KINTO Mobility U.K.  Anmeldelser 92

TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Based on my experience so far, I've found Kinto to be very good. In particular, Kerina has been an absolute credit to the company. She has been genuinely supportive, capable and professional in solvin... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Beth was so helpful in what was a stressful situation for me. 90 miles away from home with a puncture and Kwik Fit saying they couldn't do anything until the following day. Beth checked other fitter... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Spoke to Beth today.. She was extremely helpful and polite and took ownership of the concern and took every step to resolve.. It was such a pleasant experience to actually speak to an agent who cared... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I recently received support from Siobhan F at Kinto and the service was outstanding. She was friendly, efficient, and genuinely proactive throughout the whole process. What stood out most was her abi... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leasing
  2. Billåntjenester
  3. Bilutleiefirma

Skrevet av virksomheten

We give everyone the freedom to move. From quick trips across the city, to fleets up and down the country, we’ve got you covered. Priding ourselves on a flexible and personal service, KINTO keeps lives and businesses moving, helping you focus on what’s really important. KINTO, your trusted mobility partner.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

92 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great customer service

Based on my experience so far, I've found Kinto to be very good. In particular, Kerina has been an absolute credit to the company. She has been genuinely supportive, capable and professional in solving an unexpected problem. Thank you Kerina.

15. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINTO Mobility U.K.

Hi Liz, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received excellent customer service during your experience with us, especially from Kerina. Your feedback is incredibly valuable and plays a crucial role in our commitment to continuously improving our services. We truly appreciate your support and encouragement. Once again, thank you for sharing your experience with us.

Vurdert til 5 av 5 stjerner

Very helpful on the phone

Very helpful on the phone, gave me all answers I needed and put me through to the correct company I needed. Was all in all a very smooth experience.

14. april 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINTO Mobility U.K.

Hi Ian, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. The car is great and delivered in great condition on time.

14. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Steven, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.

Thank you once again for sharing your experience.

Vurdert til 4 av 5 stjerner

Customer care

chasing up on queries, extremely polite, can do attitude

9. april 2026
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Svar fra KINTO Mobility U.K.

Hi Colin, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received excellent customer service during your experience with us. Your feedback is incredibly valuable and plays a crucial role in our commitment to continuously improving our services. We truly appreciate your support and encouragement. Once again, thank you for sharing your experience with us.

Vurdert til 5 av 5 stjerner

Heather Reeves was fantastic to deal…

Heather Reeves was fantastic to deal with

7. april 2026
Anmeldelse skrevet uten oppfordring
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Hi Ralph, thank you so much for your valuable review! We are so happy to read that you specifically loved Heather. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Customer service was very helpful

Service was great. Staff was helpful and followed up consistently to make sure my issue was resolved. Heather who took on my case was very supportive and got it resolved.

26. mars 2026
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Svar fra KINTO Mobility U.K.

Hi David, thank you so much for your valuable review! We are so happy to read that you specifically loved Heather. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Excellent service from Siobhan Forshaw

Excellent service from Siobhan Forshaw. She was very patient with me and stayed on the call while guiding me through the website and how to choose various options.
Thanks Siobhan.

27. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Shaun, thank you so much for your valuable review! We are so happy to read that you specifically loved Siobhan. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

I had fantastic customer service from…

I had fantastic customer service from Kerina Patel of Kinto One today. She was patient, knowledgeable and sorted things out for me so quickly and efficiently. Thank you so much!

26. mars 2026
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Hi Denise, thank you so much for your valuable review! We are so happy to read that you specifically loved Kerina. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Spoke to Beth today.

Spoke to Beth today.. She was extremely helpful and polite and took ownership of the concern and took every step to resolve.. It was such a pleasant experience to actually speak to an agent who cared about customer's concern and took time to find the answer to the query. Bravo to Beth and the team.

24. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINTO Mobility U.K.

Hi Anupam, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Great customer support

I recently received support from Heather R in relation to an end of contract charge which she was able to sort out for me - very helpful, efficient and professional.

19. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Andrea, thank you so much for your valuable review! We are so happy to read that you specifically loved Heather. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 1 av 5 stjerner

Beware, this company has hidden charges

I have leased a Toyota RAV4 for over 20 years. When it changed to Kinto, initially it was fine with good, friendly and efficient service, but in the last few years, the service has become less friendly and efficient. But the final straw came when they sent a large bill for a few scratches at the end of contract - this car was in a much better condition than the last leased vehicle that I returned and I got a zero bill for that one. Sneakily, they waited until I had filled out the feedback form ( a better review than this one) before sending the bill. Beware, this company is not what it was. My new lease car is not a Toyota.

24. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Graham, we are very sorry to hear you’ve had a negative experience. Your satisfaction is important to us, and we are committed to resolving your concerns as quickly as possible. If you require urgent support or would like to escalate your concern, please get in touch with our Customer Experience team at customer.experience@kinto-uk.com so that we can investigate and resolve your issue.

Vurdert til 5 av 5 stjerner

Happy & friendly staff

Had a great experience with the staff at Kinto. Happy, friendly and very helpful.

The cars are always clean and tidy.

23. mars 2026
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Hi Diane, thank you so much for taking the time to leave us such a positive review. We are thrilled to hear that you received excellent customer service during your experience with us. Your feedback is incredibly valuable and plays a crucial role in our commitment to continuously improving our services. We truly appreciate your support and encouragement. Once again, thank you for sharing your experience with us.

Vurdert til 1 av 5 stjerner

From now on wheel spins ain't a problem 👌

Bussiness lease you would think having the maintenance plan in place covers you from all little general road mishaps! Not with kinto! Basically had a puncture took it straight to the garage after an hour waiting to get there decision/authorization to be told they only cover wear and tear.

I should of read the small print of the agreement!

Just be careful taking the maintenance plan with these, small company mentality and there is well more established companies out there where you will not have this problem.

20. mars 2026
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Svar fra KINTO Mobility U.K.

Hi James, we are very sorry to hear you’ve had a negative experience. Your satisfaction is important to us, and we are committed to resolving your concerns as quickly as possible. If you require urgent support or would like to escalate your concern, please get in touch with our Customer Experience team at customer.experience@kinto-uk.com so that we can investigate and resolve your issue.

Vurdert til 5 av 5 stjerner

Shevonne was lovely and really helpful…

Shevonne was lovely and really helpful in answering my questions. I don't usually gve reviews but wanted to make sure you got recognised for the feedback. Thank you!

19. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINTO Mobility U.K.

Hi James, thank you so much for your valuable review! We are so happy to read that you specifically loved Siobhan. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

I have phoned Kinto a few times about…

I have phoned Kinto a few times about my current lease. On every occassion that I have spoken with a member of the team they have been very friendly, informative and more than helpful. I would have no hesitation in recommending them to anyone who needs to lease a vehicle with them.

17. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra KINTO Mobility U.K.

Hi John, thank you for taking the time to leave us a positive review. We are pleased to hear you received excellent customer service. We are committed to providing excellent customer service at every touch point, and your feedback is invaluable in guiding our continuous improvement efforts. Your support is greatly appreciated.
Thank you once again for sharing your experience.

Vurdert til 5 av 5 stjerner

Superb service

We've been leasing a car and the financial bit was done by Kinto. They're really efficient. Everything went like clockwork. If I had to mention someone, that would be Heather. She helped with the handover when the lease came to an end. She was amazing. Thank you!

18. mars 2026
Anmeldelse skrevet uten oppfordring
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Hi B77, thank you so much for your valuable review! We are so happy to read that you specifically loved Heather. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Truly a first class service

What an absolute pleasure my experience with the Kinto customer service representative proved to be. Beth was so, so helpful, friendly, knowledgeable whilst being professional and very understanding of my query and requests. I rang a number of times and on each occasion Beth made me feel a valued customer it was a delight to receive such a quality service Congratulations to Kinto and your wonderful staff for such an excellent service.

18. mars 2026
Anmeldelse skrevet uten oppfordring
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Hi Yvonne, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Thank You Beth

Beth was so helpful in what was a stressful situation for me. 90 miles away from home with a puncture and Kwik Fit saying they couldn't do anything until the following day. Beth checked other fitters in the area and booked me in 2 miles away. Couldn't have asked for a friendlier, more efficient service. Many thanks Beth

18. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Jo, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

This is a personal review for Kerina…

This is a personal review for Kerina Patel at Kinto. She went above and beyond when I was in the process of ending my lease and ensured everything went smoothly, sending the correct information ensuring she rang me when she said she would and making sure I was clear on the process.
She ensured I had a good experience which is what good customer service is all about.

6. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Tania, thank you so much for your valuable review! We are so happy to read that you specifically loved Kerina. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Vurdert til 5 av 5 stjerner

Great customer service

I have to say that Beth at Kinto has been a pleasure to work with. She has been incredibly helpful, friendly and has always deal with my (numerous) queries. I couldn't be happier with the customer service and I am absolutely delighted with my new car. I can't recommend Kinto and indeed Beth highly enough.

9. mars 2026
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Svar fra KINTO Mobility U.K.

Hi Anne, thank you so much for your valuable review! We are so happy to read that you specifically loved Beth. We have shared your kind words with them directly. We truly appreciate your support and encouragement.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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