I can’t give them 10/10 because I want to. Excellent service. Answered my initial request sent by night on my local time. When I woke the following morning there was a WhatsApp advising that i... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Problems of binding application to watch. continued dialogue and communication. I did not give up and they did not - until problems solved. Now it works fine! Upside: they kept helping until p... Vis mer
Service via WhatsApp. Hat gut funktioniert, leider hat das Passwort rücksetzen nicht funktioniert, also wurde ein neues Konto eingerichtet und das Device vom Support Remote auf Factory Default gesetzt... Vis mer
Very fast help by resetting my son's smartwatch. WhatsApp makes it even more convenient :) Thank you so much again! 🙂
Informasjon om virksomheten
Skrevet av virksomheten
Wonlex is a GPS watch manufacturer that produces a range of GPS-enabled smartwatches for children and adults. The company is based in Shenzhen, China and has been in operation since 2009. Wonlex's GPS watches for kids are designed to help parents keep track of their children's whereabouts and provide a way for kids to communicate with their parents. These watches are equipped with GPS and other tracking features, as well as basic communication functions like voice calls and text messaging. In addition to its children's GPS watches, Wonlex also produces GPS watches for adults, which are designed for fitness tracking, outdoor activities, and other purposes. These watches typically offer features like heart rate monitoring, step tracking, and GPS navigation. Wonlex is known for producing high-quality GPS watches that are reliable, durable, and easy to use. The company has a strong reputation in the industry and has received positive reviews from customers around the world.
Kontaktopplysninger
No.6, youli Road, Baoan District, Shenzhen, China, 518000, shenzhen, Kina
- +8618681535670
- info@iwonlex.net
- www.iwonlex.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Great support service!
Great support service (Nice, responisive and efficient). Thank you!
children's watch
I had a children's watch that got locked. I had to send a photo of the watch twice. But everything was done and it didn't take long
Very fast and help
Need to reset to fabric settingd the smartwatch
Need to reset to fabric the smartwatch... I had to delete the app Setracker2 and when re-installet did not work and a message to reseat the phone to link it again apear
Within 10 minutes my problem was solved…
Within 10 minutes my problem was solved Thank u so much.
DON'T BUY
Watch broken even not 1 month after purchase. Their phone line is ALWAYS busy, noone answers the mails --> you are ignore by Wonlex after purchase, bad product quality, bad service, you will loose your money.
Lessons learnt:
1. Never trust reviews on their own site
2. Reach for their customer service before purchase
We have received one shipment of…
We have received one shipment of 250pcs, from china, not NL warehouse, we were not told this promise. Now the rest 500pcs items are on hold since novembre and we made the 5th DHL consignment note. Now they picked it up and guess what! Wonlex has asked back for the 10 boxes! What? And they say, oh DHL waybill number has expired please tell your shipping agent to make new one! Ahhh!
So we have received goods before, so they exist but 12000USD worth of goods are now still to be shipped.
FRAUD!?!
Promises to send from NL (Netherland/Holland), but when ordered NOTHING happens for weeks.
NO answer when writing them.
I am affraid this firm is FRAUD - so DO NOT SHOP THERE!
Same shop/owner as Wonsafe.com
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