Ive ordered 5 door handles, cheaper than anywhere else and really nice. I made a mistake on the initial order, I had to call and cancel and reorder., refund received. Customer service was excellent, I... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Very poor service. Ordered some iron work for an ongoing project due to the company's claim of delivery times between 1 to 2 working days. I am here a week later without the order. The builder has fin... Vis mer
Selskapet har svart
Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... Vis mer
Terrible service. Posted out, went missing, no tracking given Called up, promised its coming tomorrow Called to check, sorry, we didnt send it, we were too busy, but will promise you will deli... Vis mer
Selskapet har svart
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Knowledge - Experience - Reliability - Family business since 1992
Kontaktopplysninger
470 Avenue West, CM77 7AA, Great Notley, Storbritannia
- 01376 557561
- tracey@ironmongeryexeprts.co.uk
- www.ironmongeryexperts.co.uk
3,8
Bra
417 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 44 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Would Recommend.
Would Recommend.
Product as described, delivery on time and in full.
20. mai 2023
Anmeldelse skrevet uten oppfordring
Great product n customer service when…
Great product n customer service when my package got delivered to wrong address thanks Brad n team xx
27. april 2023
Happy with this company
Was kept updated throughout & package arrived very quickly. No issues at all with the process
27. april 2023
Great choice of products...
Great choice, super fast delivery and easy to navigate website. I ordered a sample handle and will buy 30 more as a result.
27. april 2023
Speedy delivery- Thank you!
The speedy delivery was really appreciated! I wasn’t expecting the delivery to be so fast. I ordered one day and it arrived the next. Amazing!
27. april 2023
Beautiful products & fast delivery!
The doorknobs we ordered are absolutely beautiful and were shipped so quickly, arrived maybe the day after we bought them! Thanks so much, would definitely recommend :)
27. april 2023
Great products
Great product, at great prices.
The actual handles I ordered were unfortunately out of stock, however the team offered me an alternative which was at a slightly higher price but was offered at no extra charge to myself.
Speedy delivery, fantastic service. Couldn't fault this company.
I would highly recommend to all and I will certainly be using them in the future.
14. april 2023
Anmeldelse skrevet uten oppfordring
Great service
28. mars 2023
Hinges
Incorrect items delivered and still waiting for incorrect items to be collected 😩
27. mars 2023
Svar fra Ironmongery Experts
Hello Leigh
DPD attempted to collect from your address on the 5th April, to no avail. I presume you have received the correct replacements as expected? Please get in touch and we will re-arrange collection with DPD.
Thanks
V good customer service recovery
28. mars 2023
Good service but delivery charge too high
Item arrived quickly but I have to say, the delivery charge was an absolute rip off. Over a fiver for one small handle? Even though I knew what it was going to cost me, I had no choice. Can't exactly give them five stars for charging me more than £5 for something that fits into a letter envelope and isn't fragile. Good quality handle btw.
26. mars 2023
Svar fra Ironmongery Experts
Hello
Thanks for the review. Just to let you know our carriage charges are a flat rate fee on our website, we use DPD next working day as standard because we find them more reliable than the likes of Royal Mail which have a lot of issues lately. We only charge the customer what DPD charges us or less. Glad you found the handle to be of good quality!
Thanks
Adam
The website works very well and the…
The website works very well and the product specification includes every detailed required. The ordering process ran very smoothly and the goes very shipped the same day. I contacted the sales the department with an amendment to my order and it was resolves immediately
27. mars 2023
Told me straight away there was a delay…
Told me straight away there was a delay and sent out when the handle arrived ahead of time
25. mars 2023
Thank you so much your prompt service I…
Thank you so much your prompt service I will definitely be using you again .
26. mars 2023
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