene through to our purchasing team. Thank you for choosing Land of Beds, and we really appreciate your recommendation.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.