Kdjinspired Anmeldelser 

Bought purfume on the 13th June, still waiting for my order it’s now 23rd June, I’ve sent multiple emails with no response, please do not order from this company it’s a scam, trust me.

I've ordered from this company before without any issue but my latest order has had the same issue as many others have stated. Not arrived. Link to customer service number doesn't work. Disappointed.

Edited on 19 July 2022
The parcel never arrived and we have been in contact. You have issued a refund but this was several weeks after you claimed to have sent the parcel. I am aware of what a “working day” is thank you, this is why I referenced how many “working” days it had been since my order in my original review. Clearly you have no idea what is going on and your admin needs to improve massively. You delete Facebook comments on your page, you do not reply to emails for several days, you can’t track parcels and your communication style is appalling. The fact that it’s taken you a month to reply to this review says it all

It is now 9 working days since I placed my order. Had no confirmation emails from them, website states “packing 3-6 working days”
Emailed them twice had one response which was completely unhelpful and stated that orders were taking 3-6 working days! I responded to their email straightaway and….radio silence!
They have amended my order today and issued a partial refund for one product but they still have over £110 of my money. At this point I don’t even want the perfumes….I just want my money back and I will order from Perfume Parlour as their customer service is impeccable.
Do better KDJ your reviews are terrible!

I have not received my order like many others on here. I am from the UK and it has been a full 6 days witch is the time frame they give you as delivery this company clearly don't care about there customers no matter what they tell you they only care about the money I have purchased from many companies from the UK from clothes, shoes and perfume and have never had this happen to me before so I am a person that everyone reading this can trust when I tell you KEEP AWAY FROM KDJ! they are a scam from what I tell fro. My experience.

Similar to a lot of the reviews I received an email stated that my order has been packaged and I would receive it in 3-6 business days. I'm yet to receive an email with a tracking number.

I emailed the company and asked for a refund. They responded that there were some delays with payments. I've still not received any update on my packages.

I've sent another email asking for refund because I do not want anything from this company. This entire experience has been terrible and I'd rather have my money back. They've yet to issue me a refund. I wouldn't recommend this site to anyone

Bisher immer zügige und fehlerfreie Lieferung. Die Düfte sind sehr nah am Original und halten wirklich lang.

Last resort as getting no response.

Placed order on 25th May, still yet to receive and have had no correspondence despite multiple emails and messages.

Appreciate everyone is busy, have never had an issue in the past. However we are now on the 12th working day and still no delivery.

An update would be greatly appreciated - Order No. 55881

Purchased over £140 with them since 12.May and as at today 7.June I have not yet received my Order.
And when you contact them, they never revert back.
One of the Worst in the Market.

"If you give reviews give honest one’s looking at the pros and cons. Staff at Kdj work really hard with limited resources and a lot of orders are made to order hence time restraints. If we could get a massive warehouse with everything made and stocked we would but just not possible 😞 hence why you don’t get your 24 hour delivery" - KDJ

Perhaps you should UP your game and BE BETTER! Poor customer service is POOR CUSTOMER SERVICE. It is that simple! Sending wrong items, significant delayed dispatch time, which takes WEEKS, not answering queries via email on a CONSTANT BASIS with similar experiences from other customers SOUND LIKE NO ONE'S TAKING ACCOUNTABILITY from your company. What part of it DIDN'T YOU UNDERSTAND?

Yes, your employees (or the lack thereof) are human beings, but don't you think you need to TAKE RESPONSIBILITY as well as a company?
You. Are. In. The. BUSINESS.... you OWN a business! Take RESPONSIBILITY and ACCOUNTABILITY!!!

Tons of evidences from your customers through their reviews say that your company NEEDS to IMPROVE and people have TESTIFIED with the same complaints over and over again - POOR SERVICE!

We don't appreciate you blaming your customers if we follow you up on your mistakes over and over again! THAT'S NOT OUR JOB! Your job is to make all the transactions as smooth as possible, take responsibility and accountability if something goes wrong, but you don't blame your customers for your SCREW UPS! What kind of mentality is that????

"Just the odd few entitled ones who are super rude and most likely quiet and nice in real life " - KDJ

- Demanding for good service in the first place now means your customers feel entitled now? That's A NICE THING TO SAY to your customers! WOW! We don't feel entitled, but customers have the right to receive good service! Plain and simple!

Let me tell you what having a sense of entitlement means: A business owner expecting good reviews for something they do not give in the first place. End of.

We pay for goods with our HARD-EARNED money, expecting for at least a good customer service, and we receive wrong items and takes a week or two to get them delivered. Not even an update, and customers have to drag their feet down to at least get an update. But NO, you feel that as a business owner, you have the right to keep your customers out of the loop, and customers have no right to ask what's going on with the payment we made. What kind of thinking is that??????

What substance are you ON? Seriously?!

A real shame...
Not original aftershave, late delivery, 3ml samples get 10 sprays. Total scam if im being honest, I would never recommend or buy anything from here again. I feel robbed amd cheated. So lucky I only purchased a small number of samples...

Order placed 12-05-2022.
Email received your order is packed via Royal Mail 1st class. 13-05-2022.
No order was received on 16 -5-2022 and sent an email asking for delivery but no response.
Filled the form on the web on 18-05-2022 but again, silence...
It's 20-05-2022 still waiting for my order
Order number 55224
Updated after kdj reply ---- you said investigation started with Royal mail.I don't know how long will it take.
I am going abroad very soon so need the perfumes ASAP.
You can send me the same order again or refund me. I can't wait anymore
It was one of the awful experience.

Update: 19/05/22

Regarding reaction KJD. Now 3 stars.

4/5/22: placed an order
5/5/22: received an e-mail: your order is being packed

Silence.........

6 working days later: Send an e-mail: status?

Silence.....

Again 2 days later: filled in a form on the site: status?

19/5/2022: Silence.......

Order #54859

Waiting for 10 working days now....and no replies on e-mails

Be careful buying from this company, I think they are taking orders but not sending them and not responding to phone calls or emails or direct messages. My order processed in April but has not been sent by May 5th and there is nobody responding at all.
They used to be good but I think they might have quietly gone bust. Either that or they have the world's worst customer service.

I ordered six perfumes worth £175 from this website. My order has not come in yet (order date 29/04/2022). I have emailed them numerous amount of times and still no reply
My order number is [Order #54608].

I’ll start this off by saying that i’ve shopped around a lot of dupes house; The Essence Vault, Arabian Perfume Oils, Perfume Parlour, Alexandria. Name them and i’ve likely purchased from them.

KDJ are hands down the best i’ve had the pleasure of smelling. My order was in 2 parts consisting of Elysium, Hacivat and Afternoon Swim extracts and they have no disappointed; and have clearly got Perfume Parlour beaten by a country mile in terms of longevity and scent closeness. This is even when comparing with the extracts from perfume parlour.

Now. The caveat. Whilst KDJ fragrances are the best in the business and the customer service I received once I managed to get hold of them was second to none. I had to do a lot of chasing until I eventually got in contact over facebook. We had a lovely conversion and I found the reason behind the delays.

I definitely think this is still an area that needs improvement however. I believe customers would feel more at ease when provided with tracking numbers; which in turn would decrease email traffic. I’m hoping this will be addressed as I really believe these guys are the epitome of dupe fragrances; and are very customer centred when you get through to them

Superb. Tried 3 Creed inspired fragrances. They were all so close to the originals that I’d have to say you simply couldnt tell them apart from the real deal. Last the same or longer. The only thing that puts me off is whether or not they are safe natural oils. Delivery was 7 working days. That needs addressing along with more info on safety etc.

The first time i placed an order it came quick ... I am having trouble getting in touch with a customer service agent and finding out where is my pastle?? A week later all it says is completed.

Such a shame this company insists on letting its self down. The fragrances I’ve tried have been great, best copies I’ve encountered. However, the delivery gets worse every time I order. As does the customer service. I made an order on 30/3 and still haven’t received my order, even though I got a dispatch email 3/4. They don’t supply you with tracking either so no idea where it is. Emailed twice with no response and messaged WhatsApp where they replied they couldn’t/wouldn’t help. If I finally receive my order it’ll be the last I make sadly.

Edit- Now two weeks since I placed order and no delivery. Only on chasing my order did I get an email stating that one of the items hasn’t actually been sent even though I have a dispatch note saying it has. If I wasn’t trying to get an update on delivery I wouldn’t know this was an issue until I finally received the order and it wasn’t there.

The room diffuser is great and really smells lovely in the downstairs toilet, but the car smellies are really disappointing, they do not smell at all and are completely useless, do not buy one of these, they are not cheap and do not work

Bought 3 extrait perfumes, La nuit de lhomme, reflection man and layton.

instead of la nuit they send me l'homme,
after 1 email, they admit it was a error form their side and that they would send the right perfume without returning incorrect one. in 10 working days I recieved la nuit today.

great service, thank you KDJ