Humidordiscount Anmeldelser 

64
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 2 av 5 stjerner

Terrible Customer Service. Was advised when placing the order that all items were in stock and would be immediately shipped and should arrive 3-5days. After 2 weeks of contacting them, the items still... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

A great range of good quality products which go towards making each cigar a satisfying experience. They know their products well and are very quick to answer any questions. Fast, safe delivery too but... Vis mer

Vurdert til 5 av 5 stjerner

I ordered few days ago a Xikar lighter, an Adorini humidor and a leather cigar case from humidordiscount. First thing I would like to highlight is the quality of the packaging as this doesn't happen t... Vis mer

Vurdert til 5 av 5 stjerner

The humidor was top quality made with everlasting smell and overall great look and feel. Gold details make it more premium. Inside is top quality cedar with one shelf to store your weekly favorites... Vis mer


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

64 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(64)

4 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Ein unglaublich guter Service

Ein unglaublich guter Service. Ich bin sehr zufrieden mit meiner Bestellung und den super Service. Ich kaufe hier sehr gerne wieder weil es einfach sicher und der Kundenservice sehr gut ist. Auch die Produkte die ich hier kaufen kann sind einfach spitze. Vielen Dank für das schöne Kauferlebnis. Lieben Gruß Kai aus Königstein

6. august 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Terrible Customer Service

Terrible Customer Service. Was advised when placing the order that all items were in stock and would be immediately shipped and should arrive 3-5days. After 2 weeks of contacting them, the items still hadn't been shipped due to various excuses or comments like 'this is unusual'. They advised it's being shipped today on 3 separate occasions. At each point of contact they said they would investigate and let me know. Never received a follow up on any occasion. Still awaiting the products 3 weeks later.

9. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Humidordiscount

Svar fra Humidordiscount

Thank you for taking the time to share your feedback.

First of all, I would like to sincerely apologize for the frustration and inconvenience you experienced. After speaking with you on the phone, I fully understand your disappointment. While the delay itself was unfortunate, I also acknowledge that there were communication issues on our side that should not have happened.

You were promised updates and follow-ups on several occasions, and we did not consistently deliver on those commitments. This is something we need to improve internally, and your feedback has highlighted areas where our communication process clearly fell short of the standard we aim to provide.

Although we cannot undo the inconvenience you have experienced, I hope that our recent conversation has helped clarify the situation and that we can make up, at least in part, for the lack of communication. We truly value your business and appreciate your patience throughout this matter.

Thank you again for bringing this to our attention.

Vurdert til 5 av 5 stjerner

Very Satisfied Customer

I recently purchased some S.T. Dupont parts and a very nice cigar cutter from this online store. I am very impressed by the fantastic product range and how quickly my order arrived in Singapore.

Thank you for the excellent service. I will certainly purchase from you again and will highly recommend your shop to my friends.

8. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent service

Slight delivery delay due to item being out of stock but it was well communicated. Item arrived on time for the new date and in perfect condition. Wouldn’t hesitate to use them again.

2. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fantastic service

Fantastic service. My Humidor arrived with transit damage and they offered to replace or refund immediately. Very happy with the attention to rectify the situation. 10/10 for customer service and quality of product.

7. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

BEWARE UK customers.

I ordered an ST Dupont Maxijet lighter from here for my brother's birthday, after finding them to be the cheapest on Google Shopping.

However, once the item was delivered we were required to pay an extra £40 for taxes and duties on top of the original price!

I brought this up with the customer service team, explaining that it was not expressly stated that I would have to pay these extra fees and that I wasn't even aware that the company was in a foreign country as their website seems to go above and beyond to hide this fact.

The customer service team was extremely unhelpful, telling me that I should have read the terms and conditions, and even mentioning Brexit to me.

Please, if you're a UK customer, do a quick calculation and add 25% to the listed price, as this is what you'll likely pay for import duties. If Humidor Discount is still the cheapest then go ahead, but if not, I would recommend looking somewhere else.

A recommendation to the Humidor Discount team (if you read this): Make it explicitly clear on your website that there will be extra charges added if you're buying from abroad. I have ordered from many international stores before, but they always have a customs and duties calculation at checkout to show the 'true' price that you will be paying. Please consider this.

21. juni 2021
Vurdert til 5 av 5 stjerner

Very good

Very good, fast and responsive customer service. Vast range of products that isn’t easy to find in the UK.

23. mars 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

My first humidor

My first humidor. I buy my first humidor and i am very satisfied from all the package,(price, deliver on time, finsh of the humidor.
Thanks

Antonis Panagi

28. januar 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The Adorini Hygrometer more than meets…

The Adorini Hygrometer more than meets it's requirements. Once calibrated it retains accuracy, has an excellent read-out in large clear numbers and is quick to respond to changes in both humidity and temperature. Thank you, Humidor Discount!.
Richard Harland. Zimbabwe.

2. desember 2020
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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