iFastNet LTD Anmeldelser 

310
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

You can't turn off autorenew. I moved my site 6 months before it was set to renew. I contacted them to make clear that I was gone. I got an autorenew 30 days before (for a payment method I never cre... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My experience with iFastNet has been very positive. The hosting service is reliable, the control panel is straightforward to use, and the overall performance has been stable. The website setup proce... Vis mer

Vurdert til 5 av 5 stjerner

I have been a customer for over a decade. Never had a serious problem or outage, and response to questions or requests has been prompt and supportive. I have used many web hosts and these are clearly... Vis mer

Vurdert til 5 av 5 stjerner

I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support. If you... Vis mer

Informasjon om virksomheten

  1. Webhotell

Skrevet av virksomheten

Shared hosting, VPS servers, Dedicated servers and much more at iFastNet!


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

310 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 77 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(310)

57 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

We've had several issues restoring…

We've had several issues restoring backups and resolving Joomla migration problems. I must say the team worked tirelessly to resolve complex migration issues and was able to restore our site in a timely manner; we are very grateful for that.

10. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

10 years of positive experiences!!!

I have used this company for about 10 years and I have never had an issue with the service. The support always go above and beyond to help in a timely manner to help with any questions I may have. I highly recommend this company for hosting and domain services, anything from somebody who wants a website for a hobby, freelancers all the way up to big businesses

28. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best support ever, if needed.

I’ve had a premium hosting plan for over a decade and it has been a very nice experience. Never a technical hick-up, and the ones i have caused myself has been resolved quickly. The support function is the best I have come across ever. Always quick to answer, and with an angel’s patience.

26. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent tech support.Been using this…

Excellent tech support.Been using this company to host a number of websites for a few years.the tech support is in general very quick and responsive. Tech support impress me with their tech knowledge and were very helpful today with a recent website issue error involving 404 codes

17. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

More issues with these clowns

More issues with these clowns
Seriously, stay away from these, my sites have been down for over 3 months. Missing Christmas and valentines ~Sales.
They take money but make excuses to put off line to try to get you to pay more
Scammers
The last reply stated they wanted to put it right. Thats justbto look good on here.
They had already gone in to my site to help with bandwidth, they are only ones who made changes. I added cloudflare after they told me too as they said doing both would stop this ever happening again. We have about 20 site visitors a day. Google really penalised us as they keep taking site down. That effects google ranking. After THEY went in and made changes to our site and us joining cloudflare, the site again went down after few days due to bandwidth. So are they liars, scammers or just incompentent. Oh i almost forgot. How do you get told taking your site down. You dont. You just notice that orders have stopped and thats how you find out they closed your site down. If they really wanted to sort things they would contact us direct. 1 day since we put in latest support ticket and still waiting. Not great huh

12. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra iFastNet LTD

Dear valued customer,

Thank you for taking the time to share your experience, and we sincerely apologise for the frustration and inconvenience you've faced, particularly during such important trading periods as Christmas and Valentine's Day. We completely understand how critical uptime is for your business, and we take your concerns very seriously.

We would be more than happy to investigate this matter thoroughly to get to the bottom of what has been causing these recurring issues with your site. We want to fully understand the timeline of events, the changes that were made, and why the bandwidth problems have persisted despite the steps taken, including the addition of Cloudflare.

To demonstrate our commitment to putting this right, we would like to offer you a free upgrade to a more suitable plan that better accommodates your site's needs, ensuring you have the resources and bandwidth required to keep your site running smoothly without interruption.

While we understand your frustration, we are proud of the level of support we provide to our customers, as reflected in the many positive reviews on our Trustpilot page (https://www.trustpilot.com/review/ifastnet.com). We hold ourselves to a high standard and we recognise that in your case, we have not met that standard — which is exactly why we want to make this right.

We kindly ask that you get in touch with our support team directly and quote this Trustpilot review so that your case is prioritised accordingly. We will ensure that your concerns are addressed promptly and that you are fully satisfied with the resolution.

Your business matters to us, and we are committed to restoring your confidence in our service.

Kind regards,
The iFastNet Team

Vurdert til 5 av 5 stjerner

Excellent service

I've used iFastNet for at least 10 years now. This is probably the only service I've used where everything has always worked smoothly. This is especially so thanks to their customer support.

If you ever need to submit a ticket, the team replies very quickly, and the problem gets resolved without issue or headache. I'm writing this after having submitted a ticket less than 30 minutes ago and having my issue resolved. Seriously, great work!

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I am a beginner who is trying to be…

I am a beginner who is trying to be good at Web hosting or building. You guys took care of my concerns promptly! I paid Super premium and you made sure you take care of my concerns! Amazing Support! Keep it up!

1. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely the Best Hosting Company…

Absolutely the Best Hosting Company I've Ever Used!

This is, without a doubt, the premier hosting provider I have encountered. The service is exceptional on every level.

The platform itself is superb—my website's speed and performance are remarkable. But what truly sets them apart is their outstanding support team.

As a complete beginner with zero experience in deploying a site, I was nervous. Their support team was not only highly professional and readily available, but they also provided incredible, patient guidance. They helped me from start to finish, walking me through every step in real-time. No question was too small, and they resolved every single issue with my site promptly and effectively.

Don't waste your time shopping around. Everything you need for a fast, reliable, and stress-free hosting experience is right here.

31. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

BEWARE

update- they suspended my service that was suppose to end in feb.. lol they must have saw this! BEWARE! NO WAY TO CANCEL UNPAID INVOICE! *Unless you message support and wait days.
Unreliable service, seem to be lying about who they host for. There is absulety no way this service handles anything over 300 gb traffic, with lack lusters features like not being able to downgrade your service, only upgrade! its all a scheme that kinda works for some people. two stars because i have three URLs hosted here, i would put 0 stars but id be lying..
I WILL be moving host this feb

19. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The amazing support team

The amazing support team, you are truly exceptional.

You provide valuable customer advice, resolve issues, and offer technical assistance. Quality, efficiency, and professionalism.
Thank you again.

7. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The best hosting company so far.

The best hosting company so far.
The hosting service is excellent, website speed is awesome.
Also the support team is very professional and the respond is quick.
Don't waste your time with other services, all what you want is here...The premier hosting provider thus far.
The hosting platform is superb, website velocity is remarkable.
Furthermore, the support staff is exceedingly proficient and their replies are prompt.
Refrain from squandering your time with alternative platforms; everything you necessitate is right here...

28. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had a very tricky problem - Solved!!

I had a very tricky problem. My Support requests were answered within minutes and finally "elevated" to a higher level Support. They found the difficult little error I had somehow made and quickly me the information to solve it.
iFastNet is *without doubt* the best, fastest Support I have had with a Domain Host. Together with iFastNet's affordability, it makes this company one that I will keep using as long as there service is like this.
I absolutely and thoroughly recommend iFastNet

9. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Availability

Availability: 100%, as I've never experienced been waiting for more that 4 hours to get their reply
Efficiency: 100%, all the challenges I've been facing where their intervention have been involved always found a solution

9. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

A fraudulent company with a mafia-like policies

My experience with iFastNet has been extremely disappointing.
I purchased their Ultimate Premium Hosting plan for my website medicine-21.com, and without any prior notice or explanation, my hosting account was suddenly suspended.

What made the situation worse is that I was completely denied access to my cPanel, website files, and database, which caused major disruption to my work.
I contacted support multiple times asking for an explanation and for temporary access to retrieve my data, but I received no response at all.

This experience caused financial loss and wasted time, and I was left unable to recover my own website data. Based on my experience, I cannot recommend their services.

5. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til iFastNet LTD

Svar fra iFastNet LTD

Thank you for taking the time to share your feedback, and I'm genuinely sorry to hear about your frustrating experience. This certainly isn't representative of the service we provide to our many satisfied customers, as reflected in the great reviews here, and I'd like to address your concerns directly.

Firstly, I must respectfully disagree with the characterisation of our company and staff. Our support team are trained to be customer friendly and to offer the best possible solutions. We absolutely don't operate in the way you've described, and I'm sorry your experience has left you with that impression.

Since you've provided your domain, I've been able to look into what happened with medicine-21.com. Our logs show that the site was running a WordPress multisite installation which was malfunctioning and consistently using 400% CPU cores. Our support staff actually spent over an hour debugging the code to try and identify the cause, but unfortunately were unsuccessful. WordPress multisite configurations can be extremely complicated, and when they malfunction, it's typically due to plugins or customisations made to the site, as WordPress multisite by default runs optimally without such issues.

Regarding access to your data, our support team will always provide a full backup of customer data. That's your right, and we would never refuse to provide data backups. I'm sorry if this wasn't made clear to you.

I'm concerned that you say you received no response to your support requests, as this is very unusual. Our support tickets are typically replied to within minutes, and we're widely praised for our excellent support speed, as reflected in many reviews here. We never ignore or refuse to reply to a support ticket under any circumstances. It's possible you may not have been using our official support portal at https://support.ifastnet.com, which is linked from our website, emails, and throughout our systems to guide customers to the right place.

We would be more than happy to provide a refund for any unused time on your account. Please do come back to our support team and quote this review. I can guarantee we'll work with you to reach a satisfactory resolution, including providing your data backup.

Vurdert til 5 av 5 stjerner

You can't go wrong. iFastNet LTD

IFastNet LTD, 5 stars because there weren't more stars. I have been with them since 2008. I started out with a Premium account, and then moved to a VPS. I had no idea about a VPS or how to get started. The support has been phenomenal. Never talked down to, or made to feel inadequate. Support was quick and always professional. If you're just starting out with self-hosting, and looking for a service that won't look down on you for any question, this will be your place. I had a catastrophic failure on my site this month December 1, and needed a backup. I sent a support ticket and when I got up the next morning, they already had it restored. Then contacted them around 8 am for more assistance and got a response in 30 min. Whatever you do, don't miss out on this fine service from iFastNet. I've had a Blog, Forum, and two personal websites with them all this time.
Thanks for the service!!

3. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Top notch

Top notch. It's simple and support is amazingly fast and efficient. I really love it.

11. november 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

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Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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