Iabilet Anmeldelser 

Am avut parte de o experiență ideală cu cei de la iabilet! Am cumpărat pt tatăl meu un bilet la handbal și nu am fost atentă ca platforma mi a selectat automat un loc mult mai în spate, dar au fost foarte drăguți și mi au modificat locul fără costuri suplimentare! Recomand cu mare drag!🥰

iaBilet will be able to return, in case of cancellation of the order or the event, only the price of the ticket, not the price of the intermediary services related to the purchase made.
the event was canceled and that means i got back 720 from 832 RON. an incredible scam, i will avoid and not recommend them

bad experience, i bought two tickets, i have clicked something about giving my money back because i saw overthere covid, (and as i had some flu which is similar virus as covid) they have have cancelled my tickets and they have asked for documents for refund which i don t have because it was a flu, my documents would be the receipt for Vitamin C 1000 MG.

i have found 1h before the event that my tickets have been cancelled (i was checking them just to make sure like take screenshot), i had no idea that they have been cancelled and by whom.

Atat timp cat se asociaza cu cei de la Eurolife FFH Asigurari, sunt niște scammeri la fel ca și ei.

They say on their website that tickets, where they have exclusivity, cannot be guaranteed if purchased elsewhere. Also, ticket reselling is not allowed at a higher price than the original. However, they allow pests such as Viagogo bots to buy all the tickets and resell them for 5-10x the price. This is absurd and should be illegal to do it.

Bought 2 tickets in march for a show in may. After a few days I asked if the show will be the same as the one from february and they said that I should contact the organizer. Ok. A bit odd to tell your clients to contact the person that organized the show. A few days back I found out that the show will be the same and requested a refund but they only want to give me half the amount I paid due to their refund policy. There is no working phone number so you can only contact them via email where there is a slow reply. Never using this website again.

Broken refund policy, scammy terms and conditions.
The insurance service they use is a scam. They canceled the tickets and the insurance service that i paid for doesn't refund the tickets value.

Update:
I'm trying to get my money back from them and they are changing their policies from hour to hour. They also mailed me summoning some terms I couldn't find at the moment of the refund request on their terms&conditions page.
I still haven't received any money back yet, but the National Authority for the Consumer Protection (in Romania) issued them a fine for scammy practices over the consumers. They are now in a trial with the NACP.

There is no way to edit your reservation once they took your money. I ordered one seat, but forgot to take one more, so after placing the first order, after just a few minutes I tried to edit my reservation. No chance, you don't have this option, so I canceled it since I had Flex En-Garde assurance hoping that I will get my money back. I didn't get my money since that assurance is only for cases when you die or your house burns and 2 more cases like this :( . Moreover my tickets were cancelled as a result of my request, so I could not re-sell them, only they could sell again my seat.

Later edit: I got my money back after email insistences.

Nu recomand acest operator. Am cumparat bilete si s-a anulat evenimentul pt ca citez "Returnam 99% dun cazuri, din nefericire dvs nu returnam" Rusinos pt 590 de lei

Stand up Rescheduled to another time and place, no refund no nothing, 1 email to notify changes, that's all, and you have to search/filter and find this specific email from tons of emails that they send because of newsletter.
Ffs just send a sms or a few emails so everyone sees it
We were a bunch Of people waiting for the show to happen in the original location( written on the ticket that we bought) but of course no one came to open the door.

Even with a month in advance, a refund is close to impossible. I mean, EuroLifeFFH would help me get a refund, but first I'd have to die, be hospitalised, my house should burn down or be flooded, I should get beaten AND robbed. Absolutely pathetic business model.

To buy a ticket, you need a credit card, to request a refund with the fee paid specifically for this, you need all the documents in the world, copy of identity card, form, documents proving the production of the insured event (as I would have had to die if it was after them), bank statement of an account (I paid out of thin air?!) The worst company and with hidden clauses.

Booked 2 tickets which I chose carefully for the Guns n' Roses show in Bucharest, flew especially for the concert from Israel - they sent me an email one day before the show, while we already arrived to Bucharest and payed for the hotel and everything, that they "relocated our tickets" with no explanation. Needless to say they relocated the tickets to a much further, worse location.
They almost ruined our whole trip, don't trust or buy anything from them.

Bought two tickets, but didn't received it in ample time and haven't gotten the money return.

I bought 4 tickets to a concert and they cancelled the concert and i didn’t receive all my money back. They said that the comission is not returnable even if the concert was cancelled by them

Am cumparat 2 bilete la SummerInTheCity. Am platit (2 x 445) RON + 108 RON taxa de emitere bilet + 15 RON taxa procesare a platii.
Taxa de procesare a platii o inteleg, dar 108 RON pentru taxa emitere bilet in 2023 mi se pare absolut nerezonabil.
Mai departe.
Artistul principal din a doua seara a fost anulat, asadar am cerut sa pastrez doar prima seara. M-as fi asteptat sa primesc 445 RON inapoi din moment ce plata a fost de 2 x 445. Am primit in schimb inapoi suma de (2 x 120), adica 240 RON. Scuza lor este ca la momentul asta pretul la concertul lui Robbie e mai scump decat atunci cand am achizitionat. Imi pare rau, dar cand se intampla chestii de genul asta din vina organiztorilor pretul returnat trebuie sa fie cel de la momentul achizitiei. Ma rog, pe scurt, niste hoti.

Great customer services!!!
I was not able to attend an event due to an accident in the family.
My payment has been refunded.

I bought 3 tickets for a concert that was cancelled. I received the money back after 2 months and several emails sent to them. In the end I have received less money, because of a 'processing fee'. Avoid them.

Concert anulat, nu au anuntat si ne-au luat si peste picior ca nu ne-am citit mailul inexistent cand am ajuns la intrare.