Turnaround from the time of my order to shipment and delivery was good. The linen fabric is good, but the fit and sizing is not. I ordered a 38” waist which is usually an inch or more too big, but eve... Vis mer
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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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WOW, this company is amazing. i needed a rush customized order for my beach trip and they expedited it for me. 100% crushed linen had me looking and feeling resort ready. Thank you, customer for life!... Vis mer
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I love the Island Importer linen clothes. The natural color elastic drawstring pants that I just purchased is a replacement for another pair I wore so much over a couple of years that I wore them out.... Vis mer
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Great customer service experience! Amalfi Pants I ordered originally were too tight around my thighs. So I sent an email with few questions about different fit of their various pants and how to procee... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Island Importer is dedicated to designing and manufacturing high-quality beach wedding attire, providing our customers with a casual, yet classy, alternative to tuxedos and synthetic gowns. Over the years our product range has expanded to include, all-silk beach bridal and bridesmaid dresses, 100% linen suits, linen shirts, linen pants, linen shorts, linen vests, and linen jackets for grooms, groomsmen, boys and ringbearers. What makes Island Importer unique is that in addition to carrying a large array of in-stock sizes and colors, we offer made-to-order, custom sizing. This gives our customers the option to order any of our garments in any size, including big & tall, and children’s sizes. Furthermore, customers can choose from nearly 60 custom colors to match their personalized wedding schemes. We still offer a large array of natural-fiber, island wear and yoga wear, including linen and cotton, draw-string pants, shirts, shorts, skirts, Thai fisherman pants, sandals and more. Check it out! Customer satisfaction is paramount to us. We strive to exceed our customer's expectations with flexible, highly personalized customer service. We always do everything in our power to make sure our customers' wedding attire is impeccable and on-time. We treat our customer’s weddings with utmost importance. If shipping a replacement outfit over-night to a hotel in the British Virgin Islands is required to make it to the wedding in time, we will do so without hesitation.
High Quality Beach Wedding Attire
Skrevet av virksomheten
- 20+ years in business; real customer service; same-say shipping and easy returns.
- Customer satisfaction is paramount to us. We strive to exceed our customer's expectations with flexible, highly personalized customer service. We always do everything in our power to make sure our customers' wedding attire is impeccable and on-time. We treat our customer’s weddings with utmost importance. If shipping a replacement outfit over-night to a hotel in the British Virgin Islands is required to make it to the wedding in time, we will do so without hesitation.
Kontaktopplysninger
41 Bisbee Court, 87508, Santa Fe, USA
- 505-375-3585
- service@islandimporter.com
- www.islandimporter.com
4,7
Enestående
6k anmeldelser
Har svart på 28 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Turnaround from the time of my order to…
Turnaround from the time of my order to shipment and delivery was good. The linen fabric is good, but the fit and sizing is not. I ordered a 38” waist which is usually an inch or more too big, but even that was uncomfortably tight.
6. april 2026
Svar fra Island Importer
Hi Allan,
Thank you for your feedback! We are so glad to hear that you were pleased with our shipping speed and the quality of the linen fabric.
However, we are very sorry to hear that the 38” waist fit was uncomfortably tight. We strive for consistent sizing and want to make sure you have a pair that fits well.
Please reach out to our team directly so we can assist you with an exchange or find a better-fitting option for you. We would love the chance to make this right!
Please note that our size 38 pant should measure 40 inches around the waistband, consistent with standard US pant sizing specs and most US brands.
Best,
Island Importer
WOW!!!
WOW, this company is amazing. i needed a rush customized order for my beach trip and they expedited it for me. 100% crushed linen had me looking and feeling resort ready. Thank you, customer for life!
10. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Island Importer
Thank you for the glowing review! We take pride in our quick turnaround and the quality of our linen. It’s great to hear we met your expectations for your customized order. We truly appreciate your support!
We’d love to see your resort look! Feel free to tag us in your vacation photos. :))
Easy to find product I wanted
Easy to find product I wanted. Quick check out Fast delivery
26. mars 2026
Svar fra Island Importer
Thank you for your feedback. We really appreciate your business!
Svar fra Island Importer
This is great hear, as it's exactly what we strive for! Thank you for your valued feedback.
Shipment was correct and on time !!
25. mars 2026
Svar fra Island Importer
Francis, We very much appreciate your continued support! We remain at your service.
Never disappointed!!
25. mars 2026
Svar fra Island Importer
Akil, We very much appreciate your continued support!
Great quality and service
My package was delivered on time and I was extremely happy with the product
25. mars 2026
Svar fra Island Importer
That’s wonderful to hear! We are so glad your package arrived on time and that you’re happy with your purchase. Thank you for taking the time to share your experience—we hope to serve you again soon!
Svar fra Island Importer
Thank you for the kind words! We take great pride in the quality of our products, and it’s wonderful to know that it met your expectations. We appreciate your support!
Great Customer service and fast…
Great Customer service and fast delivery.
This is our second time purchasing from Island Importer and very happy with our purchases. The fit and Material is perfect for beach wedding trip.
23. mars 2026
Svar fra Island Importer
"Thanks for the kind words! We're so glad to hear you're happy with your exchange. It's been a pleasure assisting you. Knowing the fit and material are perfect for your beach wedding trip makes our day. Enjoy the celebration!
I've dealt with Island Importers for…
I've dealt with Island Importers for years and have bought many things. They are great.
18. mars 2026
Outfitted myself and my five groomsmen…
Outfitted myself and my five groomsmen for my island wedding
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Island Importer
Congratulations on your wedding! We’re so glad we could help get the whole crew outfitted for such a special day.
Wishing you and your spouse a lifetime of happiness, any many more tropical trips in the future!
These pants were for my 16 year old…
These pants were for my 16 year old son. He hates them. They look fantastic on him and fit very nicely. He, like any teenager, wants them to fit baggy and be black. Too bad kiddo, you're wearing these to the wedding. This is a high end pair of pants. You will be pleased.
6. mars 2026
Svar fra Island Importer
Haha! While we might not win the 'coolest brand' award from your son just yet, we’re thrilled to hear that the linen pants look sharp and fit nicely for the big day. Thanks for the high-end shoutout—he'll thank you later (maybe in a few years)!
Great shirt
LOVE, LOVE, LOVE my new, tangerine linen shirt from Island Importer! Excellent quality, super comfy, and tons of compliments. What more could a man ask for?
21. mars 2026
Anmeldelse skrevet uten oppfordring
It came pretty quick
It came pretty quick. It’s identical to the picture on the website. It’s true to size. & it fits me very well.
10. mars 2026
Svar fra Island Importer
"Thank you for the review! We’re so glad to hear your order arrived quickly and that the fit is perfect. Enjoy your new linen shirt!
Island Importer linen pants good for beach around the house
I love the Island Importer linen clothes. The natural color elastic drawstring pants that I just purchased is a replacement for another pair I wore so much over a couple of years that I wore them out. They look good at the beach or on vacation or lounging around the house.
10. mars 2026
Svar fra Island Importer
Thank you for your kind words! We take pride in the quality and versatility of our linen, and we’re thrilled to hear you’ve enjoyed your Island Importer pieces for so many years.
There is no bigger compliment than someone wearing out a favorite pair of pants and coming back for the exact same ones!
Great customer service experience
Great customer service experience! Amalfi Pants I ordered originally were too tight around my thighs. So I sent an email with few questions about different fit of their various pants and how to proceed with return expecting email response at some point. Instead I got a call back the very next day! Had a very informative conversation about linen. Based on that info I ordered different pants and those fit great! Return was prompt and easy. Very pleasantly surprised in the best possible way with this personal level of service!!!
2. mars 2026
Svar fra Island Importer
Hi Peter, we are delighted to hear that you are pleased with the linen Riviera pants that you ordered, and that they fit you well!
We appreciate your business, and are always happy to be of service.
I was sent a size 2XL shirt
I was sent a size 2XL shirt, NOT the large I ordered. Sam corrected this immediately and sent the large. Excellent customer service!
1. mars 2026
Svar fra Island Importer
Hi Laura,
We are terribly sorry for this mistake. Per our phone conversation, we are sending out the correctly sized shirt that you ordered today.
We trust that we have resolved this unfortunate matter to your satisfaction, and sincerely apologize for the disappointment and inconvenience caused.
Sincerely,
Island Importer
My purchase was convenient and easy.
2. mars 2026
Svar fra Island Importer
Thank you for your purchase and feedback. We are glad to hear that your purchase experience was simple and painless.
Fast delivery and matched online…
Fast delivery and matched online descriptions. Good quality for reasonable price
2. mars 2026
Svar fra Island Importer
Thank you for the feedback! We’re so glad to hear that your order arrived quickly and matched the descriptions perfectly. We pride ourselves on delivering great quality at a fair price, and it’s wonderful to know we hit the mark for you. Enjoy!
Linen Shirt & Pants - Very Nice!
Both the linen shirt and pants I ordered for my fiancé for our wedding ceremony are very nice! Had to exchange the pants the first time they were ordered and Island Importer was extremely quick to ship out the new size. Customer Service was prompt in their response to an email as well as professional and courteous. Very rare to find that nowadays! Highly recommend this company.
2. mars 2026
Svar fra Island Importer
Thank you so much for the kind words! We are thrilled to hear that the shirt and pants look great and that we could get that exchange handled quickly for you.
Congratulations to you and your fiancé on your upcoming wedding! It is an honor to be part of such a special day, and we're so glad we could make the process stress-free. Best wishes to you both!
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