Jessica and Mat are both incredible. We receive clear instructions for work and it’s been great to have contact with Jessica and Mat. We always communicate via email so there is brilliant interaction... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I worked with Abid while coordinating Innovus’ involvement in a recent Building Safety event and had a really good experience. He stepped in partway through and quickly got up to speed, checking... Vis mer
Selskapet har svart
Having been through a number of Framework tenders it was good to have an assigned contact from the start of the process. Jessica Hodge was on hand at all times to walk us through the experience and p... Vis mer
Selskapet har svart
I've been working with Mat Price for a while now and he's definitely not afraid of taking on a challenge to get subsidiary company sites to pay their suppliers. It's awful that it has to come to usin... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Innovus delivers market-leading services and expertise to the property sector. With over 25 years of industry experience, we have become an established, trusted partner to a range of businesses, including FTSE 100 companies, national property developers, institutional investors, and property management companies. With dedicated teams in Business Services, Building Solutions, Asset Management, and Facilities Management, we are here to support your business in achieving its goals. We pride ourselves on delivering simple solutions to complex problems.
Kontaktopplysninger
11 Queensway, BH25 5NR, New Milton, Storbritannia
- www.innovus.co.uk
4,6
Enestående
428 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Luke Allen
Worked with Luke Allen on several occasions. Good communication between all parties, well versed in his role. Good addition to Innovus
10. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
Thank you for your feedback. We're pleased to hear you've had such positive experiences working with Luke.
Positive and proactive approach
AGSM have been working with Luke Allen for some time now, and he has consistently been professional, knowledgeable, and extremely helpful. He's always willing to jump on a Teams call to discuss any issues and goes above and beyond to support us with any queries or concerns.
His commitment to providing excellent customer service, clear communication, and prompt support has made working with him a very positive experience. I genuinely appreciate his willingness to help and his proactive approach to resolving any challenges that arise.
10. juni 2026
Anmeldelse skrevet uten oppfordring
Good communication and prompt delivery.
3. juni 2026
Luke and Mat are brilliant
Luke and Mat are brilliant, full supportive and very informative when it comes to works being delivered. You have an excellent advert for the business in the team you have!
10. juni 2026
Anmeldelse skrevet uten oppfordring
They listened when I escalated the issue
They listened and dropped the late payment charges. This was human and very much not the "computer says no" response I was expecting.
4. juni 2026
Erhan was kind and knowledgeable…
Erhan was kind and knowledgeable regarding the importance of fire safety. Walked me through each stage and taught me along the way.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
We're pleased to hear you had a positive experience. We appreciate you taking the time to leave a review.
I sent an email via your website over…
I sent an email via your website over the weekend and by 11.15 Monday Louise provided a reply which resolved my question.
Very efficient, thank you Louise.
8. juni 2026
Svar fra Innovus
We're pleased to hear that your query was resolved quickly and efficiently. We appreciate you taking the time to share your experience.
Erhan went way beyond his job…
Erhan went way beyond his job description and helped out with the emergency fire door on the 6th floor. Carried out my door (fire) inspection in a courteous manner and was very polite.
8. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
We're pleased to hear you had a positive experience with Erhan. We appreciate you taking the time to leave a review and share your feedback.
Very helpful...
Lily was great on the phone - very helpful and knowledgeable when it came to answering several complex questions.
4. juni 2026
Svar fra Innovus
Thank you for sharing your feedback. It's great to hear that Lily was able to assist you, and we appreciate you taking the time to leave a review.
Good, quick Service
Lily Tingle was very good in understanding my position and quickly resolved it. I would definitely give her a 5 star rating
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
We're delighted to hear that Lily was able to help and resolve the matter promptly. Thank you for your kind words and for taking the time to leave a review.
Lily gave quick response times and…
Lily gave quick response times and provided the required information
4. juni 2026
Svar fra Innovus
We appreciate your feedback and are pleased to hear you received a prompt response. Thank you for taking the time to leave a review.
Supplier Categories
I have been dealing with Mat Price on supplier categories. Mat has acted promptly and professionally to our queries and updated our supplier categories accordingly. Thank you for your help and assistance with this matter.
4. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
Thank you for your feedback. It's great to hear that Mat was able to help and get everything sorted for you. We appreciate you taking the time to leave a review.
Really helpful service
Really helpful service, very good communication from Thaissa Reis; kept me updated and informed at each step of the process - many thanks
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
It's great to hear that Thaissa provided such a positive experience. Thank you for your kind words and for taking the time to share your feedback.
Svar fra Innovus
Thank you for your review. We're pleased to hear you were happy with the service you received.
Katherine Barber
Katherine Barber was an absolute godsend to ensuring we were able to secure retrospective consent for work carried out on our property.
Katherine responded promptly to all requests and was also helpful, polite and informative. We cannot thank her enough for all her assistance in our enquiries
Thank you Katherine
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
Thank you for taking the time to leave a review. We're delighted to hear that Katherine was able to support you throughout the process and make things easier for you. We appreciate your kind feedback.
Just met Erhan who was very polite
Just met Erhan who was very polite, friendly and helpful in explaining what he was doing during his inspection today.
2. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Innovus
Thank you for your review. It's lovely to hear that Erhan made such a positive impression during his visit. We appreciate you taking the time to share your feedback.
Sophie was very pleasant and helpful.
28. mai 2026
Svar fra Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Sophie.
Svar fra Innovus
Thank you for your feedback. We're pleased to hear you had a positive experience with Samantha.
Lily was very helpful & friendly
Lily, the person who answered my call.
ALWAYS good to speak directly to a human being.
Was very friendly, helpful and informative,
This part is not a reflexion on Lily.
Though I'm confused as to the sudden need to do accounts after all these years and why I was told (2024) it wasn't important for me to have an ID code, when it very much is and why the other director of many years has 'never' been told to have one???
15. mai 2026
Svar fra Innovus
Thank you for your feedback. We're glad to hear Lily was friendly, helpful, and informative when you called. We also appreciate you sharing your wider concerns, and we will make sure these are passed on to the relevant team for review.
Lily was very supportive and the…
Lily was very supportive and the information she provided was clear and appropriate for the actions required.
19. mai 2026
Svar fra Innovus
Thank you for your feedback. We're pleased to hear that Lily was supportive and provided clear information to help with what needed to be done.
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