Delivery was very slow. Item was badly packaged and damaged. Would not really recommend.
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Re publishing this review as they obviously claimed it was fake and got it removed! Maybe trying to get their stats to remain high. If you are reading this jokers don’t be a joker and take your medi... Vis mer
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I ordered from Jokers Masquerade yesterday and i'm over the moon with both costumes. I ordered the couples scarecrow costumes and they are brilliantly made and comfortable and really do look the part.... Vis mer
Kid's costume cost £40 incl delivery but fell apart irreparably on first usage. When prompted for feedback by their site I left a fairly generous 3* product review saying that the costume desi... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Jokers' Masquerade has the largest online collection of fancy dress costumes and Halloween costumes in the UK today. There are over 15,000 costumes and accessories to choose from for any fancy dress idea or theme, many UK exclusive lines, all in stock from our 40,000sq ft warehouse complex with order and parcel tracking.
Kontaktopplysninger
1 Garrick Road, NW9 6AA, London, Storbritannia
- 014 0354 0137
- trustpilot@joke.co.uk
- www.joke.co.uk
2,2
Under middels
16k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Paid for express delivery didn’t arrive…
Paid for express delivery didn’t arrive until 3 days later and no response after I requested a refund!
28. desember 2020
Svar fra Jokers' Masquerade
Hi
Thank you for your feedback.
We are really sorry to hear that about your experience
We will email you directly
Customer Service
What we got was everything needed to…
What we got was everything needed to put a smile on my son's face on Xmas day.
26. desember 2020
1st rate service
After being disappointed with purchases from other companies I thought it would be the same story. How wrong I was !! Not only was the product exactly what was promised, it arrived earlier than expected and I was kept informed all the way.
Very very impressed.
24. desember 2020
As described with quick delivery 👍
15. desember 2020
Highly recommended
My order arrived very punctually and the products were better that I expected. Great service and good quality. Highly recommended.
14. desember 2020
Bums
Material was the best but thats expected, arrived within a few days which was ideal
13. desember 2020
Ordered my item
Ordered my item, paid for 1-3 day delivery and it’s been nearly 2 weeks and still have not received my parcel. Sent an email and still waiting for a response, tried calling the number available on the website and it says the number is invalid - will never use this site again!!!
11. desember 2020
My order arrived promptly and…
My order arrived promptly and appropriately packaged. It was easy to navigate the website and I can’t think of anything negative to say.
9. desember 2020
Love jokers Masquerade
Love jokers Masquerade, there fancy dress costumes are always very good quality and fitting would highly recommend
9. desember 2020
Always deliver on time and the…
Always deliver on time and the productscare true to image on the website.Have never let me down
8. desember 2020
Great product and quick delivery
8. desember 2020
Absolutely perfect
The hat I ordered for my Christmas tree was perfect. The delivery time was speedy and it was packaged to prevent any damage. It is a lovely item and for the price I paid, fantastic value for money. Would highly recommend,X.
3. desember 2020
Excellent service outfit arrive very…
Excellent service outfit arrive very promptly. not tried on yet but all looks good
3. desember 2020
Just what i needed for my…
Just what i needed for my granddaughters school nativity.
She loved it.
2. desember 2020
Quick,eay service very good quality goods
Easy to order and pay. Quick delivery. Goods are perfect and very good quality.
2. desember 2020
Really good
Really good. Arrived well within the time quoted. Will happily use again.
29. november 2020
Prompt and efficient service.
27. november 2020
The zip bas broken I couldn’t wear the…
The zip bas broken I couldn’t wear the dress
27. november 2020
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