Took my engagement ring in for repair, done an appalling repair! Nothing like my ring, sent it off again for them to rectify issues, dreadful repair!! I was offered half of the £400 I paid refunded, I... Vis mer
Selskapet har svart
L020, Lower Rose Gallery, BLUEWATER, DA9 9SH Greenhithe, Greenhithe, GB
•Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Took my engagement ring in for repair, done an appalling repair! Nothing like my ring, sent it off again for them to rectify issues, dreadful repair!! I was offered half of the £400 I paid refunded, I... Vis mer
Selskapet har svart
Just wanted to thank a very helpful sales assistant by the name of Clare at the Bluewater store of H Samuel, who tonight went out of her way to provide great customer care. She took time helping me c... Vis mer
Order arrived ahead of schedule and wonderful follow up service from the Bluewater store. As the watch I ordered required the bracelet to be adjusted to fit my small wrist I called into H Samuel in... Vis mer
I would really like to recognise Nicola who served us at the Bluewater store yesterday evening. She was really friendly and professional. We were buying a men's watch and child's St Christoph... Vis mer
Skrevet av virksomheten
L020, Lower Rose Gallery, BLUEWATER, DA9 9SH, Greenhithe, Greenhithe, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very helpfull couldent fault the customers service always with a smile and happy to serve me and and my wife to be spot on service
Unfortunately they did not have stock of the item I wanted to purchase. However, the assistant cleaned and polished the display item and packaged it up. Not ideal but okay in the circumstances.
Joseph was so patient with two "unsure what we want to buy customers" he did not hassle us or get impatient, he was just jovial and lovely x
Highly recommended dealing with Joseph at Bluewater store x
Collected a Rotary Chronometer watch in for replacement battery. Your sales adviser at your Bluewater outlet showed me a few controls on the chronometer that I was not aware of, really impressive,especially since I've owned the watch for several years now. Also purchased a guardian angel pendant, same guy (sorry forgotten his name) he was extremely helpful and showed my wife and I a number of pendant options. Your adviser was so helpful and knowledgeable about all the items he was able to show us. Great credit to the store and your business.
Member of staff in store was very helpful. Was impressed with the way I was informed with the progress of my order. Would definitely visit the shop again.
Wonderful service, the lady who served me was incredibly helpful and friendly and I got exactly what I had gone in for.
Amazing service. A watch I purchased had a broken strap during lockdown & i also needed a chain repair done, they were both while i waited but unfortunately I didn’t get the ladies (who served me) name. But she was so helpful & polite, nothing was to much trouble for her. I would give her 🥇
Very impressed with my service from HM Samuel. We went in to look at wedding rings and ended up purchasing two beautiful rings. Very helpful and informative service, definitely recommend.
Great choice, excellent service from very helpful assistant and very good value
I attend the store at Dartford and was seen to by a member of staff quickly. The only issue is the anklet I selected is quite thin and slightly long for my ankle. Nonetheless, the anklet is suitable for the price and I have seen thinner anklets for a similar price. Additionally, the receipt states silver anklet but I checked and it’s 9ct gold (not plated). All in all, I’m a satisfied customer. Thank you H.Samuel
very helpful and polite customer service was my first time buying an expensive peice of jewellery and satisfied with the experience x
Joe was fantastic always ready to help. Thank you so much
Amazing staff. Very Covid friendly. A great help finding that something special for my daughters 18th
Thank you so much 😊
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