Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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SCAM
Booked unit in Florida for March 2025 through Booking.com.
Payment in full required and was made.
Booking .com sent message 6 months after booking and 6 months prior to arrival dates saying this booking was canceled . Attempted to communicate through booking.com app with owner of unit but message wont go through.
Booking.com is investigating.
No longer will use Booking.com.No resolution
If I could give it one star I would, terrible business, the “owner” just scams everybody and has 0 customer service skills. Go anywhere else
I booked :
Luxurious 3-Bedroom Apartment with Oceanfront Views from Saturday, August 31, 2024 - Thursday, September 5, 2024, that as been confirmed.
On the 25.07.24 I cancelled .
The cancellation policy:
„As per our cancellation policy, you are entitled to cancel without charge up to 30 days before arrival. Cancellations within 30 days of arrival will result in a charge for the full reservation amount. Hence, cancelling at least 30 days before your arrival ensures a full refund“
I Never did get a response or a refund from Pierre Louis Musael Founder of Infinite Spot LLC.
Please think twice before booking a property from Infinite Spot LLC.
Booked LA accomodation through booking.com.
Requested to change the booking dates with no response - every time i tried to email or write a message through booking.com chat service it never went through.
Cancelled the booking and still have had no contact and no refund. TOTAL SCAM.
The same thing has happened to us for a holiday in Los Angeles. We arrived at the apartment from UK with 2 children to be told at the door by the resident(!) that it wasn’t a holiday let!!
Meanwhile booking.com have been no help to resolve it. They just keep asking us to supply information which we have done multiple times.
2 months on and we are still waiting for a refund! 😡
The company seems to be a fake, pretending to offer accomodations, i.e. rented apartments. The offering sounded super-exciting (Miami Oceanfront Oasis Condo with Stunning Views) with extremely attractive prices, though newly on booking.com and no ratings. I was reluctant to book but contacted the help center of booking.com that first confirmed the booking for 6 days was ok. I was prompted to enter my CC details though it was correctly listed in the booking.com website. The amount also was correctly charged. However, the error message that said unconfirmed was still showing up. I contacted what appeared as "Infinite" LLC. The guy answering ( Pierre Louis Musael ) assured me that this would be only a formality. Still I was not willing to provide my full CC details to them again, since the prompt window also seemed to be not from booking.com.
Though the booking was confirmed for 2 weeks, it was then cancelled, without any reason or message. No money was reimbursed from that agency.
HIGHLY WARNING to book any of these offerings ever.
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.
