PROBABLY THE WORST CUSTOMER SERVICE, as they have ignored my request to replace a damaged dining table chair(part of an expensive dining table suite). I received the delivery about 11 weeks ago and... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I received my dining table and chairs the lads was so professional with assembling everything and so quick. Very friendly lads From ordering to delivering there service was spot on kept in touch an... Vis mer
Cannot fault this company! Great communication throughout, my table and chairs are stunning! Great quality and certainly the cheapest around. Yes the delivery was quite late but no one’s fault due to... Vis mer
Love my new dining table and chairs! Firstly the communication was excellent, every question I asked was answered. The delivery was super fast, with phone calls on how long they would be! Two men deli... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
We are a family business selling a range of home furniture. We offer a pay on delivery service with a 5 star rating on our Facebook image from over 300 reviews.
Kontaktopplysninger
Storbritannia
- www.jmdfurnishings.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 80 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
brilliant …
table great price good arrived next day delivery guy great quick and respectful. I opted for the table to be put together by the company this is always the best option if anything is missing or damaged they can deal straight away also no way could I have tried to put this table together the mable top is very heavy this is a chunky marble top not like other that show a thick top and send a thin slab of marble all in all a good experience and will not hesitate to order again
Bad customer service experience
I bought a dining table set with this company. Delivery was fine however 3 weeks after delivery the button on the chair popped out and I got in touch with the company. They advised that they are out of stock for now but they should replenish in a week's time and they would organise a replacement. This was 3 months ago and I have heard nothing back. I have sent texts, emails and voicemails with no response. That is very bad customer service to not even reply or acknowledge any of my messages. DO NOT buy from this company because if things go wrong there is a possibility it will not be fixed.
Great all around
Beautiful dining table, quick and great customer service. Had a slight problem but they resolved it quickly.
I would like to say a huge thank you…
I would like to say a huge thank you for my dining table set. I am really impressed and satisfied with the colour, the size and the amazing respect from the delivery guys. I had accidentally sent the delivery guys my old address and they still managed to come to my new address, they were so respectful and polite! I really appreciate there hard work carrying it up the stairs and putting it together. My set was delivered on time and it was put together beautifully.
Again, thank you for making my day with a set I can’t take my eyes off absolutely beautiful!
I was looking at this set for ages
I was looking at this set for ages. Its Absolutely perfect my friend ordered one a while back. Company kept in touch. Delivery men were friendly also Kept in touch. Would definitely recommend.
Fantastic experience and was definitely worth it!
This was a first time experience of this type. The delivery ran late into the night, after 11pm. The two guys that delivered and put everything together was the sweetest persons, they even thanked me after for trusting them with the delay. Their approach was very professional from the get go and I will highly recommend this company to anyone.
Classy, plush, and beautiful
I am absolutely delighted with my new table and chairs set. It's stylish, looks pricey and timeless. The delivery guys, 'fat' Rick and Dean were lovely, they assembled the furniture and were polite, hardworking and simply awesome. I have been marvelling at my new table and chairs all day! My friends and family love them. Worth every penny for sure. Thank you.
Amazing service
Amazing service. Always kept in contact with me about delivery and kept me in the loop about where my order was. A great experience with this company and will definitely recommend to anyone.
Good communication throughout Great…
Good communication throughout Great delivery men very helpful and friendly they also assembled for us Table and chairs are excellent quality. Would definitely recommend and order again. Joanne Coles
Cannot fault this company
Cannot fault this company! Great communication throughout, my table and chairs are stunning! Great quality and certainly the cheapest around. Yes the delivery was quite late but no one’s fault due to broken down vehicle. When they did arrive, delivery guys were polite, friendly and very hard working. Would certainly recommend!
DO NOT BUY FROM JMD FURNISHINGS, COMPANY INFO IS FALSE!
Do NOT buy from this company! Company information is false and they are not willing to give!
I received a defected table and different colour chairs. If you do proceed, do this with caution and ensure you pay by card and not the cash on delivery option as advised by them so you can claim back through your bank if you have any issues.
Extremely poor customer service once a problem arises. Ok until they have your money, then they do not have the decency to respond. Reported defects within their very small timeframe as per the website (reported next day) to be told I was not a priority (how rude/unprofessional) and they couldn’t do anything before Xmas so I requested a refund. After weeks of ignoring my messages they are now trying to offer another table which I do not want or separate the items and only refund for part of the set when no individual prices were given. Proceeding with complaint through consumer arbitration and will be reporting to trading standards. Do not buy from this company, if you do please check items thoroughly. Faulty product is NOT acceptable when paying nearly £1000.
Only deliver late at night!
Do not trust the Facebook reviews!
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