I uploaded £10 when I signed in for 200 mins and now it says my balance is running low I have to top up? The very next day and I haven't even given the number to my partner
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Really worth it, saves a lot of money by converting your number to a landline number therefore only costing your prisoner 10p instead of 40. One problem is that sometimes it rings on his side but i do... Vis mer
Absolute appalling service stay well away from this company!! Probably the worst service I’ve ever received! The number never works I’ve sent several emails but never had one response. My credit jus... Vis mer
Generally good system when it works, however, it is prone to be problematic at times. Sometimes have trouble receiving calls when I still have minutes. It would be beneficial if they had a responsiv... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Helping prisoners stay in touch with family and friends with cheap phone rates.WE ARE ABSOLUTELY FREE TO SET-UP!!...not like other companies!!
Kontaktopplysninger
Saint John Street 145-157, EC1V 4PW, London, Storbritannia
- www.jailtelecom.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast and easy to set up
Fast and easy to set up, easy to communicate with a prisoner and doesn’t cost a fortune. Would recommend to anyone with family members inside
Very helpful very cheap and very good…
Very helpful very cheap and very good customer service
Great service!!
So quick and easy to use happy customer.
Great deal but someone is answering my…
Great deal but someone is answering my partner's calls, he tries to call so many times till he can get me.. I tried to contact any of the team but no reply at all.. I would recommend it if you be more in touch with the customers..
This does not work properly
This does not work properly. Someone else answering my phone calls to my partner. Tried contacting the team but never any reply. Would not recommend to anyone stops working after so long!!!!!

Svar fra JailTelecom.com
Able to speak for much longer :)
This saves so much money
Sometimes it doesn’t work
Very good service
Easy to set up
Easy to set up. Great to keep in contact with loved ones.
The rates they charge inmates for phone calls is ridiculous...
The rates they charge inmates for phone calls is ridiculous. After hearing about this app and downloading its saved us both time, stress and money. He’s able to ring my mobile while I’m at work at a fraction of what it would normally cost. Very few faults with this service Aswell, and the few minor ones: Not being able to top up, user line saying it’s busy. Have been a bit annoying but sorted itself out quite quickly.

Svar fra JailTelecom.com
Fantastic service
I’ve used this service for the last 4…
I’ve used this service for the last 4 years. It’s been great up until recently the last 4 months or so when he tries to call it says user busy this has gone on for days at a time. I have have contacted yourselves regarding this with no response. if it continues I will be moving to another provider.
Connections with the prisoner are…
Connections with the prisoner are excellent. No problem . Thank you
Used this for a while now
Used this for a while now. Only just started having problems. At least once a week it won’t ring though or says user busy however the phone or the number isn’t been used. I’ve messaged the support team many times and had no reply however managed to get in touch with two lovely girls that work on the team that have helped with the problem quickly as possible over the past couple of days. It’s good when it works and does help me and my partner have longer calls for cheaper rates.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







