Spotted some unique trainers on Kate's Skates Amazon store. They didn't offer expedited delivery through Amazon so I ordered through their website instead. Arrived on time and they are a great pair of... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Delivered within 24 hours even though I asked for 3-5 days of delivery. Shockingly good service. There can be no better experience with an online store than that, especially aware from amazon.
Bought a pair of Osiris d3's over a 1er, falling apart within days, real sad :-( on closer inspection looks like they've been glued prior to my purchase. Complained to 'Kate' no response just ignor... Vis mer
I was looking for a certain product unavailable anywhere else, but they had it in stock 2 to be exact. Ordered it right away and they had great communication of delivery. It took a little while to ge... Vis mer
Informasjon om virksomheten
Om Kates Skates
Skrevet av virksomheten
Kontaktopplysninger
12-22 Dalkeith Street, LA14 1SP, Barrow in Furness, Storbritannia
- support@kateskates.co.uk
- www.kateskates.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
5 ⭐️ review
Excellent service.
Excellent quality skates.
One very happy daughter.
Would highly recommend.
Really pleased
I'm a returning customer and Kates Skates are my go to for shoes. Good selection, decent price and quick delivery by a quality courier.
Fast delivery just disappointed at the…
Fast delivery just disappointed at the poor condition of both the box the skates arrived in really worn damaged and dusty and also the stitching had come away on parts on the inside of the skates themselves. These were bought as gift for my daughters birthday she thought I had bought them second hand due to their condition!
Super fast delivery
Super fast delivery. Great choice of product. Got an Arbor Oso, bushings and wheels. Great prices. Will be using again! ☺️
terrible company and terrible customer service…they ignore your emails
i would give zero stars if i could! terrible customer service my daughter wore her new ice skates twice and they fell to pieces it’s a good job she didn’t have an injury on the ice, screws had fallen out digging into her feet and the whole bottom of the skate came off and i have sent several emails with pictures and not even had a reply!!!! i want a refund!!! the worst customer service i’ve ever known!!
Great items
Great items! A lot of nostalgic pieces. The order arrived quickly and items as expected. No issues.
Lack of returns instructions on seller sites. Poor after sales service.
Poor customer service.
Ordered two knee pad sizes via Decathlon website. Tried to return one back to store to be told it had to be completed online, and returned by post.
I tried to locate and follow the returns link but this proved challenging, as it was information only, and no option or instructions on how to generate a returns label. After several attempts on different occasions and found an email address; by the time I found this (after visiting store and redirected to website) apparently I’d gone over the 30 days. Confusing as Decathalon has a 365 day return policy so I was not panicking thinking there was time to find the return link.
Poor descriptions on website, or no information; I guess the company do this so that they receive less returns!
Clothes arrived with damp rot.
Delivery was great and product was just…
Delivery was great and product was just what we ordered
Tape not very good quality as doesnt…
Tape not very good quality as doesnt stick, fast delivery and cheap- but that's probably why, sorry 😐
Fast shipping over seas
Fast shipping! came within a week after being ordered in the US and in great quality!
Comfy skates, great delivery.
My son loves the skates, they’re really comfy.
Kept me updated on delivery and were delivered before estimated date.
Will purchase from here again.
They will Steal your Money & Not…
They will Steal your Money & Not Response To You… I NEVER RECEIVED MY PACKAGE/ITEMS!!!! It’s Been 6 Weeks & Nothing. They blame customs yet, the carrier they use HAVE NO RECORDS IF MY PARCEL/Package….
STAY FAR AWAY FROM THIS BUSINESS!
Easy to order and swift delivery
Easy to order and swift delivery, very happy with the quality of the product
Great service
Great service was able to click and collect from the store multi different times and they recognise me every time. I do think the website needs updating to include filter features to help search for items better on the website
Dette er Trustpilot
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