Kings Hill Jewellery Anmeldelser 

52
•
TrustScore 4 av 5

3,8

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I recently purchased a pair of Cartier earrings Julius was extremely helpful during the purchase, and Sofia followed through afterwards. Both were attentive, professional and made the process smooth.... Vis mer

Vurdert til 1 av 5 stjerner

Really unhelpful staff. Information given prior to my visit wasn’t correct so I ended up travelling a distance for nothing. There was no attempt to offer a solution. Very disappointing and I woul... Vis mer

Vurdert til 5 av 5 stjerner

I purchased a pre loved Cartie LOVE necklace with diamonds in 18k gold from KINGS Hill jewellers, i first found them through searching for this product online and they came up as having one. I called... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I initially contacted the company via email and Max very promptly sent me additional pictures and video of the watch in question. When I followed up in a telephone call Max was out of the offic... Vis mer

Informasjon om virksomheten

  1. Smykkeforretning
  2. også i
  3. Klokkebutikk

Skrevet av virksomheten

Antique & Vintage Jewellery in St Albans. Bespoke Jewellery with in house workshop and jewellery designer.


Kontaktopplysninger

3,8

Bra

TrustScore 4 av 5

52 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én måned

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,8

Alle anmeldelser

(52)

5 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Would give 6 stars, if I could!

I first chatted with KHJ on WhatsApp after finding what I was looking for at ~22h. Patrick was responsive immediately, and answered all of my questions. I then had the confidence to place the order using Apple Pay on my phone, which is remarkable! I would definitely use KHJ again. 10/10.

15. oktober 2022
Vurdert til 5 av 5 stjerner

Highly Recommended

Found a watch online and arranged to collect and pay for it a couple of days later. Met up with Patrick who was extremely helpful, knowledgeable and who put my wife and I completely at ease. The watch was perfect and I would have no hesitation in recommending this shop, and Patrick in particular, to anyone in the market for a pre owned Rolex watch.

8. februar 2022
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Excellent service I have been looking for a Ladies Rolex for a few months for my wife’s birthday and spotted this one excellent price like brand new and even came gift wrapped I would definitely recommend this jewellers.

22. oktober 2021
Vurdert til 5 av 5 stjerner

Highly recommended & V professional.

Found Kingshill watches on Imagram, found a watch that I was Interested In buying and messaged the company, the next day after seeing the good reviews I decided to go ahead and purchase, couldn't be happier, exactly as described and with me the following day.

18. august 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Pre-owned AP purchase.

I initially contacted the company via email and Max very promptly sent me additional pictures and video of the watch in question.

When I followed up in a telephone call Max was out of the office and Sam very efficiently took over. I made payment via bank transfer and Sam confirmed receipt of this into their account a short time later.

As was discussed, prepurchase, the watch was posted out the following day to ensure I’d be home to collect it. When it did arrive it was very well packed and lived up to expectations.

I’d have no hesitation in buying from them again.

23. juni 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Purchased Unworn Tudor Black Bay 58 Blue

I purchased an unworn Tudor Black Bay 58 Blue from Kings Hill Jewellery in late April 2021. When I received the watch it was exactly as advertised so I am very pleased with the purchase. I also appreciated the confirmation email from sales associate Max ensuring I was aware of the potential duties I would have to pay to ship to Canada. I was but I appreciated the follow up in advance of fully processing the online purchase.

Normally I would rate Kings Hill 5 stars if it weren't for the fact that my watch took approximately one month to be delivered. I have purchased watches from the UK before (to ship to Canada) and they have only taken a matter of days to arrive, even post Brexit changeover in 2021. However in this case because Kings Hill used UPS as their shipper the delivery took 29 days, 25 of which my watch sat in processing facilities in the UK. Taking an entire month to ship is not what I would consider expedited delivery as UPS states nor is it worth the cost when alternatives such as DHL and Fedex are able to deliver much much faster for a small amount more. (I later found out DHL & Fedex don't rely on the Royal Mail service to process customs clearances but rather have their own staff and facility for that which is why they're able deliver so much faster).

With that said I wouldn't hesitate to purchase another previously owned watch from Kings Hill in the future, I would just request they use a different shipper for my delivery next time.

27. mai 2021
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Svar fra Kings Hill Jewellery

Hi James,

Thank you for taking the time to leave your review. I'm really glad to hear you're happy with the watch and I do apologise for the time it took UPS to get the watch to you. We will definitely be looking into alternative shipping methods to help streamline our experience for international customers.

Thank you again and enjoy the Tudor!

Max

Vurdert til 5 av 5 stjerner

Max was a great help

Max was a great help, he explained the condition of the watch which was a Rolex GMT
II Root Beer. I paid over retail but a fair price to have this beautiful watch in my collection.
Very happy to own this Rolex GMT Root Beer.

6. april 2021
Vurdert til 1 av 5 stjerner

Took the payment then cancelled it…

Took the payment then cancelled it after 2 days of holding my money... wouldn’t shop here again.

Had to wait another 3-5 days for money to come back

31. mars 2021
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Svar fra Kings Hill Jewellery

Hi Aisha,

I'm very sorry you weren't happy with out service.

I have looked into your order and we never received your money or held on to it. The payment was held by the payment processor and then declined for not passing their fraud screening.

I'm very sorry for the delay in receiving the funds back but we have no control over the speed of which the payment provider returns.

If there is anything else I can help with please don't hesitate to get in touch directly.

Vurdert til 5 av 5 stjerner

Retail therapy at it's best!

Having found myself outside their covid enforced closed shop browsing the windows I was captivated by an item of jewellery. On returning home I checked their website and found it available to buy online. Having placed and paid for my order I was delighted to receive it in plain packaging by post 2 days later. My purchase it is everything I had hoped it would be. Payment was quick and simple. I would not hesitate to recommend this shop and their brilliant service.

26. mars 2021
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Svar fra Kings Hill Jewellery

Hi Cheryl,

Thank you for your lovely review! It really means the world to us to hear such great feedback from our customers.

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service. I bought a watch online and they were very helpful. It was even delivered on a day that suited me best.

3. mars 2021
Vurdert til 5 av 5 stjerner

Ordered a watch

Ordered a watch. Great service, quick delivery and good price. Unfortunately it wasn’t my style and decided to return but they were so helpful and accommodating processing the refund.
Thanks to Max.

29. januar 2021
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Svar fra Kings Hill Jewellery

Hi Michael,

Thank you for your kind review.

Kind regards,
Max

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