very good customer service but we were charged for half tank of fuel (for a new mini) not seen that before and a service charge which we knew nothing about as it was never mentioned. Thought that was... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I had been looking for a particular car for a couple of months when this one came up. Contacted John Clark via their online chat function and Beth Mitchell emailed early the next morning to offer as... Vis mer
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Fantastic experience at Mini Dundee with Alastair as our host. Originally looking for a used Mini as a 2nd car but settled on a excellent condition BMW 3 series trade in from the sister company. We we... Vis mer
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Sales team are completely customer focused, managing to order exactly what we wanted. Nothing was too much trouble - would recommend to anyone. Ritchie was professional and friendly from start to fin... Vis mer
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Informasjon om virksomheten
- Bilforhandler
- Bilinspeksjonsstasjon
- Bilreparasjon og -vedlikehold
- Biltransportservice
- Motorsykkelforhandler
- Bruktbilforhandler
Skrevet av virksomheten
As an official MINI franchise dealer, John Clark MINI in Tayside, Dundee is the only place to come if you are looking for high-quality cars at affordable prices. Visit our showroom to explore the full new MINI car range and talk to our friendly experienced staff members. They will be able to book a test drive for you and explain our wide selection of finance solutions that make owning a MINI simple and straightforward. We also have a great collection of affordable, Approved Used MINI cars, which can be viewed online or at our Tayside MINI dealership. As well as sales, we have an extensive servicing and parts centre to support you throughout your MINI ownership. Contact John Clark MINI, your local MINI dealership, for more information, or visit us by following the directions to our dealership above. We look forward to welcoming you.
John Clark Motor Group
Skrevet av virksomheten
- Family Owned Business Focused on Excellent Customer Service
- Our customers are very important to us and we have a longstanding commitment to treat all of our customers the way we would like to be treated.Our mission is to deliver an exceptional experience that customers trust and advocate, by working together as a family.
John Clark Approved
All Our Vehicles Are John Clark Approved
All our vehicles are John Clark Approved which includes a thorough inspection, HPI check and service history check before the vehicle goes on sale for utmost peace of mind.
Kontaktopplysninger
Rutherford Road, DD2, Dundee, Dryburgh Industrial Estate, Storbritannia
- 01382 835235
4,5
Enestående
235 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very good website and graphics with…
Very good website and graphics with full technical specs. Sales staff very helpful regarding price structure and delivery terms
2. februar 2025
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service from Brian Beattie in Dundee office. Very helpful and patient kept in touch regularly throughout the sales process.
Great service from Brian Beatyie- helpful
2. februar 2025
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Deborah.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Adil.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service
30. januar 2025
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Greg was outstanding in the run up to…
Greg was outstanding in the run up to and during our handover. He took time to return all our calls and emails swiftly and put our minds at ease every step of the way. He was very flexible when it came to rearranging our handover due to storm Aowyn. Nothing was ever too much trouble. It was very clear from the outset, how passionate he is about selling Minis which is great to see. All the controls and functions of our cars were clearly explained with patience and knowledge. Our children were with us and they were made to feel very welcome, they thoroughly enjoyed the experience, especially the hot chocolate and biscuits! Thanks Greg for making this a truly memorable experience.
25. januar 2025
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the management team at BMW Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
New Used Car - Excellent experience
Just purchased a new used car from JC. The service we received was a friendly, no pressure sale, very informative and they went above and beyond when I asked loads of questions.
19. januar 2025
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Sari.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Charles.
Many thanks for your review and feedback, which I will ensure is passed on to Scott and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Jamie.
Many thanks for your review and feedback, which I will ensure is passed on to Brian and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Christopher.
Many thanks for your review and feedback, which I will ensure is passed on to Greg and the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Brilliant dealership
Brilliant dealership.
The staff are always very helpful and friendly.
I bought my last car there and have recently purchased a new car from them, as the customer service had been so good previously.
Thanks guys and keep up the good work!
26. desember 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Complete Shambles
Purchased a second hand BMW X4 from here and was so badly handled. First I had to wait two weeks for the car to be ready - why advertise a car that isn't available. After waiting the car wasn't ready, prepared or even presented in a manner fit for a £40k car. Stone chips all over the bonnet, which they painted in whilst the car was in the car park ! Disgraceful for such a dealership showing the worst of second hand car sales. Be wary if "distant buying" from them.
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra John Clark Motor Group - John Clark Mini Tayside
Dear Tim C,
Thank you for taking the time to leave us a review. Feedback be it good or bad is important to our business and something we do take onboard. In this circumstance, it is very disappointing to hear that your experience was not more of a positive one - this is not the standard of service we strive to provide and I would like to apologise on behalf of the team.
To this end, I have passed your feedback to our Management Team for review.
Kind regards,
Kate
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Afternoon, Stephen.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
The team at John Clark in Dundee were…
The team at John Clark in Dundee were beyond helpful .
30. november 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Laura.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Great service,very friendly and nothing…
Great service,very friendly and nothing too much bother,kept us up to date with everything
18. november 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Colin.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Beth made the process easy and stress…
Beth made the process easy and stress less, she couldn’t have been more helpful.
23. november 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Amie.
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Poor customer service
Initial contact was good. I asked for a break down of potential finance figures as a start point to see if I was interested enough to pursue the vehicle.
A week and a half later no contact even though I've reached out several times via email. Just cut communication completely.
20. november 2024
Anmeldelse skrevet uten oppfordring
Svar fra John Clark Motor Group - John Clark Mini Tayside
Dear Sir/Madame,
We apologize for the delay in responding to your inquiry and for the inconvenience this may have caused. We understand your frustration with the lack of communication.
We take customer satisfaction seriously and are committed to providing excellent service. We will investigate the issue and take steps to ensure this does not happen again.
Kind regards,
Kate
John Clark Motor Group
Amazing service
Beth was amazing she kept us informed and made sure we remained happy with the situation whilst the car we wanted was on hold
2. november 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning,
Many thanks for your review and feedback, which I will ensure is passed on to Beth and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
I found John Clark team very helpful
I found John Clark team very helpful , I had a special car in mind and they did their best to please ! Special shout out to Scott & David who made it happen , can honestly say I’m chuffed to bits with it x thanks guys
6. november 2024
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Pamela.
Many thanks for your review and feedback, which I will ensure is passed on to Scott, David, and the management team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
Svar fra John Clark Motor Group - John Clark Mini Tayside
Good Morning, Lisa.
Many thanks for your review and feedback, which I will ensure is passed on to the team at MINI Tayside.
We are delighted that your experience has been a positive one.
Best Regards,
Erin
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