not bad at all got loads of features…
not bad at all got loads of features that can help easy to use
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
not bad at all got loads of features that can help easy to use
I’ve been trying to cancel a subscription. I can’t email them because of technical issues. I can’t contact customer service, because the chat link provided doesn’t work. There is no obvious way to cancel a subscription.
Since I can’t find a way to cancel; I’ve been trying to cancel my subscription (13861310) but I’m unable to find a way to do it. I’ve contacted Kaspersky CS but have had no response. I can’t email them either. Please cancel my subscription.
INCOMPETENT! For just on a month I tried and tried and tried to renew my subscription to Kaspersky Internet Security, and they just wouldn't or couldn't take my money. Starting on 9th Oct. 2020 I first tried to renew. Tried my debit card, tried PayPal: failed and failed. I emailed their agents, digitalriver.com. And that's where it started and never finished. I've got 44 emails archived to prove it. I got advice: go to ... this website and do ... this, so I did, and got nowhere, each time emailing them back to tell them I got nowhere. They sent me back APOLOGIES. Lots of them. I didn't really care about apologies, I wanted resolution. Then they wanted screen dumps of my previous efforts to renew, which, at the time I hadn't thought of taking. Silly me. So after that I sent them screen dumps of every stage of every attempt to renew - all from legitimate Kaspersky website(s) of course! That didn't bring any improvement. Instead they explained, in simple language, how I must use 'the name on my card' when I tried to make payment. Silly me. Then they advised me to use an alternative method (direct debit, PayPal - already told them I had) or try another card (already told them I had). Then I was told to 'communicate' with my bank. Yes, I had; no problem there. By this time I was 'communicating' with digitalriver.com and Kaspersky Lab Technical Assistance, copying every email to each. Then I had this gem: 'This error could be the result of attempting several orders that fail, which would cause our system to detect possible fraudulent credit card use and then place a block against the card.' True, but these wallies had been telling me to keep on trying to pay, and supplying the internet address. After that I was advised to 'please use a different payment method,' again. There's a lot more but I'll stop there. I am baffled that an 'Internet Security' company cannot sort out a failure in their system which will prevent them receiving a renewal payment. That's why I think Kaspersky, or their agent, or whoever are INCOMPETENT, and if they're this incompetent it begs the question of the value of their 'Internet Security.' My subscription expired, of course, and I'm now using Bitdefender, who accepted my money without any bother.

Svar fra The Kaspersky Store
I have no much words to express my joy towards this excellent security. Thanks for everything.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.