Jamaicainn Anmeldelser 

Fantastic food with very friendly staff who joined in with the theme of the group which were playing last night. The Group Buck Wild Country were absolutely superb and hopefully they will return next year!

Poor quality food for the price, staff looked jaded and like they didnt want to be there. No dressing on salad, all looked like a supermarket bought dinner. .... we ordered 6 starters.

This is not a 4 star venue despite the false advertising.

We arrived and hadn't been upgraded to the Deluxe sweet which we paid for over the phone.

Whilst in the superior double sweet there were issues. The fan was broken. We asked for another fan as ours was broken and it had virtually no power.

The phone to call reception was not working and said not registered on the handset.

The place is understaffed and no one available on reception after 8pm.

There is no food available during the evening.

Whoever rated this place 4 stars should be shot, draen and quartered.

I want my money back. Complete letdown. Will never stay here again!

1 star if I could.
For my husbands birthday our children gifted us a night in the Daphne Du Maurier room. We arrived and were eventually seen as lady busy on phone. Given key and directions to room. The place was filthy carpets had stains all over and especially by the bin and up the wall. Bath had water around the base of it. Tops were not cleaned but crusty from food/drink stains.! Seats looked like a pub after drunken night all dried in stains. Complained nicely to the manager who came up took photos and said not the usual standard. Usually deep cleaned once a month but my daughter found photos of same stains back in November 2025! Eventually he said he’d sort us out something when we went for our evening meal. I was devastated not only for our children spending so much money on this shitty filthy room but for my husband who’s present this was! Again spoke to the manager who replied “what’s wrong now” and I said we want to go home will our children get a refund? Yes he replied and also said hopefully we’d go back again in the future. No way it’s taken our daughter over 2 + weeks and many phone calls for the refund!! As a proud Cornish girl it’s the worse place I’ve ever gone to stay. Thank god we went back home!!

Appalling behaviour today . As a local living opposite the place we have always supported them by going for meals and drunks . Today we went there at 12 o’clock and the place was empty . We were told that it is bookings only . We just wanted a drink and snacks on a hot day . I could understand if the place was heaving but it was empty , we just wanted to sit in the courtyard . All afternoon there was only about 5 people sitting outside . Is this how you treat locals ? Comment made on Facebook page but of course I have been blocked , I will be writing to the coaching inn group .

Arrived here today mid morning - what rude staff in the restaurant. We were refused coffee told that ALL the tables vacant (and there were many) were reserved - no signs saying reserved mind you. The lady with the dark long hair think she’s named Tracey has a real chip on her shoulder and told us we “had” to go down to the farm shop to get served even said she had been down there and told him he had to serve us. Their loss as the whole coach load got the brunt of her attitude and we didn’t bother with the myseum either. Staff in the farm shop and gift shop very polite and agreed with us. Her attitude has cost you Jamaica Inn I would get rid of her. Staff were standing round could easily have done a few coffees for thise that wanted them. All becsuse she got out of bed the wrong side ! Poor show I was looking forward to the myseum having not been for years. There were only 23 of us on the coach do that could easily have been 4/5 car loads anyway . She may have lost her employer £250 do well done her as we all virtually walked straight out !!

Stayed overnight in a campervan £10
And also ate here, my overall feelings are if you stay and eat it should be free too stay, also very expensive for what you get and terribly understaffed
Nothing special

From the start of our 4 night stay, the staff were wonderful, the food was absolutely delicious & our room was perfect. Honestly cannot fault the place. We have stayed once before & will definitely be staying again. Ann on reception was so helpful & welcoming, Bridie was a wonderful hostess who was so polite and accommodating. Thank you to all at Jamaica Inn for making our break away so wonderful.

We visited the Galley restaurant for our evening. Absolutely incredible food, service, and drinks. Exquisite experience without the expensive price tag!
The service was exceptional dining and attentive service, including the Mixologist giving us a insight into the new cocktail menu.

We will be back and highly recommend.

We had Sunday lunch today and it was an awful experience.

We had previously stayed at the hotel and had a great time, so thought we would enjoy lunch there, but we were really shocked and let down.

We both ordered the two meat roast, beef and lamb, and the lamb was disgusting, fat and gristle and barely any meat. The vegetables were warm and Yorkshire puddings dry and brittle. We were also unable to order a hot drink.

I asked for a refund, as I didn't want my meal replaced, and was given one. However, because my husband had eaten the beef on his plate didn't receive a refund.

The staff member wasn't rude but equally wasn't too concerned that the food was inedible, or that we had had a poor experience.

Other tables had left their food and gone.

What a shame that this was such an awful experience.

I had an amazing stay at Jamaica inn a fantastic place with the most friendly kind staff.
A wonderful selection of drinks and a menu that caters for all diners
Thank you very much
Kind Regards
Martin

Great place to go and visit and look around, amazing history. However, we stopped for breakfast en route to Cornwall the service is dreadful staff are beyond rude and unhelpful with simple requests, terrible attitudes. Waited a while but the food is quite nice. Staff in the gift and farm shops were really lovely and helpful. Overall, well worth a visit but don’t bother with eating here.

All that is missing at The Jamaica Inn was Basil Fawlty ; horror experience! We turned up after a very long journey only to be told we could not check in due to staffing problems .left until almost 7pm with no room!! we were told to go away and come back in an hour . we paid £200 for a room that had towels that were not even cleaned which was evident by the smell. not one member of staff could correctly take an order without getting it wrong. we specifically wanted to enjoy a steak supper that we pre booked only to be told they were out of steak , so no steak was available for the guests that had paid for a room. went outside to calm down only to discover a stray cat lapping at the plates of the customers left overs that had piled up on the tables . " Serious Hygiene issue " . was this The Jamaica Inn ? more like Fawlty Towers ! absolutely shocking . the bar staff tried to short change me out of a tenner but that was not the highlight of the Jamaica Inn . whilst we were ordering are food another guest came down to complain about using the toilet in his room without any Toilet Paper. He could not even find a member of staff to want to help him. Please avoid this place . Its a Shambolically run business .

Overpriced pubgub. Food was underwhelming, and lukewarm. The service was slow and once seated no-one even made eye contact. No checkback by staff to ensure satisfaction with the food. Customer service is clearly not a priority. We even left the restaurant without as much as a goodbye. We will definitely not be back.

Staying one night and the room was not ready. We were offered free drinks as a way of saying sorry. The room is lovely and a touch of class from the housekeeper by leaving a handwritten note.

Went for Sunday lunch as my sister who was visiting hadn’t been to Jamaica Inn before but had always wanted to visit since reading the novel.

Jamaica Inn itself pleasant enough sat where it is in the middle of nowhere. Unfortunately the Sunday dinner experience fell far short. I had ONE slice of beef & two out of three of my roast potatoes weren’t cooked through & my knife had to be forced through the potato. I will say the beef was well cooked & very tasty. My sister enjoyed her THREE slices of beef!

At the end of the day I do not believe my meal was worth almost £20 & I won’t be returning with visiting friends & family in the future
👎👎👎👎👎

My wife has wanted to visit for some time so we booked for lunch. Long story short, it was a very disappointing experience.

Vegetables were cold but my meal had been under a heat lamp and was all dried out. We were in a draught and were unable to take our coats off. We were obliged to pay for food and drink as we ordered rather than having a tab.

There were plenty of staff but few actually serving.

I emailed the manager and the head office with my observations but no one has bothered to reply. We will not only not visit Jamaica Inn again but we won't trouble any other hotels in the group either.

Very, very disappointing.

Subsequent to this review the manager has been in touch and we arranged to revisit. My wife and I had an excellent, complimentary, lunch. The outer door has been fitted with a very efficient closer mechanism. We strongly recommend a visit to the shops and interesting museum.

Very good experience, thank you

Great day visiting the Inn and museum. I'm a huge Daphne du Maurier fan hence he trip. Enjoyed a long stay in the bookshop and then a lovely meal and coffee. Food was very nice, service was good and I enjoyed my time there. Will visit again when next that way.

Was really looking forward to visiting after hearing so much about the place. I have to say I was disappointed. My drink had to be sent back due to looking like dishwater and the sandwich I ordered was over priced.

We love this place. The staff are always super friendly and can't do enough to help you. Every meal has been amazing. Fully recommend this place. We have stayed in each part and love the Suite. It is totally mind blowing.