Funds Withheld and No Communication
I signed up for the Kentucky Lottery’s deposit match promotion and followed all stated requirements, including completing the full playthrough. After finishing, I requested a withdrawal on my remaining balance.
My withdrawal was suddenly canceled, and I was told there was a Terms of Service issue with no meaningful explanation. At the same time, my account was suspended, so I can no longer log in to view my balance or transaction history.
It has now been over a month, and I’ve received no real updates despite multiple follow-ups asking for a timeline or status. My funds are still being held, and there has been no resolution or communication.
This experience has been extremely frustrating. If there is an issue, it should be addressed promptly and transparently. Instead, I’ve been left in limbo with no access to my account and no progress toward getting my money back.
I would strongly caution others before using this platform based on my experience.








