ITS - Luton Anmeldelser 41

TrustScore 4.5 av 5

4,6

Beliggenhet

Bytt filial

Bilton Way 53, LU1 1UU Luton, England, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Had my trusty dewalt fencing stapler finally break late on a saturday night in the middle of a big and urgent job, no-one else could do anything till tuesday but ITS had 2 in stock and click and colle... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I received my order as usual in a lot faster time than I expected but unfortunately when I opened it I realized I had made a mistake and ordered one item wrong. I rang to find out what I could do the... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Great 👍 charger faulty and needed a new battery, ordered it at 8pm and was ready to collect 7am next morning. Can’t asked better than that

Selskapet har svart

Vurdert til 5 av 5 stjerner

Unbelievable selection of power tools - in the Luton branch at least - that you can actually get your hands on easily. I bought no less than three circular online only to send them back as I didn’t li... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Verktøybutikk
  2. Bygningsmaskinsalg
  3. Gjør-det-selv-butikk
  4. Hobbybutikk
  5. Verktøymaker
  6. Forhandler av produkter for trebearbeiding

Skrevet av virksomheten

Founded in 1979, ITS.co.uk is one of the UK’s leading suppliers of professional power tools, hand tools, accessories, and workwear for tradespeople and serious DIYers. With over four decades of experience, we’re proud to serve customers across the UK with a vast range of industry-leading brands like DeWalt, Makita, Milwaukee, Bosch, Hikoki, and many more. At ITS, we combine expert product knowledge with unbeatable service. Our easy-to-navigate website and purpose-built distribution centres allow us to offer next-day delivery, live stock updates, and competitive pricing. Whether you're a plumber, carpenter, electrician, builder, or someone tackling home projects, you'll find the tools you need—when you need them. Our friendly and knowledgeable team is passionate about helping you find the right tool for the job. We back this up with outstanding customer support, flexible payment options, and a no-fuss returns policy. ITS.co.uk is committed to making your experience smooth, fast, and professional—just like the tools we sell.

ITS - All the tools you need

Skrevet av virksomheten

🔧 Trusted by the Trade Since 1979
With over 40 years of industry experience, ITS.co.uk has built a reputation for delivering the best tools, expert advice, and dependable service to tradespeople and DIYers across the UK. From carpenters and electricians to weekend renovators, customers know they can count on us for professional-grade products at unbeatable prices. Our deep-rooted commitment to quality and trust has made ITS a first-choice destination for those who rely on their tools day in and day out.
⚡ Fast, Reliable Delivery – When You Need It Most
We know that time is money—especially when you're on the job. That's why we offer next-day delivery on thousands of products, backed by real-time stock updates and a super-smooth online checkout. Whether you're ordering to site, your home, or the workshop, ITS ensures your tools arrive quickly and reliably. Our purpose-built distribution centre and logistics team work around the clock to keep your projects on track.
⭐ Rated Excellent by Thousands of Happy Customers
At ITS.co.uk, we put customer satisfaction at the heart of everything we do. From easy returns and responsive support to in-depth product knowledge and exclusive offers, we’re proud to go the extra mile. But don’t just take our word for it—read the thousands of 5-star reviews from real customers who trust us for all their tool and workwear needs. Join the community that chooses ITS for service, speed, and serious value.

Price Promise

We won't be beaten on price, by Screwfix or Toolstation!

Find out more information below: https://its.co.uk/price-promise

Kontaktopplysninger

  • Bilton Way 53, LU1 1UU, Luton, England, Storbritannia

  • 02085325000

4,6

Enestående

TrustScore 4.5 av 5

41 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Vurdert til 5 av 5 stjerner

Great prices and stock availability

Great prices and stock availability. Good staff in there happy to help with what you need

30. mai 2026
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Svar fra ITS - Luton

Hi John,

Thank you so much for your positive feedback about our prices, stock availability, and staff. We're glad to hear you had a great experience with us.

If you need any assistance in the future, please let us know.

Vurdert til 5 av 5 stjerner

Always great prices

Always great prices, friendly and knowledgeable staff

22. mai 2026
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Svar fra ITS - Luton

Hi Jason,

Thank you so much for your kind feedback about our prices and staff. We really appreciate you taking the time to share your experience with us.

If you need any help with your order TC71077047 or have any questions, just let us know.

Vurdert til 5 av 5 stjerner

Great 👍 charger faulty and needed a new…

Great 👍 charger faulty and needed a new battery, ordered it at 8pm and was ready to collect 7am next morning. Can’t asked better than that

29. mai 2026
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Svar fra ITS - Luton

Good afternoon, thanks for taking the time to leave us a 5* review. I'm delighted to hear you managed to get your new battery quickly and the issue was resolved. We look forward to hearing from you again soon! 😎️ - Laura

Vurdert til 5 av 5 stjerner

Talking to real people

Talking to a representative on the phone, able to answer all questions.
Excellent service, item delivered when expected.
Thank you.

26. mai 2026
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Svar fra ITS - Luton

Good afternoon, thanks for taking the time to leave us a 5* review. I'm glad to hear you enjoyed shopping with us, and found our friendly team helpful! We look forward to hearing from you again soon 😎️ - Laura

Vurdert til 5 av 5 stjerner

The range of Milwaukee tools available…

The range of Milwaukee tools available in store mean you can feel the weight and size of the tool to ensure it is suitable. Good service knowledgeable staff.

18. mai 2026
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Svar fra ITS - Luton

Thank you for your review with us i am so pleased to see that the store was hekpful! If you need anything else please come back and see us! - Fenn

Vurdert til 5 av 5 stjerner

I received my order as usual in a lot…

I received my order as usual in a lot faster time than I expected but unfortunately when I opened it I realized I had made a mistake and ordered one item wrong. I rang to find out what I could do the adviser told me it's not a problem i then asked if I could exchange it at there new LUTON store and was told yes no problem. I then went to the store and again helpful staff had it exchanged in no time without any complications. An excellent service throughout. It also definitely worth looking at one of there shops lots to look at and helpful staff.

12. mai 2026
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Svar fra ITS - Luton

Thank you for the 5-star review Ian, So pleased to hear you were happy with the service received and also that the delivery arrived in good time for you.  We look forward to hearing from you again soon 🙂 - Stefani

Vurdert til 5 av 5 stjerner

Price

Price, staff very helpful, good service

7. mai 2026
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Svar fra ITS - Luton

Hi,

Thank you so much for your kind feedback and 5-star review. We're delighted to hear you found our staff helpful and received good service.

If you have any questions about your order or need further assistance, please let us know.

Richard

Vurdert til 5 av 5 stjerner

There is not much to say as it's…

There is not much to say as it's obvious five star and especially for me mainly anything I ever want from tools I found it in stock where you go to Screwfix or toolstations you never get anything the same day rarely you managed to find it's always next day delivering next day delivery the other part that makes me give five star to ITS is stuff who are always welcoming costumers with smiles and they ask once if you need help if you reply no just looking they leave you alone and they say if you need anything let us know and we are happy to help not like some stores they come behind you making you uncomfortable so you don't take your time to see what you need as it's so uncomfortable normally i leave and never go back to the same store so for me i wish they would be close to where i leave

4. mai 2026
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Svar fra ITS - Luton

Hi Maximo,

Thank you so much for your wonderful feedback and for sharing your experience with us. We're delighted to hear that you found everything you needed and that our team made you feel welcome. Your kind words mean a lot to us.

If you ever need anything else, please let us know.

Thanks again for choosing ITS!

Lauren

Vurdert til 5 av 5 stjerner

Great store

Great store, great staff and competitive price.

1. mai 2026
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Svar fra ITS - Luton

Good afternoon Gavin, 

Thank you for taking the time to leave us some feedback along with an amazing 5* rating! 🙂 

So pleased that you were happy with the store, the staff and the prices! 

We very much look forward to seeing you shopping with us again soon.

Vurdert til 5 av 5 stjerner

Massive selection,

Massive selection,

24. april 2026
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Svar fra ITS - Luton

Hi,

Thank you for the 5 Star review.

We are happy you enjoyed the visit to one of our stores.

Don't hesitate to come back when you need anything else.

Richard.

Vurdert til 5 av 5 stjerner

When no-one else could help ITS did.

Had my trusty dewalt fencing stapler finally break late on a saturday night in the middle of a big and urgent job, no-one else could do anything till tuesday but ITS had 2 in stock and click and collect ready 1000 on sunday meaning we could get finished. That alone gets 5 stars for me but cherry on top they were the cheapest too.

19. april 2026
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Svar fra ITS - Luton

Hi Anthony,

Thank you for the glowing review, we can't ask for a better description of what we try and achieve here.

Don't hesitate to get in touch when you need new tooling, we strive to have the same great experience with every order.

Richard.

Vurdert til 4 av 5 stjerner

Good service

Good service, good range of tools

19. april 2026
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Svar fra ITS - Luton

Hi Stephen,

Thank you for the review.

We are happy you enjoyed shopping with us, no doubt it will be the same next time.

Richard.

Vurdert til 5 av 5 stjerner

I just purchased the new Milwaukee XL…

I just purchased the new Milwaukee XL Packout box with handle which I’m very pleased with , another packout box to my collection

18. april 2026
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Svar fra ITS - Luton

Hi Niall,

Thank you for the 5 Star review.

As you probably already know we keep lots of Milwaukee Packout items, so don't hesitate to get in touch when you need some more.

Richard.

Vurdert til 5 av 5 stjerner
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Svar fra ITS - Luton

Good Afternoon,

Thank you for the 5⭐️ review. I am glad to hear you are happy with our offers

Please let us know if there is anything else that we can help with.

Have a lovely day

Thanks
Chloe

Vurdert til 5 av 5 stjerner

Very good and interesting

Very good and interesting

13. april 2026
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Svar fra ITS - Luton

Thank you for your 5-star review, pleased to hear you were happy with your recent order and visit to our new store in Luton.  We look forward to hearing from you again soon. - Colin.

Vurdert til 5 av 5 stjerner

super service.

super service.

12. april 2026
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Svar fra ITS - Luton

Hi Linas,

Thank you for the 5 Star review, we are so happy you enjoyed the experience shopping with us.

Don't hesitate to come back again.

Richard Collinson

Vurdert til 3 av 5 stjerner

I normally go to harlow branch but in a…

I normally go to harlow branch but in a push tried luton branch. Not very helpful wont be back

22. mars 2026
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Svar fra ITS - Luton

Thank you for taking the time to leave your review John, I am so sorry to hear that your trip to the Luton store did not live up to expectations, please do give us a call on 0208 532 5000 if there is anything we can assist with, and we will do our best at help. We look forward to hearing from you again soon 🙂 - Stefani

Vurdert til 5 av 5 stjerner

Absolutely over the moon

Absolutely over the moon.
Great place and very very well done.

6. april 2026
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Svar fra ITS - Luton

Hi there, Dawid

Thank you for your 5-star review, pleased to hear you were happy with your recent order and we look forward to hearing from you again soon

Lauren

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